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Steak 'n Shake

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21 Maplehurst Dr, Brownsburg, IN 46112-9085
+1 317-858-7610
Website
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Dining options: Late Night, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original...
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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TripAdvisor Reviewer Highlights

Read all 21 reviews
Visitor rating
  • 2
    Excellent
  • 6
    Very good
  • 4
    Average
  • 2
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
A Cold Indiana Night and a close place for dinner

Somewhat difficult to keep the dining area and food warm when the temperatures outside were wind-chill minus 20. Service adequate. Food ok.

3 of 5 starsReviewed January 16, 2015
RedrocktrekkerSedona
,
Sedona
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21 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Sedona
Senior Contributor
29 reviews 29 reviews
12 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 16, 2015

Somewhat difficult to keep the dining area and food warm when the temperatures outside were wind-chill minus 20. Service adequate. Food ok.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 9, 2014

Went to this place after the night of homecoming at my high school. My gf and I were seated promptly, but then waited 20 min before anyone else knew we were there. We finally had to stop one of the waitresses to ask for our order. We then had to wait 30 min to find out that our order didn't... More 

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Indianapolis, Indiana
Senior Contributor
36 reviews 36 reviews
14 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 14, 2014 via mobile

This used to be a gem of fast food in Brownsburg. Not any more. Long waits to order, them get food, then, even waited 15 minutes with plates stacked at the edge of table, waiting for the check. Food prep area is visible from the front door waiting area, and what a mess the floor and counters are. More than... More 

Was this review helpful? Yes 1
Indiana
Top Contributor
58 reviews 58 reviews
23 restaurant reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed September 5, 2014

Had a terrible experience where I had to wait a long time in drive thru only to get the wrong order. I went inside to ask for my money back since I didn't have time for them to correct my order. They told me that they didn't have the manager's key to give refunds. Then an inside customer came up... More 

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Omaha, Nebraska
1 review
1 of 5 stars Reviewed August 4, 2014

Easily the worst experience I've ever had at a Steak & Shake. We were there at 9:00 A.M. on a Monday morning. We waited both inside (at a booth as well as at the front counter) and outside at the drive-thru for a total of 20 minutes with no acknowledgement from any of the staff that we were there. We... More 

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Columbus, Ohio
Senior Contributor
45 reviews 45 reviews
37 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 17, 2014

First of all, the food isn't terrible. The $4 menu is what it is - food as reasonably palatable food as fuel. I have stopped at numerous Steak 'n' Shakes in my travels. As noted above, the food is not the problem. Getting it from the kitchen to your table is. My experience earlier this week in Brownsburg crystallized my... More 

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Wheatfield, Indiana, United States
Senior Contributor
21 reviews 21 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 7, 2014

When my husband and I walked in, after riding all day from Northwest Indiana, there were plenty of empty tables. Problem was none if them had been cleared off and cleaned. We stood for 3 minutes waiting to be acknowledged. I was going to give them 2 more minutes then we were walking out. Finally just about the time limit... More 

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Danville, Indiana
Top Contributor
93 reviews 93 reviews
55 restaurant reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 9, 2014

We love the fresh made to order burgers! No sitting under a heat lamp drying out. Always fresh and made the way you like!

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Avon, Indiana
Contributor
18 reviews 18 reviews
18 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 4, 2013

It took over 1/2 hour for our party to get cold (and burnt) food, orders wrong and generally bad service. Even the paper napkins were dirty (believe it). The place was empy and now we know why. We are always pleased with the Steak & Shake in Avon....this one should close

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Winston Salem, North Carolina
Top Contributor
115 reviews 115 reviews
79 restaurant reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 6, 2013

My first visit to Steak n' Shake and very pleased with the decision to try it. There were 4 of us and all enjoyed with no complaints on what we ordered and received. Our waitress was nice and very good in taking care of us. I look forward to another visit to a Steak 'n Shake.

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Restaurant Details

Location and Contact Information

  • Address: 21 Maplehurst Dr, Brownsburg, IN 46112-9085
  • Location: United States  >  Indiana (IN)  >  Brownsburg
  • Phone Number: +1 317-858-7610

Price and Cuisine

  • Cuisine: American

Description

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?