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Portillo's

Certificate of Excellence
$
Italian, American, Hot Dogs, Sandwiches
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950 E Ogden Ave, Naperville, IL 60563
Website
Today
11:00 am - 10:30 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:30 pm
Fri - Sat 10:30 am - 11:00 pm
Dining options: Lunch, Dinner, Delivery, Late Night

TripAdvisor Reviewer Highlights

Read all 245 reviews
Visitor rating
  • 139
    Excellent
  • 79
    Very good
  • 18
    Average
  • 4
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Best beef, dogs, hamburgers!!

I have moved to different States, and every time I come home to Illinois the first place I want to eat, and miss, the most is Portillos!! The beef, dogs and burgers are awesome. My favorite is the beef with hot peppers, cheese, dipped!! If u don't like a juicy sandwich, then just ask for extra... read more

5 of 5 starsReviewed May 23, 2015
Pez2360
,
Aurora, Illinois
Good for:
  • Local cuisine
  • Large groups
  • Dining on a budget
  • Families with children
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245 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Aurora, Illinois
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2015 NEW

I have moved to different States, and every time I come home to Illinois the first place I want to eat, and miss, the most is Portillos!! The beef, dogs and burgers are awesome. My favorite is the beef with hot peppers, cheese, dipped!! If u don't like a juicy sandwich, then just ask for extra gravy. This place is... More 

Was this review helpful? Yes
Naperville, Illinois
Reviewer
3 reviews 3 reviews
Reviewed May 19, 2015 NEW

Well I can't they're service is always great. The only location I like to get my beef from. The lines are long at times but the staff keeps it moving.

Was this review helpful? Yes
Naperville, Illinois
Reviewer
5 reviews 5 reviews
3 restaurant reviews
3 of 5 stars Reviewed May 19, 2015 NEW

Food is awesome but service is slow and their is a lot of employees goofing off. Drive through takes forever~

Was this review helpful? Yes
Naperville, Illinois
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 19, 2015 NEW

If you haven't gone to Portillo's what are you waiting for? Arguably the best burger in town and the fries are good too. They have a great Chopped Salad. The kids love the hot dog and I have heard their Beefs are delicious. Not sure how they manage the huge drive through lines but service is fast and food is... More 

Was this review helpful? Yes
Chicago, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 18, 2015 NEW

My review relates to Portollo's drive thru. We have given Portillo's three chances to improve their ability to get their drive-thru orders correct. