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Eddie Merlot's - Louisville

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455 S. 4th Street, Louisville, KY 40202 (Muhammad Ali Blvd.)
502-584-3266
Today
4:00 pm - 12:00 am
Closed now
See all hours
Hours:
Sun - Sat 4:00 pm - 12:00 am
Dining options: Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 175 reviews
Visitor rating
  • 80
    Excellent
  • 56
    Very good
  • 21
    Average
  • 14
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Excellent service

We came here for our last evening meal before leaving. Our only problem is that we did not eat here sooner. We had an excellent meal and Grade A service. We had been enjoying the downtown that entire day and we were not too hungry, but they were more than willing to allow us to share an entree... read more

4 of 5 starsReviewed April 27, 2015
ShooterfromChambana
,
Champaign, IL
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175 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Any
English first
Champaign, IL
Top Contributor
70 reviews 70 reviews
51 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 27, 2015 NEW

We came here for our last evening meal before leaving. Our only problem is that we did not eat here sooner. We had an excellent meal and Grade A service. We had been enjoying the downtown that entire day and we were not too hungry, but they were more than willing to allow us to share an entree with my... More 

Was this review helpful? Yes
Greenwood, Indiana
Senior Contributor
33 reviews 33 reviews
22 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 23, 2015 NEW

We walked down Fourth Street after the end of a day at our conference and decided to stop in for a glass of wine and a bite to eat. What a great idea! The bar faces the street so great people watching from the table, and we were blessed with an unusually good server, Abby. They had just started using... More 

Was this review helpful? Yes
Des Moines, Iowa
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 22, 2015 NEW

Food was good but not to impressed with our waiter. The bell staff was much more impressive than the waiter we had. Quite arrogant and we felt like we were second class citizens. For an upscale restaurant you would have thought that there would have been a manager touring the dinning area making sure the experience was worth paying for.

Was this review helpful? Yes
Eddie M, Regional Manager at Eddie Merlot's - Louisville, responded to this review

Dear Shawn W, ' Thank you for your review of your past experience with us and we are extremely disappointed as well. This is unacceptable behavior from any member of our team. Please allow me to apologize for the servers actions and I will share this with the General manager and the entire manager team. I would like to speak... More 

Anaheim, California
Senior Contributor
27 reviews 27 reviews
14 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 12, 2015

The Staff was so friendly and kind, This restaurant is definitely fine dining and is located in the heart of Downtown Kentucky, so many things to do here. This restaurants is huge! and has a big selection of good wines! I visited with a group of 40. The staff was very helpful and easy to work with. My salmon I... More 

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Louisville
Senior Contributor
44 reviews 44 reviews
30 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 7, 2015 credit card Amex Card Member Review

Very disappointed overall. Had higher expectations. Place looks OK, though somewhat mundane and very noisy. Greeting and service were average at best. Our server was off in his attitude and attentiveness. Food was lackluster. Some specifics: I had reserved a table online, adding a comment that we were celebrating 2 birthdays. No one acknowledged it all nigh long. I tried... More 

Was this review helpful? Yes 1
Louisville,KY
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 29, 2015

Our experience for dinner with friends was less than enjoyable for a Friday night in March in Louisville ,KY.. The saving grace was the good friends that were with us. Eddie Merlot's restaurant is one of the $$$$ chain establishments in Louisville. To start with, the service was of Denny's quality. After ordering our food the server comes back to... More 

Was this review helpful? Yes
Eddie M, Regional Manager at Eddie Merlot's - Louisville, responded to this review

Dear SHMC930, Thank you for your review of your past experience with us and We are very disappointed as well. We will make no excuses for what happened but I would like to rectify this poor dining experience and win you back as our guest. We pride ourselves on delivering superior service and we failed you. Please email me at... More 

Paris, Illinois
Senior Contributor
29 reviews 29 reviews
6 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 28, 2015

If it had not been for our awesome waiter, I would have given this restaurant fewer stars. We had 3 people in our party and our ticket was $260. We had appetizers which were the highlight of the meal. The shrimp cocktail was delicious, as were the tuna wontons. The calamari was so-so. Two of us had the filet, one... More 

Was this review helpful? Yes
Eddie M, Rregional Manager at Eddie Merlot's - Louisville, responded to this review

Dear Ms. 4031kids, Thank you very much for your positive and constructive feedback. We truly appreciate you letting us know how your experience went and we would like to speak with you personally so we can rectify this evening. We will share your feedback with the team so no one else has to be subjected to being bumped into let... More 

Atlanta
Top Contributor
56 reviews 56 reviews
37 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 25, 2015

Hoping for a clubby atmosphere of a steakhouse, boy was I surprised. Upon entering there is a very long and very expansive bar. When dining alone for business, I will typically sit at the bar. There was no exception here. The wines by the glass were very limited and overpriced for the quality. I did not care for the atmosphere... More 

Was this review helpful? Yes
Eddie M, Regional Manager at Eddie Merlot's - Louisville, responded to this review

Dear Fromatltony, Thank you for your feedback and we are trying different genre's of music out to please our guest base. So we will take into consideration. I have shared your feedback with our GM Doug and he is aware. We did just make a leadership change in Louisville and we are very confident that we will "WOW" you when... More 

Plainfield, Illinois
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed March 19, 2015

Located in a easy-to-get-to downtown area, this restaurant is one that I highly recommend. First, it is not inexpensive. But, with that said, you get what you pay for and then some. Service staff was exceptional. Our server's name was Michael, he was fantastic. He encouraged us to mix and match certain menu items, surf with turf or even entrees... More 

Was this review helpful? Yes
Eddie M, Regional Manager at Eddie Merlot's - Louisville, responded to this review

Dear Pizz P, Thank you for such a wonderful review of our restaurant. We will share this with the team that worked that night as well as recognize Michael for his service and hospitality. We look forward to seeing you soon. Sincerely, Steve Singleton More 

Dallas
Top Contributor
55 reviews 55 reviews
45 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 7, 2015

I was in Louisville this past week....in the middle of the snow storm, but I was able to have a meal at Eddie Merlot's. I was staying at The Seelbach Hotel & the restaurant is just across the street. I had been planning this meal.......as I wasn't not hungry for a steak so I thought something lighter would be more... More 

Was this review helpful? Yes
Eddie M, Regional Manager at Eddie Merlot's - Louisville, responded to this review

Thank you very much for your kind words, we truly appreciate your feedback! Sincerely, Steve Singleton More 

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Restaurant Details

Location and Contact Information

  • Address: 455 S. 4th Street, Louisville, KY 40202
    (Muhammad Ali Blvd.)
  • Location: United States  >  Kentucky (KY)  >  Louisville
  • Phone Number: 502-584-3266

Price and Cuisine

  • Average Prices: USD 30 - 50
  • Cuisine: Steakhouse

Restaurant Characteristics

  • Dining Style: Fine Dining
Open Hours
Sunday
4:00 pm - 12:00 am
Monday
4:00 pm - 12:00 am
Tuesday
4:00 pm - 12:00 am
Wednesday
4:00 pm - 12:00 am
Thursday
4:00 pm - 12:00 am
Friday
4:00 pm - 12:00 am
Saturday
4:00 pm - 12:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Eddie Merlot's - Louisville and other visitors
3 questions
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Questions? Get answers from Eddie Merlot's - Louisville staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?