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Outback Steakhouse

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2616 Derek Dr, Lake Charles, LA 70607
13374773161
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Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 5:00 pm - 10:30 pm
Fri 4:00 pm - 11:00 pm
Sat 11:00 am - 11:00 pm
Dining options: Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 11
    Excellent
  • 4
    Very good
  • 4
    Average
  • 11
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
BAIT & SWITCH! Menu items are not as they appear!

My wife, son and I had dinner there on a recent visit to Lake Charles. The service was very slow and our server disappeared for long periods of time leaving our drinks empty. I ordered the steak and lobster combo. The menu showed a nice white, plump lobster tail and a nice hearty fillet mignon... read more

3 of 5 starsReviewed November 17, 2015
curtis m
via mobile
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35 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Hemphill
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We chose Outback because it was close to our hotel and we knew the food would be good. We got there at 8:05 pm and was seated immediately. At a dirty table. And waited. And waited. And waited. Finally we flagged down someone and asked who out server was 15 minutes after we got there. She said she did not... More 

Helpful?
Thank Lynrie
Lake Charles, Louisiana
Level Contributor
52 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We received a gift card here for Christmas. We haven't been in awhile so we decided to go for dinner. My steak was so tough it was a chore to chew. My son had the chicken tenders and they were so hard he couldn't bite into them. Our service was barely average From the hostess to the waiter nobody appeared... More 

Helpful?
Thank Juancop
Lake Charles, Louisiana
1 review
2 of 5 stars Reviewed January 7, 2016

We have gone to this Outback for years when visiting Lake Charles, and we always looked forward to the experience. We have been there 3 times in the past 9 months. My wife has had 3 consecutive BAD meals - cold, not as advertised in the menu. My 3 meals have been progressively worse, so I've fared better than she.... More 

Helpful?
Thank zipolopolo99
Houston
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 stars Reviewed January 2, 2016 via mobile

Bad service, dirty tables and disappointing food....and it was not busy! The hostesses told us to sit anywhere in the bar. We walk into the bar and the first 4 tables were all dirty, had not been bussed. The hostess then came over and cleaned off the table. Our server never introduced herself or said "hi" and the first words... More 

Helpful?
Thank Alex W
Level Contributor
58 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed November 17, 2015 via mobile

My wife, son and I had dinner there on a recent visit to Lake Charles. The service was very slow and our server disappeared for long periods of time leaving our drinks empty. I ordered the steak and lobster combo. The menu showed a nice white, plump lobster tail and a nice hearty fillet mignon steak. When my plate arrived... More 

Helpful?
Thank curtis m
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 11, 2015 via mobile

Because today is Veterans day we got a free soda and a free bloomin onion. The bloomin onion was super small. My food was a bold steak with a mustard sauce and crispy potatoes. My meat came back like they just freshly killed the cow and plopped it down on my plate and I got garlic mashed potatoes not the... More 

Helpful?
Thank Rebecca D
San Antonio, Texas
Level Contributor
177 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed October 20, 2015

I order the chicken tortilla soup and bake potato and it was good but it took a long time to bring out the meal and waitress was very good and did come around to booth to check on are drink and I did like people that work their was not helpful and place was clean inside out but the sever... More 

Helpful?
Thank jameslparks
Austin, Texas
Level Contributor
333 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 226 helpful votes
3 of 5 stars Reviewed October 16, 2015

My husband, two friends and I had dinner at this Outback Steakhouse. Three of us ordered small steaks and the other ordered coconut shrimp with a salad. We all enjoyed our dinner. Our service was average and food delivered promptly.

Helpful?
Thank M J
Memphis, Tennessee
Level Contributor
28 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 6, 2015

I LOVE Outback, so was really disappointed when this franchise was less than great. Steak was so spicy that I couldn't eat it - mashed potatoes were ice cold. Waiter took 15" just to bring ketchup for our French fries - I assumed that would be a given! Food was iffy, waiter was awful (dismissive, slow, inattentive, no offer to... More 

Helpful?
Thank chendrix23
Louisiana
Level Contributor
185 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed September 30, 2015

If you travel like I do its good to visit a place you know the food is good and the service is professional.

Helpful?
Thank LAHarleyGal

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Restaurant Details

Location and Contact Information

  • Address: 2616 Derek Dr, Lake Charles, LA 70607
  • Location: United States  >  Louisiana (LA)  >  Lake Charles
  • Phone Number: 13374773161

Price and Cuisine

  • Cuisine: Steakhouse

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
5:00 pm - 10:30 pm
Tuesday
5:00 pm - 10:30 pm
Wednesday
5:00 pm - 10:30 pm
Thursday
5:00 pm - 10:30 pm
Friday
4:00 pm - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?