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D121 Woodfield Mall, Schaumburg, IL 60173-5018
(847) 619-1900
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Today
11:00 am - 9:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 7:00 pm
Mon - Sat 11:00 am - 9:00 pm
Dining options: Dinner, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 156 reviews
Visitor rating
  • 36
    Excellent
  • 42
    Very good
  • 46
    Average
  • 21
    Poor
  • 11
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Server not wheelchair friendly

We came here after a long day of shopping hoping for a nice relaxing dinner. When we were being seated I asked the server to take my chair away so I could eat in my wheelchair. She said, "We don't do that." I told her I could not get into a chair so I would need the chair removed in... read more

4 of 5 starsReviewed September 2, 2015
RL H
,
Lansing, Michigan
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156 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Lansing, Michigan
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 2, 2015 NEW

We came here after a long day of shopping hoping for a nice relaxing dinner. When we were being seated I asked the server to take my chair away so I could eat in my wheelchair. She said, "We don't do that." I told her I could not get into a chair so I would need the chair removed in... More 

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Portage, Michigan
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 27, 2015 NEW

They no longer have the fish! I have been to 6 Rainforest Café locations and this was the only location that I was not happy with. The shirt selection was not as great as it use to be. My daughter ordered a drink with a cup to take home and they rinsed it out and wrapped it for her. They... More 

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Level Contributor
3 reviews
3 of 5 stars Reviewed August 17, 2015

We visited this restaurant on a Wednesday evening and it was swamped. Our food was good but slow. Honestly, the last time I had been here was nearly ten years ago and nothing has changed with the decor.

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Custer Park, Illinois, United States
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 13, 2015

Love the fish tanks for the kids it was the gorilla and elephants. ..great food and wow the dessert we celebrated a birthday awesome...just wonderful....will go back ..

Was this review helpful? Yes
Level Contributor
30 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 11, 2015

I just like to go and see the shop and the fish. I feel that the food is too expensive for what you get. The shop is worth a stop in especially if you have little kids with you.

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straight08
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 8, 2015

My daughter and I were looking for a good place to eat that her children would enjoy and that was close to our hotel room. The Rain Forest Cafe was the perfect place. My grand children are 6 and 2. The food was kinda pricey and the food was average, but the food came very quick which is great when... More 

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Lafayette, Indiana
2 reviews
4 of 5 stars Reviewed August 5, 2015 via mobile

My 4 and 8 year old kids loved eating here. The were in awe of all the cool things they could see while they ate. We had a really great waitress and the food arrived within a reasonable time frame once ordered. Overall it's a bit pricey depending on what you get but a great time with family and worth... More 

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Union, Missouri, USA
Level Contributor
133 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed August 5, 2015

Went for my Daughter's 6th Birthday. Should have walked right back out when we got in and noticed there were no fish in their famous fish tanks. Every other location we have been to there are beautiful fish that add to the decor of the restaurant..... This one just had the tanks and when we casually asked about them, we... More 

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Villa Hills, KY
Level Contributor
53 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 23, 2015

We visited this place on a Tuesday evening around 6:30PM. Upon arrival, the gentleman told us that it would be a 25 minute wait for my party of 3. Really? I look into the place and see that only about 4 or 5 tables are occupied. It really turned out to be a 35 minute wait, and it is still... More 

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Chicago, IL
Level Contributor
12 reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed July 19, 2015

We are Landry's card holders because we used to come here a lot for the kids, but it's really gone downhill. Toward the end of our meal today, my husband had a nail go through his foot walking to the bathroom. It appeared to be the bottom of a chair, which had come off. The manager was initially clueless about... More 

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Restaurant Details

Location and Contact Information

  • Address: D121 Woodfield Mall, Schaumburg, IL 60173-5018
  • Location: United States  >  Illinois (IL)  >  Schaumburg
  • Phone Number: (847) 619-1900

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 7:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 9:00 pm
Saturday
11:00 am - 9:00 pm

Questions & Answers

Questions? Get answers from Rainforest Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?