We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
21 Maplehurst Dr, Brownsburg, IN 46112-9085
+1 317-858-7610
Website
Add hours for Steak 'n Shake and help diners know when to go.
+ Add hours
Dining options: Lunch, Breakfast, Late Night, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original...
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
read more

TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 2
    Excellent
  • 7
    Very good
  • 4
    Average
  • 3
    Poor
  • 7
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Time for a Slow Cold Meal?

We like Steak n Shake. When we moved back to the Midwest it was the first place we stopped. At home we go about every other week... out of town this appears to be a risk. It took 10 minutes to get a table and the place was pretty empty. Took longer to place an order and even longer to... read more

2 of 5 starsReviewed May 13, 2015
Norman S
,
Springfield, Illinois
Add Photo Write a Review

23 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Parker, Colorado
Top Contributor
61 reviews 61 reviews
14 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 1, 2015 NEW

Right across the parking lot from the QUality Inn & Suites, where I stayed. Burgers and fries are good, but the milk shakes are awesome! Servie was good and it was clean

Was this review helpful? Yes
Springfield, Illinois
Top Contributor
78 reviews 78 reviews
49 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 13, 2015

We like Steak n Shake. When we moved back to the Midwest it was the first place we stopped. At home we go about every other week... out of town this appears to be a risk. It took 10 minutes to get a table and the place was pretty empty. Took longer to place an order and even longer to... More 

Was this review helpful? Yes
Sedona
Senior Contributor
29 reviews 29 reviews
12 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 16, 2015

Somewhat difficult to keep the dining area and food warm when the temperatures outside were wind-chill minus 20. Service adequate. Food ok.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 9, 2014

Went to this place after the night of homecoming at my high school. My gf and I were seated promptly, but then waited 20 min before anyone else knew we were there. We finally had to stop one of the waitresses to ask for our order. We then had to wait 30 min to find out that our order didn't... More 

Was this review helpful? Yes
Indianapolis, Indiana
Senior Contributor
38 reviews 38 reviews
14 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 14, 2014 via mobile

This used to be a gem of fast food in Brownsburg. Not any more. Long waits to order, them get food, then, even waited 15 minutes with plates stacked at the edge of table, waiting for the check. Food prep area is visible from the front door waiting area, and what a mess the floor and counters are. More than... More 

Was this review helpful? Yes 1
Indiana
Top Contributor
57 reviews 57 reviews
23 restaurant reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed September 5, 2014

Had a terrible experience where I had to wait a long time in drive thru only to get the wrong order. I went inside to ask for my money back since I didn't have time for them to correct my order. They told me that they didn't have the manager's key to give refunds. Then an inside customer came up... More 

Was this review helpful? Yes
Omaha, Nebraska
1 review
1 of 5 stars Reviewed August 4, 2014

Easily the worst experience I've ever had at a Steak & Shake. We were there at 9:00 A.M. on a Monday morning. We waited both inside (at a booth as well as at the front counter) and outside at the drive-thru for a total of 20 minutes with no acknowledgement from any of the staff that we were there. We... More 

Was this review helpful? Yes
Columbus, Ohio
Senior Contributor
45 reviews 45 reviews
37 restaurant reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 17, 2014

First of all, the food isn't terrible. The $4 menu is what it is - food as reasonably palatable food as fuel. I have stopped at numerous Steak 'n' Shakes in my travels. As noted above, the food is not the problem. Getting it from the kitchen to your table is. My experience earlier this week in Brownsburg crystallized my... More 

Was this review helpful? Yes
Wheatfield, Indiana, United States
Senior Contributor
21 reviews 21 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 7, 2014

When my husband and I walked in, after riding all day from Northwest Indiana, there were plenty of empty tables. Problem was none if them had been cleared off and cleaned. We stood for 3 minutes waiting to be acknowledged. I was going to give them 2 more minutes then we were walking out. Finally just about the time limit... More 

Was this review helpful? Yes
Danville, Indiana
Top Contributor
112 reviews 112 reviews
64 restaurant reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 9, 2014

We love the fresh made to order burgers! No sitting under a heat lamp drying out. Always fresh and made the way you like!

Was this review helpful? Yes

Travelers who viewed Steak 'n Shake also viewed

 

Been to Steak 'n Shake? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 21 Maplehurst Dr, Brownsburg, IN 46112-9085
  • Location: United States  >  Indiana (IN)  >  Brownsburg
  • Phone Number: +1 317-858-7610

Price and Cuisine

  • Cuisine: American, Steakhouse

Description

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?