We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
515-223-0859
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 69 reviews
Visitor rating
  • 21
    Excellent
  • 21
    Very good
  • 11
    Average
  • 7
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Definitely Overrated

The service is okay, the burgers are not worth what they charge and it's loud and crowded. Not my kind of place for what you pay.

3 of 5 starsReviewed July 21, 2015
MaMare09
,
Saint Louis, Missouri
Add Photo Write a Review

69 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
Level Contributor
22 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 21, 2015

The service is okay, the burgers are not worth what they charge and it's loud and crowded. Not my kind of place for what you pay.

Was this review helpful? Yes
Des Moines, Iowa
1 review
2 of 5 stars Reviewed June 21, 2015

Spent $10.00 on nothing more than a frozen pre made McDonalds burger. Culvers is much better and for less money. Bun as cheap and soft. Fries were ok. Won't go back.

Was this review helpful? Yes
West Haven, Connecticut
Level Contributor
146 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 11, 2015

Courteous service, no wait, excellent burgers. Love the endless fries as well - mmm! Wish there was one closer to my house.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed June 10, 2015

Food quality has gone below my likings. The "garlic fries" are NOT. Putting garlic powder on fries and making the garlic sauce with mayo in nasty!!!. Then they charge you ridiculous for that. I can say I probably will not be going back BRING BACK THE ORIGINAL GARLIC FRIES. MAYO WILL ALSO KILL ME.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed May 31, 2015 via mobile

We had a group of 31 very hungry people. The GM told us if we would be willing to split up into groups of 5-6 the wait would be around 30 minutes. After 45 minutes and watching groups of 6 get seated who came a long time after we did we asked to speak to the GM. She informed us... More 

Was this review helpful? Yes
Mitchell, South Dakota
2 reviews
1 of 5 stars Reviewed May 30, 2015

Had a baseball team try to go for dinner after a game. Yes we had 31 folks, But the Manager told us they could accommodate our group. We signed up using their waiting list app/ text message service. Long story (55 minutes and holding) short, Many folks got seat that came in after us. We were there for 55 minutes... More 

Was this review helpful? Yes
Minneapolis, Minnesota
Level Contributor
6 reviews
3 restaurant reviews
5 of 5 stars Reviewed May 26, 2015

This is a great place to sit down and enjoy a great gourmet burger! They also have the best onion rings I have ever tasted! This was my go to place when I visited San Antonio recently. The staff was efficient and attentive without being intrusive. For several days, I made this place where I sat down and ate my... More 

Was this review helpful? Yes
West Des Moines
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

Burger was cooked just right and came with tons of fries. I ordered my burger to pick up, Staff was very friendly and seemed like they were happy to be there.

Was this review helpful? Yes
West Des Moines, Iowa
2 reviews
4 of 5 stars Reviewed May 20, 2015

The staff is always friendly and on their toes. Our drink glasses never went empty.And the food is always delicious.We are on a mission to try more of the great variety of burgers.

Was this review helpful? Yes
West Des Moines, Iowa
Level Contributor
117 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 29, 2015

We have lived in Des Moines for 2 years now, and this was my first visit to RR, and I loved it! I went to one in Oshkosh, WI. at least twice and one in Milwaukee when we lived near there, but this one, has great service, delicious burgers, and great fries... the beer is not bad either. It gets... More 

Was this review helpful? Yes

Travelers who viewed Red Robin Gourmet Burgers also viewed

West Des Moines, IA
West Des Moines, IA
 

Been to Red Robin Gourmet Burgers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Robin Gourmet Burgers

Address: 6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
Phone Number: 515-223-0859
Location: United States  >  Iowa (IA)  >  West Des Moines
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Cuisine: American

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
  • Location: United States  >  Iowa (IA)  >  West Des Moines
  • Phone Number: 515-223-0859

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Red Robin Gourmet Burgers and other visitors
1 question
Ask a question
Urbandale, Iowa

See all questions (1)

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?