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Red Robin Gourmet Burgers

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6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
515-223-0859
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 81 reviews
Visitor rating
  • 28
    Excellent
  • 23
    Very good
  • 13
    Average
  • 8
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Has Improved!

Visited the RR on Mills Civic Pkwy with my son last month and found it to be very relaxing and that they have made vast improvements to the food, the building, and the service. The burgers were juicy and cooked to perfection. Will go back soon.

4 of 5 starsReviewed December 22, 2015
Tammy C
,
Des Moines, Iowa
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81 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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West Des Moines, Iowa
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Tried the famous beginning burger and it melted in my mouth. The relish was unique and had a wonderful flavor. It was very busy and I can understand why this is a popular place. Great waitress! We will be back!

Helpful?
Thank Tammy M
Des Moines, Iowa
Level Contributor
86 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Gourmet burgers may be a bit of stretch. Variety of burgers for sure but the burgers seemed dry and no special seasoning or sauce. I mean even McDonald's and BK have their own sauce! Many folks seem to enjoy the endless fries but they were not that great and the first serving is small so why wouldn't you ask for... More 

Helpful?
Thank auditru2blue
Iowa
Level Contributor
113 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Had never been to a Red Robin before so decided to try with two of our grandchildren. Had the tower of onion rings for $9-- they were good, but not $9 worth. Our burgers were great and they have bottomless fries. Did not like the cole slaw...too much of a Dijon mustard taste. Would go back for the burgers though.... More 

Helpful?
Thank gmasheri
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016 via mobile

We don't eat at many chains but we do frequent Red Robin. Never had a bad meal and always friendly service. Burgers are delicious and you can't beat unlimited fries!

Helpful?
Thank Debbie C
Des Moines, Iowa
Level Contributor
149 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed December 22, 2015

Visited the RR on Mills Civic Pkwy with my son last month and found it to be very relaxing and that they have made vast improvements to the food, the building, and the service. The burgers were juicy and cooked to perfection. Will go back soon.

Helpful?
Thank Tammy C
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 8, 2015 via mobile

I love their fries and the burgers are good, but it's just a little chainy for me. I know what you are going to say.... It's a chain restaurant and I get that and I wish I could say the food is amazing but in all honesty I find it to be just average not good not bad. However, they... More 

Helpful?
Thank Ashley N
Lincoln, Nebraska
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2015

Had never eaten there before...and was suggested by family we were visiting. It's their kids FAVORITE PLACE to eat. We were impressed with the food and service and enjoyed the birthday celebrations taking place. We'd eat there again.

Helpful?
Thank Rheeta B
Kansas City, Missouri
Level Contributor
56 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 23, 2015 via mobile

Not impressed with services in the bar area. The restaurant was not that busy. Food still took a while to come out. The food was good when it came out, & I love the endless fries.

Helpful?
Thank Mdaddy46
Shell Lake, Wisconsin
Level Contributor
141 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed November 10, 2015

We have always found Red Robin to be a great place to eat and this restaurant is no exception. We had burgers and endless fries and they were awesome. Service was super too!

Helpful?
Thank Lakerfantoo
Fort Dodge, Iowa
Level Contributor
89 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed August 10, 2015

We are regulars to Red Robin in West Des Moines, Omaha and Kansas City. We've never had a problem before but this experience was just terrible. We arrived at 3:30 so it wasn't like it was busy or crowded. The hostess offered us a table in the bar area which was fine except it was the first table in and... More 

Helpful?
Thank srehmann

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Restaurant Details

Location and Contact Information

  • Address: 6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
  • Location: United States  >  Iowa (IA)  >  West Des Moines
  • Phone Number: 515-223-0859

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Red Robin Gourmet Burgers and other visitors
1 question
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Urbandale, Iowa

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Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?