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Flat Top Grill

Certificate of Excellence
$$
Vegetarian, Grill, Healthy
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307 S Veterans Pkwy, Ste 500, Normal, Bloomington-Normal, IL 61761-7609
+1 309-454-1300
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Today
11:00 am - 9:30 pm
Closed now
See all hours
Hours:
Sun 9:00 am - 9:00 pm
Mon - Thu 11:00 am - 9:30 pm
Fri 11:00 am - 10:30 pm
Sat 9:00 am - 10:30 pm
Dining options: Dinner, Drinks, Lunch, Breakfast, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Flat Top Grill, the pioneers of the create-your-own meal concept, offers a...
Flat Top Grill, the pioneers of the create-your-own meal concept, offers a variety of vegan, vegetarian, allergy-friendly and meat protein options. You can package fresh, hand-picked ingredients to create your own burritos, soups, lettuce wraps, Roti tacos, stuffed sandwiches or traditional bowls. All military veterans and active service members receive 25% off their entire bill always and kids eat free every Monday!
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TripAdvisor Reviewer Highlights

Read all 61 reviews
Visitor rating
  • 27
    Excellent
  • 21
    Very good
  • 6
    Average
  • 5
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Still good

We hadn't been here for awhile. The food area was new and improved. Everything tasted fine. They seem to be having problems with the staff and cooks. Jen, the new GM seems to have her hands full but is doing a great job! She really took care of all of our issues! We will be back soon, after she... read more

4 of 5 starsReviewed August 9, 2015
Bill D
,
Bloomington, Illinois
Good for:
  • Families with children
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61 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 13, 2015

Came through around 8pm. They close at 9:30, and the place was still packed! So I suppose that's a good sign. Take it as you will. Apparently, a quote from manager "we have had an unusually busy week so we're actually all out of fish, the bread, chicken..." Despite some apparent set backs, the food and service was excellent. I'm... More 

Was this review helpful? Yes
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hi Sean-Michael, Thank you for your recent review on our restaurant. I’m pleased to hear that you enjoyed your time with us. I am very excited to hear that our food and service exceeded your expectations. I’d love to see you again soon. Please let me know the next time you plan to visit so I can meet you in... More 

Bloomington, Illinois
Level Contributor
97 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed August 9, 2015

We hadn't been here for awhile. The food area was new and improved. Everything tasted fine. They seem to be having problems with the staff and cooks. Jen, the new GM seems to have her hands full but is doing a great job! She really took care of all of our issues! We will be back soon, after she has... More 

Was this review helpful? Yes 1
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello Bill, Thank you for your recent Yelp review about our restaurant. I appreciate you sharing your experience with the level of service. Please email me at bloomingtongm@ftgconcepts.com or let me know the next time you're at our restaurant! Thank you! Jenn Riddle-Carrel General Manager FlatTop Grill - Bloomington 309-452-1300 More 

Portland, Oregon
Level Contributor
47 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed July 19, 2015

We were very excited to stop at Flat Top on our way home from Chicago for an early dinner around 4:30 on a Sunday because one of our first dates 10 years ago was at Flat Top in Peoria. Our excitement turned to disappointment very quickly. We were not greeted with a smile. We were ushered to a dirty high... More 

Was this review helpful? Yes
Woodstock, GA
Level Contributor
75 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 12, 2015

This was my first visit, so I can't speak to people being disappointed in the way it used to be. But we were so thrilled with our meal! I loved the concept, loved being able to choose our veggies and rice, noodles,etc. I also appreciated that they have little paper cups so that you are able to taste the sauces... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed June 17, 2015

My best friend likes this place and her sister was in town so we thought it would be a fun to dine out there. Needless to say I was greatly disappointed. Although there are items listed as gluten free it is all cooked on the same surface which makes it not gluten free. It's a good thing I noticed this... More 

Was this review helpful? Yes
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello Micki, I'm sorry to hear you had a bad experience with us and the confusion concerning your meal and checks. That experience is not up to our standards. I want to ensure every guest is able to eat and leave happy. Please contact me via email, bloomingtongm@ftgconcepts.com, or by phone when you have a moment so I can make... More 

