We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Portillo's

Certificate of Excellence
+ Add cuisine
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
3895 E Main St, Saint Charles, IL 60174-2400
630-762-8484
Website
Today
10:30 am - 9:30 pm
Closed now
See all hours
Hours:
Sun 10:30 am - 9:30 pm
Mon - Thu 10:30 am - 10:30 pm
Fri - Sat 10:30 am - 11:00 pm
Dining options: Lunch, Dinner, Late Night
Improve this listing

TripAdvisor Reviewer Highlights

Read all 131 reviews
Visitor rating
  • 77
    Excellent
  • 42
    Very good
  • 2
    Average
  • 4
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Portillo's of Saint Charles, Illinois

Although I had never dined at this particular restaurant chain, one of my wife's coworkers bragged about their Italian Beef being better than Big Al's and so we had to find out for ourselves. My wife loves Italian Beef while I prefer a good polish.We had carry out, my wife really enjoyed her... read more

3 of 5 starsReviewed January 15, 2015
SHANNON C
,
Champaign, Illinois
Good for:
  • Lunch
  • Dinner
  • Late Night
Add Photo Write a Review

131 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Champaign, Illinois
Senior Contributor
26 reviews 26 reviews
14 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 15, 2015

Although I had never dined at this particular restaurant chain, one of my wife's coworkers bragged about their Italian Beef being better than Big Al's and so we had to find out for ourselves. My wife loves Italian Beef while I prefer a good polish.We had carry out, my wife really enjoyed her Italian Beef sandwich, it was loaded with... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 28, 2014

Love the atmosphere during my visit to this restaurant .... Quick service and delicious burgers also had a slice of moist chocolate cake so yummy. Would definitely visit again!

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

Wow..what can you say..terrific atmosphere,but the foods the reason..for all tastes and interests..beef, dogs, sausage, salads beer ,desserts etc...come hungry leave stuffed . .been coming to Portillos as long as I can remember. ..we'll worth the money spent. ..service is also top notch..

Was this review helpful? Yes
Gilman, Wisconsin
Senior Contributor
21 reviews 21 reviews
11 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 15, 2014

Love love love Portillos!!! We've never had a bad experience and the food is OUTSTANDING!!!! Love that they're open until 11:00 pm for our late night cravings. :)

Was this review helpful? Yes
Saint Charles, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 2, 2014

Great place to share a meal with family. So many choices and good salads. Staff very helpful and fast. We have met extended family there to share a meal and catch up. Everything is always hot and fresh. Very clean.

Was this review helpful? Yes
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

Love this place! Family atmosphere... good food. Extensive menu. Salads are huge and really good and fresh.

Was this review helpful? Yes
Virginia, Illinois, United States
Contributor
14 reviews 14 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2014

They have hands down the best ribs and French fries I have ever tried! It doesn't look like a place famous for ribs, but I've never had better! Every bite is moist, tender and full of meat, no fat. It is order at the counter and wait for your food, but you will not find better ribs anywhere!

Was this review helpful? Yes
Bloomington
Contributor
12 reviews 12 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2014

Food is good, kinda loud inside but who cares,. Good size portions. Ribs are good btw, The party room was the prefect size for our group

Was this review helpful? Yes
New Orleans, Louisiana
Contributor
19 reviews 19 reviews
10 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 11, 2014

I walked into this location in St Charles next to my hotel. The locals were super excited that this was my first time in a Portillos and I tried to pay for my food because they wanted me to try more than one thing. I had a beef and cheddar and cheese fries I think. Crazy good!

Was this review helpful? Yes
Northfield, Massachusetts
Senior Contributor
39 reviews 39 reviews
34 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 25, 2014

You cannot beat the flavor and taste of a Portillo"s hot dog and fries! It is crazy ridiculous that you can get a hot dog, large fry and small drink for about $5!!! And DO try the Italian strawberry shortcake! Wow! What a perfect dessert--Light from the angel food cake, but rich from the whipped cream marscapone!! We sure wish... More 

Was this review helpful? Yes

Travelers who viewed Portillo's also viewed

 

Been to Portillo's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 3895 E Main St, Saint Charles, IL 60174-2400
  • Location: United States  >  Illinois (IL)  >  Saint Charles
  • Phone Number: 630-762-8484
Open Hours
Sunday
10:30 am - 9:30 pm
Monday
10:30 am - 10:30 pm
Tuesday
10:30 am - 10:30 pm
Wednesday
10:30 am - 10:30 pm
Thursday
10:30 am - 10:30 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?