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980 E Lewis And Clark Pkwy, Clarksville, IN 47129-2214
+1 812-285-1154
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Dining options: Late Night, Dinner, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original...
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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TripAdvisor Reviewer Highlights

Read all 22 reviews
Visitor rating
  • 1
    Excellent
  • 5
    Very good
  • 3
    Average
  • 4
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2 of 5 stars
Good food...floor could use a cleaning..

Food was good..floor was yuck.. White tile looked black..needed a good cleaning..menus were worn out...service was good

3 of 5 starsReviewed June 7, 2015
Redd H
,
Norton, Virginia
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22 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Norton, Virginia
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 7, 2015

Food was good..floor was yuck.. White tile looked black..needed a good cleaning..menus were worn out...service was good

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Georgetown, Indiana
Level Contributor
39 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 30, 2015

First, let me say that our food was typical of Steak and Shake and the service was fine...but, it took FOREVER to get our food. We sat at the counter to save time as the line was out to the door....we watched the cook work his tail off as were the managers and wait staff...the kitchen is just not big... More 

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franklin
Level Contributor
34 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed March 21, 2015

Wish I would've read the reviews before we stopped here. I have never had such a bad experience at a steak and shake in all my life. We waited to be seated forever. THAT should've been the first clue. Our server ,Justin, was great and seemed to be the only one doing any work. I felt really bad for him.... More 

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Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

Just by reading the recent reviews I can see this issue hasn't been addressed by SnS corporate. I normally don't rate fast food places but after the experience I had here I decided others should be aware too, first off just for the record we had no issue with the food here the Philly burger w/ fries & normal cheese... More 

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Jeffersonville, Indiana
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 30, 2014

I'm a local and have given this place waaay more re-tries than they're worth. Essentially it boils down to a lack of managerial care, in the poor performance of the staff. Servers forget elements of your order (like toppings or sides), don't check for re-fills, and do not pay attention to the kitchen 'Ready' window when food comes up. Of... More 

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New Albany, Indiana
Level Contributor
100 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed October 11, 2014

I dearly love Steak 'N Shake as a whole and have ever since I was a little kid. When I moved to southern Indiana years ago, I was delighted to have one close by for those nights I was craving their chili and a good burger. However, this location has never really had good management in the 14 years I... More 

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Floyds Knobs, Indiana, United States
Level Contributor
34 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed October 1, 2014

Horrible horrible and more horrible. Rude from start at drive thru. Misinformed on ingredients in Shake that later was an issue. Waited for 15 minutes to pay for after placing order. Then told no one to make shakes pull around front. We waited for twenty more minutes finally got shakes, with syrup, whatever else dripping off star foam cups. The... More 

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Sellersburg, Indiana
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 18, 2014

I took my family here for dinner. When we arrived no one greeted us and it took forever to get a seat. The server was okay but she brought us wrong drinks to start the whole experience. When we got our food the fries were cold and not a lot of them. I ordered bacon on my burger and no... More 

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Louisville, Kentucky
Level Contributor
69 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed September 3, 2014

we were there about 2 months ago. and we waited and waited and waited we finally went to the front desk and a mexican girl said that me and my husband requested a milk shake they do not know how to make so they had to call another store to find out how to make a shake that is on... More 

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1 review
1 of 5 stars Reviewed July 11, 2014

I love Steak 'n Shake and try to go to them when I see one Because I do not have them back at home (Sioux city ia)...I will NEVER return to this particular one again...Not friendly employees what so ever! Lady that seated us didn't even say a hi or welcome just asked how many there were and then when... More 

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Restaurant Details

Location and Contact Information

  • Address: 980 E Lewis And Clark Pkwy, Clarksville, IN 47129-2214
  • Location: United States  >  Indiana (IN)  >  Clarksville
  • Phone Number: +1 812-285-1154

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: American, Steakhouse

Description

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?