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Portillo's

Certificate of Excellence
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3895 E Main St, Saint Charles, IL 60174-2400
16307628484
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Today
10:30 am - 10:30 pm
Closed now
See all hours
Hours:
Sun 10:30 am - 9:30 pm
Mon - Thu 10:30 am - 10:30 pm
Fri - Sat 10:30 am - 11:00 pm
Dining options: Dinner, Lunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Wifi, Parking Available, Serves Alcohol, Takeout, Wheelchair Accessible
Good for: Families with children
Description: Home to America's favorite Chicago-style hot dogs, Italian beef, burgers,...
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
read more

TripAdvisor Reviewer Highlights

Read all 202 reviews
Visitor rating
  • 118
    Excellent
  • 63
    Very good
  • 9
    Average
  • 7
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Italian beef is like buttah

Don't believe anyone who says Portillos is overpriced or overrated. I am a lifelong Chicagoan, and I know Italian beef. And Portillos is the best. Melt in your mouth good. It's a whole lot of sandwich for your money, too. If big honkin' sandwiches aren't your thing, the chopped salad is the best... read more

5 of 5 starsReviewed 2 days ago
LindaHC65
,
Saint Charles, Illinois
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202 Reviews from our TripAdvisor Community

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Time of year
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Saint Charles, Illinois
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Don't believe anyone who says Portillos is overpriced or overrated. I am a lifelong Chicagoan, and I know Italian beef. And Portillos is the best. Melt in your mouth good. It's a whole lot of sandwich for your money, too. If big honkin' sandwiches aren't your thing, the chopped salad is the best anywhere, bar none. They come with a... More 

Helpful?
Thank LindaHC65
Chicago, Illinois
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Portillo's has good food. Prices are a bit high for beefs, burgers and dogs, but tasty. I enjoy the Italian beef sandwich or croissant, burgers and dogs are also good. I hear the chopped salad is good also, but I have never had it. Shakes and chocolate cake are good dessert items.

Helpful?
Thank Matt T
Chicago, Illinois
Level Contributor
488 reviews
343 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Does not matter which Portillo's you go to it will not be a bad choice! Menu selections are very good. Had the Italian beef and sausage sandwich. Served very fast, service was excellent and reasonable prices. Stop at any Portill's, they are all very good!

Helpful?
Thank Bruce G
Lexington, Massachusetts
Level Contributor
231 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Agree with the titles about the place called 'unimpressed' and 'overrated.' I'd never been to Portillos before, but had heard plenty about it. The menu did not look particularly impressive, and the service when I ordered was not particularly good. And since I ordered both main dish and side I had to pick them up at two different places, which... More 

Helpful?
Thank tedkirby
Campton Hills, Illinois
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

All my life I've loved Chicago style hotdogs (72 years). My dad took us to the original Portillo's when I was a kid. I never stopped going there....throughout the tremendous growth. Cheers to Dick Portillo.

Helpful?
Thank Ron W
Level Contributor
18 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

Go here a few times a year. The chopped salad is my go to menu item. Many people get the beef sandwich but I recommend Beef Shack in St Charles if that is what you feel like.

Helpful?
Thank Pete G
Denver
Level Contributor
540 reviews
275 restaurant reviews
common_n_restaurant_reviews_1bd8 197 helpful votes
3 of 5 stars Reviewed December 28, 2015 via mobile

Heard so much about the place. Even made a special trip to drive through and get a chili dog and fries. The service was great. They had people outside working the very long drive through line so it would go fast. The food... Meh. Nothing special. The buns were soggy, the fries barely warm, the hot dogs nothing special. The... More 

Helpful?
Thank MileHighJacket
Level Contributor
27 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

I love the food, but recommend you go inside. The drive through took way too long for just one meal. I do love that you can get your salad without meat and everything is made to order. Just order inside.

Helpful?
Thank Lovethevacation
usa
Level Contributor
43 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 10, 2015

The Chicagoland folks we had on site loved this place; to me it is overpriced and marginal at best. Get the dessert; that's the only saving grace.

Helpful?
Thank rickc2651
Decatur
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 9, 2015

The food here is great if you like simple american fare. The hot dogs here are some of the best I have eaten.

Helpful?
Thank jwskis

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Restaurant Details

Location and Contact Information

  • Address: 3895 E Main St, Saint Charles, IL 60174-2400
  • Location: United States  >  Illinois (IL)  >  Saint Charles
  • Phone Number: 16307628484

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children

Description

Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
Open Hours
Sunday
10:30 am - 9:30 pm
Monday
10:30 am - 10:30 pm
Tuesday
10:30 am - 10:30 pm
Wednesday
10:30 am - 10:30 pm
Thursday
10:30 am - 10:30 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?