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Flat Top Grill

Certificate of Excellence
$$
Vegetarian, Grill, Healthy, Asian
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307 S Veterans Pkwy, Ste 500, Normal, Bloomington-Normal, IL 61761-7609
+1 309-454-1300
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Today
9:00 am - 9:00 pm
Open now
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Hours:
Sun 9:00 am - 9:00 pm
Mon - Thu 11:00 am - 9:30 pm
Fri 11:00 am - 10:30 pm
Sat 9:00 am - 10:30 pm
Dining options: Dinner, Lunch, Drinks, Breakfast, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Good for: Families with children
Description: Flat Top Grill, the pioneers of the create-your-own meal concept, offers a...
Flat Top Grill, the pioneers of the create-your-own meal concept, offers a variety of vegan, vegetarian, allergy-friendly and meat protein options. You can package fresh, hand-picked ingredients to create your own burritos, soups, lettuce wraps, Roti tacos, stuffed sandwiches or traditional bowls. All military veterans and active service members receive 25% off their entire bill always and kids eat free every Monday!
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TripAdvisor Reviewer Highlights

Read all 71 reviews
Visitor rating
  • 29
    Excellent
  • 26
    Very good
  • 7
    Average
  • 5
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
had been a long time

Had not eaten here for years not sure for what reason. Anyway my wife and i decide to go here for a rather late supper for us 7pm. Turns out it was a good choice food and service both good and a reasonable value for the amount of food you get.

4 of 5 starsReviewed 5 days ago
mark f
via mobile
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71 Reviews from our TripAdvisor Community

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Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Had not eaten here for years not sure for what reason. Anyway my wife and i decide to go here for a rather late supper for us 7pm. Turns out it was a good choice food and service both good and a reasonable value for the amount of food you get.

Helpful?
Thank mark f
Powhatan, Virginia
Level Contributor
5 reviews
4 restaurant reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

I went in reading it was a healthy option. When I arrived I noticed it is like Genghis Grill. The service was great. Food was okay, and price was high. For dinner (which looked like a lunch portion) I had shrimp added to my bowl, a Diet Coke, and tip and it was $25.

Helpful?
Thank Jeremiah T
Bloomington, Illinois
2 reviews
1 of 5 stars Reviewed December 29, 2015

They are very rude, not promising the coupons they sent. One of the manager told they are going to charge for everyone even-tough they do not eat.

Helpful?
Thank Venkat R
FTG-Manager, General Manager at Flat Top Grill, responded to this review

I’m sorry to hear you had a bad experience with us. That experience is not up to our standards. I’d like to invite you back for dinner with my compliments to show you how we strive for a 5 star experience for all of our guests. Please call me up so I can make the arrangements. Jenn Riddle-Carrel General Manager... More 

Bloomington, Illinois
Level Contributor
153 reviews
108 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed December 20, 2015

We had not eaten at this location in quite a while, before they changed procedures with the proteins. Our server Grace was very informative, and made sure to ask when the last time we were in, and then proceeded to explain the change in how the restaurant serves the meats and proteins. Throughout the meal she kept my iced tea... More 

Helpful?
Thank CopperAddict
FTG-Manager, Manager at Flat Top Grill, responded to this review

Thank you for your recent review on our restaurant. I’m pleased to hear that you enjoyed your time with us! I would love to see you again soon. Please let me know the next time you plan to visit so I can meet you in person! Sonya L Brock FlatTop Grill Normal 309-454-1300 More 

Springfield, Illinois
Level Contributor
177 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed December 10, 2015

I wrote a review of this restaurant just after the chain had changed their procedures, disallowing patrons from selecting their own meats and proteins from the food bar, stating how disappointed I was. I was lured back by the prospect of having lunch with a very good friend who has severe food restrictions, and finds Flat Top a place she... More 

Helpful?
Thank Melston
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Thank you for your recent review about our restaurant. I am very happy to hear that we have won your business back! I appreciate you sharing your experience online and would love to connect with you. Please email me at bloomingtongm@ftgconcepts.com or let me know the next time you're at our restaurant! Thank you, Jenn Riddle General Manager FlatTop Grill... More 

Crystal Lake, Illinois
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 18, 2015

Flat Top Grill is a chain, and this one stands out for the helpfulness of the wait staff. Eating at a flat top is a great experience, especially if you enjoy stir fry. If you find yourself in Bloomington, be sure to try Flat Top rather that one of the "Mid-price chains".