Springfield, Illinois
Level Contributor
140 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed June 7, 2015

For anyone who remembers the old days of grabbing a bowl, creating your own meal from what looks good and strikes your fancy, and getting rice on the side: Your next visit will be a BIG disappointment. I have eaten numerous times at several Flat Top Grills, and the new type of service blow the whole concept. Now you have... More 

Was this review helpful? Yes 1
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello Melston, Thank you for your recent review of both the restaurant and our changes. I appreciate you sharing your experience and would like to hear more about what you have to say. Please e-mail me at bloomingtongm@ftgconcepts.com or by phone at 309-454-1300. I would love to hear back from you as we appreciate all feedback. Thank you, Lynne Sherman More 

Bloomington, Illinois
Level Contributor
74 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed May 16, 2015

We are currently sitting here and we hate the new changes. I understand not wanting the meat to be on the line, but just ask the customer what they want and throw a sticker on the stick. Instead, you have to wait for someone to come to you, wait for them to bring you bowl, try to shove a receipt... More 

Was this review helpful? Yes 1
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello Kerry, Thank you for your feedback about our new process and the changes we have made. We greatly appreciate you sharing your experience as it is something different for us. I would love to hear more and would appreciate it if you would connect with me either by email at bloomingtongm@ftgconcepts.com or calling me at 309-454-1300. I look forward... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed March 29, 2015

Flat Top is a stir fry restaurant where you create your own "bowl" of veggies rice noodles and sauces. You then bring your bowl to the grill (where you can watch them cooking all the other meals) pick your protein and leave your bowl to be cooked for you then deliver it to your table. If allergies are a concern... More 

Was this review helpful? Yes
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hi, I wanted to take a moment to thank you for your recent review of our restaurant. I'm pleased to hear that you enjoyed your time with us in March. I am so glad that you recognize the action we try to take in order to allow everyone to eat here. Being able to allow for allergies is something we... More 

Normal, Illinois
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

Endless combinations of tasty dishes and sauces! Fresh vegetables and fruits, meats, rice, pasta. Great chocolate dessert! Great service!

Was this review helpful? Yes
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello, Thank you for your recent review of our restaurant. I'm pleased to hear that you enjoyed your time with us. I see you especially enjoy our chocolate dessert, that's a favorite amongst the employees too! I'd love to see you again soon. Please let me know when you plan on visiting us again as I'd love to meet you... More 

Chicago, Illinois
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 20, 2015

If you get tired of the typical burger and chicken, try Flat Top! You can choose what you want and how you want it. Where else do you get those options??? And the price won't hurt your wallet!!!

Was this review helpful? Yes
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello, Thank you for your recent review of our restaurant. I'm pleased to hear that you enjoyed your time with us this March. I'm so glad you find the variety right on course for you. I'd love to see you again soon and please let me know when you plan on visiting so that I can meet you in person.... More 

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Restaurant Details

Location and Contact Information

  • Address: 307 S Veterans Pkwy, Ste 500, Normal, Bloomington-Normal, IL 61761-7609
  • Location: United States  >  Illinois (IL)  >  Bloomington-Normal  >  Normal
  • Phone Number: +1 309-454-1300

Price and Cuisine

  • Average Prices: USD 10 - 16
  • Cuisine: Vegetarian, Grill, Healthy

Restaurant Characteristics

  • Good for: Families with children

Description

Flat Top Grill, the pioneers of the create-your-own meal concept, offers a variety of vegan, vegetarian, allergy-friendly and meat protein options. You can package fresh, hand-picked ingredients to create your own burritos, soups, lettuce wraps, Roti tacos, stuffed sandwiches or traditional bowls. All military veterans and active service members receive 25% off their entire bill always and kids eat free every Monday!
Open Hours
Sunday
9:00 am - 9:00 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 10:30 pm
Saturday
9:00 am - 10:30 pm

Questions & Answers

Questions? Get answers from Flat Top Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?