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Portillo's

Certificate of Excellence
Italian, American, Hot Dogs
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3895 E Main St, Saint Charles, IL 60174-2400
630-762-8484
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Today
10:30 am - 9:30 pm
Open now
See all hours
Hours:
Sun 10:30 am - 9:30 pm
Mon - Thu 10:30 am - 10:30 pm
Fri - Sat 10:30 am - 11:00 pm
Dining options: Lunch, Dinner, Late Night, Delivery

TripAdvisor Reviewer Highlights

Read all 183 reviews
Visitor rating
  • 112
    Excellent
  • 54
    Very good
  • 5
    Average
  • 6
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Good food, good experience

Atmosphere is very casual, food was very good and fresh, I had a combo (beef & sausage with green peppers) fries & a coke my wife had the same, we did not leave hungry.

5 of 5 starsReviewed August 25, 2015
Andrew B
,
Lyons, Illinois
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183 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Lyons, Illinois
2 reviews
5 of 5 stars Reviewed August 25, 2015 NEW

Atmosphere is very casual, food was very good and fresh, I had a combo (beef & sausage with green peppers) fries & a coke my wife had the same, we did not leave hungry.

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Saint Charles, Illinois
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 19, 2015

i have had celiac disease since 1989 and it was really tough then to eat out. In some ways it has become easier as various restaurants now have a gluten free menu or mark GF on their standard menu. Unfortunately many restaurants just don't get it. Can't eat anything out of a shared frier, working surfaces must be dedicated, can't... More 

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Peoria, Illinois
Level Contributor
25 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 16, 2015

Eating at Portillo's is a must each time we visit Chicago. The menu is reasonably priced. We stick to their Chicago-style hotdogs, they are second to none. Portillo's is great about their customers being able to order how they like it (no onion, extra ketchup, etc.). The Chocolate Cake Shake should not be missed!

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Hoffman Estates, Illinois
Level Contributor
110 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 12, 2015

Went here for lunch. Always busy but always fast. The Maxwell St Polish is my favorite. Lots of choices. Good prices.

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Level Contributor
67 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 6, 2015

I was in the area working and my customer wanted to take me to Portillo's. I have been really wanting to try a true Chicago style hot dog and my customer said this was the place. WOW! is all I have to say. It was the best Chicago Dog I have ever had, and I tried a few places while... More 

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Sun Prairie, Wisconsin
Level Contributor
3 reviews
2 of 5 stars Reviewed August 3, 2015

Our daughter ordered a burger,my husband ribs I ordered a salad. The young women taking our order was very nice, and told us our food would come out at the same time. It didn't, first piece of free cake. They forgot part of my husband's order,second piece of free cake. My salad had huge chunks of carrots, cheese, cucumber, just... More 

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Indianapolis, Indiana
Level Contributor
196 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed July 31, 2015

There is not much I can say on this review that others have not already. The food is fantastic and the service was wonderful. I finally see why everyone is in love with this place. Keep up the great work! On a side note, the coleslaw is terrible!! Please change the recipe!

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Northern IL
Level Contributor
40 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 24, 2015

Portillo's is one of those "Oh, yeah!" type places. Burgers, Italian Beef, Hot Dogs, Salads, Ribs and just about anything else. The menu is BIG! I found I need a little time to look at the menu to decide what I want so I let those in a hurry pass me by. Speedy service is the order of the day... More 

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Chicago, Illinois
Level Contributor
10 reviews
8 restaurant reviews
5 of 5 stars Reviewed July 19, 2015

I love Portillos Italian beef and the combo is a nice treat! The chocolate eclair cake disappears every time I get it. I wish they would offer hotter peppers for sandwiches though!

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San Jose, CA
Level Contributor
52 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 15, 2015

There were two Portillo's in the area. Impressed with speed food was prepared. Kids felt pressured to order without asking questions, but it was during a busy lunch time. Little bit of everything on the menu. Salads, hot dogs, ribs all good.

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Restaurant Details

Location and Contact Information

  • Address: 3895 E Main St, Saint Charles, IL 60174-2400
  • Location: United States  >  Illinois (IL)  >  Saint Charles
  • Phone Number: 630-762-8484

Price and Cuisine

  • Cuisine: Italian, American, Hot Dogs
Open Hours
Sunday
10:30 am - 9:30 pm
Monday
10:30 am - 10:30 pm
Tuesday
10:30 am - 10:30 pm
Wednesday
10:30 am - 10:30 pm
Thursday
10:30 am - 10:30 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?