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Portillo's

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950 E Ogden Ave, Naperville, IL 60563
Website
Today
11:00 am - 10:30 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:30 pm
Fri - Sat 10:30 am - 11:00 pm
Dining options: Lunch, Dinner, Delivery, Late Night
Good for:
Families with children
Large groups
Local cuisine
Dining on a budget

TripAdvisor Reviewer Highlights

Read all 240 reviews
Visitor rating
  • 138
    Excellent
  • 77
    Very good
  • 16
    Average
  • 5
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great Italian Beef!

Anytime that I'm in Illinois I love to have Italian Beef. Portillo's always seems to be convenient and never disappoints. The hot and drippy beef with the soft roll and au jus is to die for. The place is always packed and the service is always good. Even though I always get the Italian Beef... read more

5 of 5 starsReviewed April 7, 2015
Lori W
,
Jupiter, Florida
Good for:
  • Families with children
  • Large groups
  • Local cuisine
  • Dining on a budget
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240 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
2 of 5 stars Reviewed April 9, 2015

First time, I was looking forward to a real Italian beef sandwich. However, they had so many options and possible combinations I found the menu board confusing. And then to add to the pandemonium which was the drive through was the reluctance and time consumption of the staff to label the different sandwiches we were getting, so we could properly... More 

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Jupiter, Florida
Top Contributor
55 reviews 55 reviews
47 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 7, 2015

Anytime that I'm in Illinois I love to have Italian Beef. Portillo's always seems to be convenient and never disappoints. The hot and drippy beef with the soft roll and au jus is to die for. The place is always packed and the service is always good. Even though I always get the Italian Beef, they do have a wide... More 

Was this review helpful? Yes
Plainfield, Illinois
Senior Contributor
35 reviews 35 reviews
14 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 5, 2015

this was the 3rd time eating here. It doesn't natter how good the food is if the service is bad it ruins the whole night! Our appetizer never came and the waitress blamed the kitchen. Our soup and salad came out just before our dinner once again the kitchen received the blame. We were only asked if we needed another... More 

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Moline, Illinois
Contributor
18 reviews 18 reviews
16 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 31, 2015

We've eaten at many of the Portillo's in the Chicago area and this visit didn't disappoint. Quite honestly, the only thing that the two of us (my wife and I) have had are the Italian Beef sandwiches. Very delicious and large servings. The menu is actually very extensive. There are hot dogs: Chicago style, chili dogs; chicken sandwiches, burgers, and... More 

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Northfield
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 30, 2015

Food is good. Nothing exceptional. Sorry! I thought the Chicago Dog at Wrigley Field had better flavor. I realize it is more expensive. I would definitely eat here again, the place is clean, solid menu, reliable quality, great atmosphere. We were in Naperville not far from Benedictine University, sorry I can't tell you the exact address.

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Aurora, Illinois
Top Contributor
110 reviews 110 reviews
72 restaurant reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed March 30, 2015

If a quick bite is in your schedule then head over to Portillo's. Drive thru is very fast and in my experience always an accurate order. I like the big beef, large hamburgers and of course the hot dogs.

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Champaign-Urbana, Illinois
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 25, 2015

I've been to go in to Portillos for years now I tried to visit a new one every time I'm in the Chicago area this is the first time I've been to the Naperville one and we went specifically because it had twenties decor when I went in there it look like it was just a building built in the... More 

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Champaign, Illinois
Senior Contributor
25 reviews 25 reviews
12 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 22, 2015

My husband and I were in Naperville area helping my son and his family move. it was a quick fast food and hit the spot. Would come again for more leisurely lunch.

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Des Moines, Iowa, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 19, 2015

Great family place. The Chilli dogs are great. We also enjoyed the choclate cake and strawberry shortcake.

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Naperville, Illinois
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

At least once a week, I pickup dinner for the family. Portillo's food is really good, and there's a variety of menu items to choose from. The chocolate cake shake is yummy.

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Restaurant Details

Location and Contact Information

  • Address: 950 E Ogden Ave, Naperville, IL 60563
  • Location: United States  >  Illinois (IL)  >  Naperville

Price and Cuisine

  • Average Prices: USD 3 - 15
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Large groups, Local cuisine, Dining on a budget
Open Hours
Sunday
11:00 am - 10:30 pm
Monday
11:00 am - 10:30 pm
Tuesday
11:00 am - 10:30 pm
Wednesday
11:00 am - 10:30 pm
Thursday
11:00 am - 10:30 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?