Helpful?
Thank Judy-Chuck
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello! Thank you for your recent review on my restaurant. I’m pleased to hear that you enjoyed your time with us, and very pleased to hear that the helpfulness of my teammates and wait staff stood out to you. I’d love to see you again soon. Please let me know the next time you plan to visit so I can... More 

Bloomington, Illinois
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 20, 2015

Have been to Flat Top for breakfast, lunch and dinner on various occasions. Every time has been anywhere from really good to outstanding. However, unlike most restaurants, some of the secret is in your own selections. Breakfast has a lot of options to suit just about anyone, from oatmeal (throw some toffee in your oatmeal if you're feeling decadent) to... More 

Helpful?
Thank jrw0805
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello! Thank you for your recent review on our restaurant. I’m pleased to hear that you enjoyed your time with us, and really liked how you love our healthy options! I would love to see you again soon. Please let me know the next time you plan to visit so I can meet you in person! Jenn Riddle-Carrel FlatTop Grill... More 

San Mateo, California
Level Contributor
98 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 13, 2015

Very interesting concept to fill a small bowl with one's choice of healthy vegetables, and/or rice, noodles, quinoa, a sauce, etc. and then have it all grilled with a protein or Tofu. It bothered me that the bowl we were given to fill up was small. I left feeling like there should have been more food, though from a health... More 

Helpful?
Thank LH L
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello! Thank you for your recent review. I appreciate you sharing your experience online and would love to connect with you. Please email me at bloomingtongm@ftgconcepts.com or let me know the next time you're at our restaurant! Jenn Riddle-Carrel FlatTop Grill Normal 309-454-1300 More 

Covell, Illinois, United States
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 28, 2015

This is a family favorite of ours to go to. The tables are a little crowded together but we visit between peak meal hours for a less crowded feel.

Helpful?
Thank Vicki_Breeding
FTG-Manager, General Manager at Flat Top Grill, responded to this review

Hello Vicki, Thank you for your recent review on our restaurant. I'm glad to see that you enjoy to dining with us and I’d love to see you again soon. Please let me know the next time you plan to visit so I can meet you in person! Jenn-Riddle-Carrel General Manager FlatTop Grill Normal 309-454-1300 More 

Elgin, United States
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 17, 2015

Used to love this place - but the quality, the service and the place itself have fallen on hard times. Food selection is limited, and meat is now pre-weighed and brought out to order. Tables are in terrible condition, the service is slower than before, and the staff seems genuinely unhappy. There are other restaurants in the area that offer... More 

Helpful?
Thank KE R
FTG-Manager, General Manager at Flat Top Grill, responded to this review

I’m sorry to hear you had a bad experience with us. That experience is not up to our standards. I’d like to invite you back for dinner on us with my compliments to show you how we strive for a 5 star experience for all of our guests. Please call me up so I can make the arrangements. Jenn Riddle-Carrel... More 

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Restaurant Details

Location and Contact Information

  • Address: 307 S Veterans Pkwy, Ste 500, Normal, Bloomington-Normal, IL 61761-7609
  • Location: United States  >  Illinois (IL)  >  Bloomington-Normal  >  Normal
  • Phone Number: +1 309-454-1300

Price and Cuisine

  • Average Prices: USD 10 - 16
  • Cuisine: Vegetarian, Grill, Healthy, Asian

Restaurant Characteristics

  • Good for: Families with children

Description

Flat Top Grill, the pioneers of the create-your-own meal concept, offers a variety of vegan, vegetarian, allergy-friendly and meat protein options. You can package fresh, hand-picked ingredients to create your own burritos, soups, lettuce wraps, Roti tacos, stuffed sandwiches or traditional bowls. All military veterans and active service members receive 25% off their entire bill always and kids eat free every Monday!
Open Hours
Sunday
9:00 am - 9:00 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 10:30 pm
Saturday
9:00 am - 10:30 pm

Questions & Answers

Questions? Get answers from Flat Top Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?