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Steak 'n Shake

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980 E Lewis And Clark Pkwy, Clarksville, IN 47129-2214
+1 812-285-1154
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Dining options: Takeout, Late Night
Description: Steak ‘n Shake is a classic American brand famous for the Original...
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 1
    Excellent
  • 5
    Very good
  • 2
    Average
  • 2
    Poor
  • 8
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2 of 5 stars
Most recent review
AVOID!! Awful service and cold fried

I'm a local and have given this place waaay more re-tries than they're worth. Essentially it boils down to a lack of managerial care, in the poor performance of the staff. Servers forget elements of your order (like toppings or sides), don't check for re-fills, and do not pay attention to the... read more

2 of 5 starsReviewed November 30, 2014
Brian W
,
Jeffersonville, Indiana
Good for:
  • Takeout
  • Late Night
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18 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Jeffersonville, Indiana
Reviewer
3 reviews 3 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 30, 2014

I'm a local and have given this place waaay more re-tries than they're worth. Essentially it boils down to a lack of managerial care, in the poor performance of the staff. Servers forget elements of your order (like toppings or sides), don't check for re-fills, and do not pay attention to the kitchen 'Ready' window when food comes up. Of... More 

Was this review helpful? Yes
New Albany, Indiana
Senior Contributor
26 reviews 26 reviews
10 restaurant reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed October 11, 2014

I dearly love Steak 'N Shake as a whole and have ever since I was a little kid. When I moved to southern Indiana years ago, I was delighted to have one close by for those nights I was craving their chili and a good burger. However, this location has never really had good management in the 14 years I... More 

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Floyds Knobs, Indiana, United States
Senior Contributor
32 reviews 32 reviews
24 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 1, 2014

Horrible horrible and more horrible. Rude from start at drive thru. Misinformed on ingredients in Shake that later was an issue. Waited for 15 minutes to pay for after placing order. Then told no one to make shakes pull around front. We waited for twenty more minutes finally got shakes, with syrup, whatever else dripping off star foam cups. The... More 

Was this review helpful? Yes
Sellersburg, Indiana
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 18, 2014

I took my family here for dinner. When we arrived no one greeted us and it took forever to get a seat. The server was okay but she brought us wrong drinks to start the whole experience. When we got our food the fries were cold and not a lot of them. I ordered bacon on my burger and no... More 

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Louisville, Kentucky
Top Contributor
69 reviews 69 reviews
49 restaurant reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed September 3, 2014

we were there about 2 months ago. and we waited and waited and waited we finally went to the front desk and a mexican girl said that me and my husband requested a milk shake they do not know how to make so they had to call another store to find out how to make a shake that is on... More 

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1 review
1 of 5 stars Reviewed July 11, 2014

I love Steak 'n Shake and try to go to them when I see one Because I do not have them back at home (Sioux city ia)...I will NEVER return to this particular one again...Not friendly employees what so ever! Lady that seated us didn't even say a hi or welcome just asked how many there were and then when... More 

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Glasgow, Kentucky
Senior Contributor
41 reviews 41 reviews
24 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 5, 2014 via mobile

I typically like Steak N Shake, but with this particular one the only thing worse than the food was the service. I took them quite a while just to get them to take our drink order. Took them even longer to take our food order. They gave our order to another couple that came in after we ordered by mistake.... More 

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Rocky Mount, North Carolina
Reviewer
4 reviews 4 reviews
3 restaurant reviews
4 of 5 stars Reviewed December 13, 2013

Good food, service was a little slow, however it was not the waitress's fault, the cooks were behind.

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Madison, Wisconsin
Top Contributor
229 reviews 229 reviews
93 restaurant reviews
186 helpful votes 186 helpful votes
3 of 5 stars Reviewed August 21, 2013

We have eaten at a number of Steak n Shakes and they are all pretty much the same, good food with good service. This one was a bit slower than average, not sure why. Our burgers when they arrived were hot and delicious and my wife liked her shake. Would eat here again if in the area.

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Charlestown
Top Contributor
88 reviews 88 reviews
62 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 10, 2013

I have been to the Clarksville Steak and Shake several times. But, Sunday morning was the worst experience I have ever had there! It was 2am, busy and only 1 waitress. Our food was cold, it took forever to get our milk shakes. People were walking out because of the poor service. The only good thing was when we complained... More 

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Restaurant Details

Location and Contact Information

  • Address: 980 E Lewis And Clark Pkwy, Clarksville, IN 47129-2214
  • Location: United States  >  Indiana (IN)  >  Clarksville
  • Phone Number: +1 812-285-1154

Price and Cuisine

  • Average Prices: USD 1 - 20
  • Cuisine: American

Description

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?