We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
980 E Lewis And Clark Pkwy, Clarksville, IN 47129-2214
+1 812-285-1154
Website
Add hours for Steak 'n Shake and help diners know when to go.
+ Add hours
Dining options: Dinner, Late Night, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original...
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
read more

TripAdvisor Reviewer Highlights

Read all 20 reviews
Visitor rating
  • 1
    Excellent
  • 5
    Very good
  • 2
    Average
  • 3
    Poor
  • 9
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2 of 5 stars
Unbecoming of a Steak n Shake

Just by reading the recent reviews I can see this issue hasn't been addressed by SnS corporate. I normally don't rate fast food places but after the experience I had here I decided others should be aware too, first off just for the record we had no issue with the food here the Philly burger w... read more

2 of 5 starsReviewed March 15, 2015
Anthony C
via mobile
Add Photo Write a Review

20 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
franklin
Senior Contributor
28 reviews 28 reviews
18 restaurant reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 21, 2015

Wish I would've read the reviews before we stopped here. I have never had such a bad experience at a steak and shake in all my life. We waited to be seated forever. THAT should've been the first clue. Our server ,Justin, was great and seemed to be the only one doing any work. I felt really bad for him.... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

Just by reading the recent reviews I can see this issue hasn't been addressed by SnS corporate. I normally don't rate fast food places but after the experience I had here I decided others should be aware too, first off just for the record we had no issue with the food here the Philly burger w/ fries & normal cheese... More 

Was this review helpful? Yes
Jeffersonville, Indiana
Reviewer
3 reviews 3 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 30, 2014

I'm a local and have given this place waaay more re-tries than they're worth. Essentially it boils down to a lack of managerial care, in the poor performance of the staff. Servers forget elements of your order (like toppings or sides), don't check for re-fills, and do not pay attention to the kitchen 'Ready' window when food comes up. Of... More 

Was this review helpful? Yes
New Albany, Indiana
Senior Contributor
27 reviews 27 reviews
11 restaurant reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed October 11, 2014

I dearly love Steak 'N Shake as a whole and have ever since I was a little kid. When I moved to southern Indiana years ago, I was delighted to have one close by for those nights I was craving their chili and a good burger. However, this location has never really had good management in the 14 years I... More 

Was this review helpful? Yes
Floyds Knobs, Indiana, United States
Senior Contributor
33 reviews 33 reviews
25 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 1, 2014

Horrible horrible and more horrible. Rude from start at drive thru. Misinformed on ingredients in Shake that later was an issue. Waited for 15 minutes to pay for after placing order. Then told no one to make shakes pull around front. We waited for twenty more minutes finally got shakes, with syrup, whatever else dripping off star foam cups. The... More 

Was this review helpful? Yes
Sellersburg, Indiana
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 18, 2014

I took my family here for dinner. When we arrived no one greeted us and it took forever to get a seat. The server was okay but she brought us wrong drinks to start the whole experience. When we got our food the fries were cold and not a lot of them. I ordered bacon on my burger and no... More 

Was this review helpful? Yes
Louisville, Kentucky
Top Contributor
69 reviews 69 reviews
49 restaurant reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed September 3, 2014

we were there about 2 months ago. and we waited and waited and waited we finally went to the front desk and a mexican girl said that me and my husband requested a milk shake they do not know how to make so they had to call another store to find out how to make a shake that is on... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed July 11, 2014

I love Steak 'n Shake and try to go to them when I see one Because I do not have them back at home (Sioux city ia)...I will NEVER return to this particular one again...Not friendly employees what so ever! Lady that seated us didn't even say a hi or welcome just asked how many there were and then when... More 

Was this review helpful? Yes
Glasgow, Kentucky
Senior Contributor
45 reviews 45 reviews
27 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed April 5, 2014 via mobile

I typically like Steak N Shake, but with this particular one the only thing worse than the food was the service. I took them quite a while just to get them to take our drink order. Took them even longer to take our food order. They gave our order to another couple that came in after we ordered by mistake.... More 

Was this review helpful? Yes
Rocky Mount, North Carolina
Reviewer
4 reviews 4 reviews
3 restaurant reviews
4 of 5 stars Reviewed December 13, 2013

Good food, service was a little slow, however it was not the waitress's fault, the cooks were behind.

Was this review helpful? Yes

Travelers who viewed Steak 'n Shake also viewed

 
Clarksville, IN
 

Been to Steak 'n Shake? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 980 E Lewis And Clark Pkwy, Clarksville, IN 47129-2214
  • Location: United States  >  Indiana (IN)  >  Clarksville
  • Phone Number: +1 812-285-1154

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: American, Steakhouse

Description

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?