We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
980 E Lewis And Clark Pkwy, Clarksville, IN 47129-2214
+1 812-285-1154
Website
Improve this listing
Add hours for Steak 'n Shake and help diners know when to go.
+ Add hours
Dining options: Late Night, Dinner, Seating, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original...
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
read more

TripAdvisor Reviewer Highlights

Read all 28 reviews
Visitor rating
  • 3
    Excellent
  • 5
    Very good
  • 4
    Average
  • 4
    Poor
  • 12
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2 of 5 stars
Good food

The food was good. I never have anything wrong with my food when I come to this Steak N' Shake. Yeah I've had to wait a little longer than normal... But if I come in at 2 in the morning.. I kinda expect that.

3 of 5 starsReviewed October 24, 2015
Kristen R
via mobile
Add Photo Write a Review

28 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Jeffersonville, Indiana
Level Contributor
56 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My latest visit was more outstanding than the previous outstanding visits. The burger and fries were cooked to perfection and the shake was delicious. Our server, Kimberly, was SO attentive to detail and friendly. I look forward to going back.

Helpful?
Thank Michael B
NV
Level Contributor
87 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 394 helpful votes
5 of 5 stars Reviewed January 1, 2016

The food was fine & the place was relatively clean, but the service could have been a little quicker. I've used the drive through here, too, and it's was fine.

Helpful?
Thank catt4
Level Contributor
56 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed January 1, 2016 via mobile

The place is packed. The service is horrible. We are here now. Been here about 15 minutes. Just got 1 of our drinks, waiting on a shake. The lady bussing tables nodded for us to take this one. The place is beyond under staffed. The were waiting on silverware. Meanwhile about 20 people at door. With a few more workers... More 

Helpful?
Thank Rodslove
New Albany, Indiana, United States
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 1, 2015

I have not been here in about 12 visits where all was well. Most of the time, our to-go orders are wrong. I'd say 90% of the time. The wait time is horrible. How can three people ask if you've been waited on, yet the first never put in your order? The floors are often greasy. Tables sometimes as well.... More 

Helpful?
Thank 146stacyf
Columbus, Ohio
Level Contributor
34 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 20, 2015 via mobile

Literally waited at the mic for 20 minutes before leaving. No acknowledgement of our presence etc. only 2 cars waiting in line at window. After reading various reviews this is typical.

Helpful?
Thank InkedCub81
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 24, 2015 via mobile

The food was good. I never have anything wrong with my food when I come to this Steak N' Shake. Yeah I've had to wait a little longer than normal... But if I come in at 2 in the morning.. I kinda expect that.

Helpful?
Thank Kristen R
Norton, Virginia
Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 7, 2015 via mobile

Food was good..floor was yuck.. White tile looked black..needed a good cleaning..menus were worn out...service was good

Helpful?
Thank Redd H
Georgetown, Indiana
Level Contributor
41 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 30, 2015

First, let me say that our food was typical of Steak and Shake and the service was fine...but, it took FOREVER to get our food. We sat at the counter to save time as the line was out to the door....we watched the cook work his tail off as were the managers and wait staff...the kitchen is just not big... More 

Helpful?
1 Thank 29Kiwi
franklin
Level Contributor
35 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed March 21, 2015 via mobile

Wish I would've read the reviews before we stopped here. I have never had such a bad experience at a steak and shake in all my life. We waited to be seated forever. THAT should've been the first clue. Our server ,Justin, was great and seemed to be the only one doing any work. I felt really bad for him.... More 

Helpful?
1 Thank indianasunshine261
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 14, 2015 via mobile

Just by reading the recent reviews I can see this issue hasn't been addressed by SnS corporate. I normally don't rate fast food places but after the experience I had here I decided others should be aware too, first off just for the record we had no issue with the food here the Philly burger w/ fries & normal cheese... More 

Helpful?
1 Thank Anthony C

Travelers who viewed Steak 'n Shake also viewed

 
Clarksville, IN
 

Been to Steak 'n Shake? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 980 E Lewis And Clark Pkwy, Clarksville, IN 47129-2214
  • Location: United States  >  Indiana (IN)  >  Clarksville
  • Phone Number: +1 812-285-1154

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: American, Steakhouse

Description

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?