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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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4550 Constitution Ave, Baton Rouge, LA 70808-3236
225-927-0035
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Dining options: Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 7
    Excellent
  • 7
    Very good
  • 10
    Average
  • 13
    Poor
  • 10
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Simply Not Customer Centric

I have eaten at this restaurant on a number of occasions and the service experience is inconsistent. My first night, I hosted my business colleagues for dinner. The waitress had personal issues going on and was not shy about telling us. The underlying message seemed to be "don't even try it... read more

2 of 5 starsReviewed November 21, 2015
DominusMaximus
,
Florida
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47 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Plano, Texas
2 reviews
1 of 5 stars Reviewed December 24, 2015

DO NOT EAT HERE!! The food is terrible. I had to send my food back because it was so bad. Neither the waitress or the manager was nice about it. Plus they charged me for it even though I only took 2 small bites. Guy near me sent his back too. Windows are filthy. Service was very slow, but waitress... More 

Helpful?
Thank freqtrav122015
Level Contributor
110 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed November 23, 2015 via mobile

Stopped in the have a snack and a beer. Probably 10 seats at the bar and three were occupied. The bar tender had no interest in cleaning up dirty plates and glasses so I could sit down so I left and and went down the street to very friendly Mexican restaurant. I won't be back to this Chili's.

Helpful?
Thank Sirtrvlot
Florida
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 21, 2015

I have eaten at this restaurant on a number of occasions and the service experience is inconsistent. My first night, I hosted my business colleagues for dinner. The waitress had personal issues going on and was not shy about telling us. The underlying message seemed to be "don't even try it tonight because I am not in the mood." We... More 

Helpful?
Thank DominusMaximus
Baton Rouge, Louisiana
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 26, 2015

Chili's is one of those places you go when you want to know what to expect. My favorite is the chips and queso, which is usually very consistent, but was a little lacking this visit. I ordered the ribs and was disappointed, they did not taste freshly cooked as on previous visits. It is would be acceptable, but ribs are... More 

Helpful?
Thank CamiBTR
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 13, 2015 via mobile

Best restaurant ever!!! Food is always great and the waiters are always nice. I love going there for a great meal. Highly recommend.

Helpful?
Thank Dyney P
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 19, 2015

We ate at this restaurant twice- both for dinner- during our 5 day stay in Baton Rouge. The very first experience was beyond compare. Our server- a male waiter in the bar area- displayed the sincerest form of southern hospitality, and was always cheerful and delighted to help us in any way possible. His service earned him a wonderful tip,... More 

Helpful?
Thank Leanne S
Shreveport, Louisiana
2 reviews
2 of 5 stars Reviewed June 24, 2015

Location is the only good thing about this place!! It's near all the hotels. The staff aren't friendly at all!!! And the service is so slow! I will not be coming back here again. This is unusual for a Chilis

Helpful?
Thank Melissa A
2 reviews
1 of 5 stars Reviewed June 9, 2015

My kids love Chili's so it seems to be a go to spot for us. We recently ate at the Chili's on Constitution Dr. in Baton Rouge, LA. We go in and wait for someone to seat us. It was not that busy at the moment considering one whole section was empty and plenty of places to sit in the... More 

Helpful?
Thank Justin A
Madisonville, Louisiana
Level Contributor
137 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed April 11, 2015

This location is in a run down area but the service was good and the food was good. The new lime flavored rice seemed odd but was very good. They have a small console on the table that lets you check out when you are ready to go that really speeds up check out.

Helpful?
Thank skyhawk13
Vancouver, Washington
Level Contributor
192 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed March 18, 2015 via mobile

Won't come back here, really poor service, slow and not very friendly. Typical Chili's fare, but nothing to write home about. Left a tip representative of the service. Stay away if in Baton Rouge!

Helpful?
Thank CPhi74

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Restaurant Details

Location and Contact Information

  • Address: 4550 Constitution Ave, Baton Rouge, LA 70808-3236
  • Location: United States  >  Louisiana (LA)  >  Baton Rouge
  • Phone Number: 225-927-0035

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Families with children, Large groups, Bar scene

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's Grill & Bar and other visitors
2 questions
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Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?