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3900 Merle Hay Rd, Des Moines, IA 50310-1308
(515) 254-9330
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TripAdvisor Reviewer Highlights

Read all 8 reviews
Visitor rating
  • 1
    Excellent
  • 3
    Very good
  • 0
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    2 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Little left to be desired...

Host was great, waiter awful. I wanted to use a coupon for a free drink & was told it's only for happy hour? Not. He did not check with his manager, just used his discretion. I let that go. Food came on time, but our waiter didn't serve it, we went w/o a condiment because our waiter never returned... read more

2 of 5 starsReviewed March 7, 2015
Rdaley10
,
Des Moines, Iowa
via mobile
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8 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Des Moines, Iowa
Senior Contributor
33 reviews 33 reviews
21 restaurant reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 7, 2015 via mobile

Host was great, waiter awful. I wanted to use a coupon for a free drink & was told it's only for happy hour? Not. He did not check with his manager, just used his discretion. I let that go. Food came on time, but our waiter didn't serve it, we went w/o a condiment because our waiter never returned to... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

I visited this Applebee's location on a Sunday evening with my mom, 13yo niece, 5yo daughter, and 4&6yo nephews. For early Sunday evening they were mildly busy. All of the staff we interacted with were fantastic. We were seated immediately. The waitress was prompt and friendly. The hostess and waitress were great with the three kids, taking time to answer... More 

Was this review helpful? Yes
Urbandale
Senior Contributor
38 reviews 38 reviews
29 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 3, 2014

Ordered curbside to go, online. Got what I ordered, at the time I requested it be ready. Food was still piping hot by the time I got home. Had chicken fingers basket, which included fries and coleslaw. The honey mustard was really good. There were 7 strips of chicken, I was not expecting that many! The coleslaw was lacking in... More 

Was this review helpful? Yes
USA
Top Contributor
105 reviews 105 reviews
71 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 8, 2013

I have eaten here a few times but this was the nicest experience yet. There was a youngster throwing a typical "not getting my way" fit. This disturbance showed up immediately on the face of my son. The hostess picked up on his issue and seated us a far away as possible from the child. I did not have to... More 

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Johnston
Senior Contributor
35 reviews 35 reviews
29 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 7, 2013

Out of items on the menu. Server smelled like cigarettes and the food was tasteless and cold. Had to beg for a pop refill. Wont go back

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
306 reviews 306 reviews
143 restaurant reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed February 9, 2012

Wife and I go often enough to have eaten every meal on the two for $20 menu! Can't beat the deal or the atmosphere. Good food and service. You can count on at least an hour when eating here though.

Was this review helpful? Yes
Ankeny, Iowa
Top Contributor
390 reviews 390 reviews
251 restaurant reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed December 11, 2011

Food is standard and staff is ok. I would rather go to a local place.

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A TripAdvisor reviewer on Facebook
1 of 5 stars Reviewed February 1, 2009

usually yuck

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Restaurant Details

Location and Contact Information

  • Address: 3900 Merle Hay Rd, Des Moines, IA 50310-1308
  • Location: United States  >  Iowa (IA)  >  Des Moines
  • Phone Number: (515) 254-9330

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Applebee's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?