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Steak 'n Shake

American, Fast Food, Hamburgers
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8640 Michigan Road, Indianapolis, IN 46268-1121
+1 317-872-3775
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Dining options: Late Night, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original...
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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TripAdvisor Reviewer Highlights

Read all 65 reviews
Visitor rating
  • 17
    Excellent
  • 16
    Very good
  • 17
    Average
  • 6
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
Good food for the price

Good service in classic diner styled restaurant. Food is ok shakes are great and service was very good overall just what you should expect.

3 of 5 starsReviewed December 11, 2014
Charles V
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65 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 22, 2015 via mobile

"The customer comes first", is clearly not the motto here at steak n' shake. After waiting over 45 minutes for food and enduring awful service I can assure you this was the most unpleasant experience I have ever had at one of these. Sally was extremely rude and unaccomodating and was the icing on top of the cake of awful... More 

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Chicago
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 19, 2015

I ordered 2 children's meals with milkshakes. The employee handed me the milk shakes after 25 minutes (I had the time on my receipt). Then she asked me to move up, and that she would bring out my food. I asked her how long and she said she did not know. I told her that my milkshakes would start to... More 

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Top Contributor
257 reviews 257 reviews
149 restaurant reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed December 11, 2014

Good service in classic diner styled restaurant. Food is ok shakes are great and service was very good overall just what you should expect.

Was this review helpful? Yes
Hartford City, Indiana
Senior Contributor
23 reviews 23 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 4, 2014

Our waitress was so friendly and the service was very fast. We tried the new caramel apple shake and loved it. We would definitely return to this restaurant.

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Orlando, Florida
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 31, 2014

This restaurant did a great job of handling a late night rush. After an event let out, they got bombarded but the staff did a great job of serving customers and keeping waiting customers in drinks. A pleasant surprise.

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Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 of 5 stars Reviewed August 26, 2014

Always out of things. Not serving breakfast when they are supposed to. Horrible customer service. I work late so this is one of the only things open near my job. I would rather starve than come back to this location.

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Crown Point, Indiana
Senior Contributor
28 reviews 28 reviews
13 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 21, 2014

Our server Brian was great. We hit this place after a late night out. Like about 2:45am. It's steak and shake, so the food is fair, but it's clean, and not over priced. It's open 24/7, gotta love that.

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Indianapolis, Indiana
Senior Contributor
30 reviews 30 reviews
12 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 12, 2014 via mobile

Usually always go to this location because it's downtown but when we went it was super busy and we waited forever. No one was saying anything and it made us a little mad. Finally I went and asked what the wait was and surely someone came up shortly after. The service however was great, our server was nice and made... More 

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Madison
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 6, 2014

Tried to order a burger and shake and we were told that it would be a 45 minute to an hour wait for the shake!!! We left, but people were waiting. What a joke.

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Los Banos
Contributor
13 reviews 13 reviews
4 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 28, 2014

I have never been to a Steak and Shake before. We were traveling across country and decided to try it. We were not disappointed! The service was great and the burgers were excellent! Great price for the food. Wish they had them in South Jersey!

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Restaurant Details

Location and Contact Information

  • Address: 8640 Michigan Road, Indianapolis, IN 46268-1121
  • Location: United States  >  Indiana (IN)  >  Indianapolis
  • Phone Number: +1 317-872-3775

Price and Cuisine

  • Cuisine: American, Fast Food, Hamburgers

Description

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?