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Puerto Vallarta

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4214 Charlestown Rd, Ste 4, New Albany, IN 47150-9488
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11:00 am - 10:30 pm
Closed now
See all hours
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 10:30 pm
Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 32 reviews
Visitor rating
  • 14
  • 6
    Very good
  • 2
  • 5
  • 5
Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
good food

Food was good but on last visit had a sliver of metal in one of my dishes. Gave to server who apologized. Otherwise good experience

4 of 5 starsReviewed July 19, 2015
Louisville, Kentucky
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32 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Level Contributor
34 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed October 22, 2015

The food is really good. We used to go there constantly but started to feel like we were not being charged correctly. The receipt isn't easy to decipher at all. When we questioned the bill we were given the run around and it was really awkward. We didn't have a menu with the prices in front of us but it... More 

1 Thank Rodslove
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 19, 2015

One of the family took my family saying they always go to this restaurant and they had to apologize us for the service we had from the highly attitude employee (I think his name was Alberto) - when one of the family member who usually go there asked for special order that they normally have, he straight said I can't... More 

1 Thank Piyush P
Louisville, Kentucky
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2015

Food was good but on last visit had a sliver of metal in one of my dishes. Gave to server who apologized. Otherwise good experience

Thank drchat
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

We have been here many times. You can tell it is popular with you drive up by number of cars waiting for parking spaces. We just park in the Meijer's parking lot. The food is always excellent. I have tried a number of selections and have never been dissatisfied with either the quantity or quality of the food.

Thank Carl A
Tampa Bay, Florida
Level Contributor
111 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 11, 2015

Great burritos and chips and salsa, but our waiter was AWOL for most of our meal and it took forever to get chips and salsa refilled and a box to go. Asked up to 4 different servers to help us out with our service.

1 Thank J J
New Albany, Indiana
Level Contributor
7 reviews
7 restaurant reviews
5 of 5 stars Reviewed February 18, 2015

I love eating here because the service is fast and the food is delicious. I order from the al a carte menu and avoid the beans and rice sides, just because I would rather have more yummy Mexican food and less beans and rice. They have the best chile rellenos in town. And there is a potato enchilada that you... More 

Thank LeeBug127
Jeffersonville, Indiana
Level Contributor
65 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 11, 2015

LOVE this restaurant! Bigger and open feel than the one in Jeffersonville, great food and at a good price!

Thank Katie C
Kingsport, Tennessee
Level Contributor
224 reviews
138 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed January 7, 2015

We went to PV with our friends with whom we were visiting for the New Year's holiday. We ordered drinks and our waiter quickly brought them and our basket of chips and salsa to us. This was a busy place I noticed so the food must be good. While everyone else ordered a regular meal, I decided to order the... More 

2 Thank Jerry M
Louisville, Kentucky
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 28, 2014

Our last visit was the icing on the cake. My friends and I would frequent this location often, but no more. A drink we've ordered time and again...previously charged 8.99 for, suddenly had a price increase to 15.99 with no advanced warning when ordered. Upon trying to take this matter up with the manager, he became very defensive and argumentative... More 

New Albany, Indiana
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 3, 2014

This place serves authentic Mexican dishes for a great price, SUPER fast. We've been there several times and the experience is always great.

Thank Scott D

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Restaurant Details

Location and Contact Information

  • Address: 4214 Charlestown Rd, Ste 4, New Albany, IN 47150-9488
  • Location: United States  >  Indiana (IN)  >  New Albany
  • Phone Number: 812-945-3588

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: Mexican


Open Hours
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:30 pm
11:00 am - 10:30 pm

Questions & Answers

Questions? Get answers from Puerto Vallarta staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?