We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
515-223-0859
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 61 reviews
Visitor rating
  • 18
    Excellent
  • 21
    Very good
  • 10
    Average
  • 5
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Friendly staff, Great food.

The staff is always friendly and on their toes. Our drink glasses never went empty.And the food is always delicious.We are on a mission to try more of the great variety of burgers.

4 of 5 starsReviewed May 20, 2015
600pamc
,
West Des Moines, Iowa
Add Photo Write a Review

61 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
West Des Moines, Iowa
2 reviews
4 of 5 stars Reviewed May 20, 2015 NEW

The staff is always friendly and on their toes. Our drink glasses never went empty.And the food is always delicious.We are on a mission to try more of the great variety of burgers.

Was this review helpful? Yes
West Des Moines, Iowa
Top Contributor
105 reviews 105 reviews
69 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 29, 2015

We have lived in Des Moines for 2 years now, and this was my first visit to RR, and I loved it! I went to one in Oshkosh, WI. at least twice and one in Milwaukee when we lived near there, but this one, has great service, delicious burgers, and great fries... the beer is not bad either. It gets... More 

Was this review helpful? Yes
Ankeny
Senior Contributor
31 reviews 31 reviews
24 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 21, 2015

This was my first time at a Red Robin and I guess I was hoping for a little more. The burgers were kind of plain jane. Nothing special. The prices are pretty decent but honestly, you can get the same burger just about anyway. Our server left something to be desired.

Was this review helpful? Yes
Ames, Iowa
Reviewer
4 reviews 4 reviews
4 restaurant reviews
4 of 5 stars Reviewed March 17, 2015

Red Robin is what you would expect out of a burger place. They make a good burger consistently every time. I enjoy the Royal Red Robin burger which has a fried egg on top. Something a little different than the normal. They offer a variety on their menu, including some healthier options such as salads and wraps. Personally I've never... More 

Was this review helpful? Yes
phoenix
Top Contributor
293 reviews 293 reviews
89 restaurant reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed March 13, 2015

This chain restaurant has been around for a long time. It may need some razzle dazzle but its OK when you have had a long day and want the basic burger and fries in a fun atmosphere.

Was this review helpful? Yes
Dallas Center, Iowa
Top Contributor
97 reviews 97 reviews
51 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 6, 2015

My wife I visited there last month for dinner. As always they have great food and pretty good service. You have to wait for 15 minutes to get your food, but it's always cooked to your preference. I only wish they would put the pot roast burger back on their menu.

Was this review helpful? Yes
Indianola
Contributor
16 reviews 16 reviews
9 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2015

We had Great service, we got our food fast, the staff was freindly and kept my glass full only 35 min wait on vd day

Was this review helpful? Yes
Des Moines, Iowa
Contributor
16 reviews 16 reviews
14 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 6, 2015

Not a fan of national chain restaurants, I was not surprised that this one lacked the oomph to change my mind . . . the predictable safe menu appeals to people who like things the way they like 'em!

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 1, 2015 via mobile

Had to wait about 15 min. But once seated service started out pretty good. I think we had a new server, because they forgot a few things that we needed, but over all I would recommend a good place for food and drinks. Had much fun!!!!! Satisfied! :)

Was this review helpful? Yes
IA
Top Contributor
62 reviews 62 reviews
34 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 12, 2015

Great food and good knowledge on food allergies. We feel safe eating here and that's a huge compliment!

Was this review helpful? Yes

Travelers who viewed Red Robin Gourmet Burgers also viewed

West Des Moines, IA
 

Been to Red Robin Gourmet Burgers? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
  • Location: United States  >  Iowa (IA)  >  West Des Moines
  • Phone Number: 515-223-0859

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Red Robin Gourmet Burgers and other visitors
1 question
Ask a question
Urbandale, Iowa

See all questions (1)

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?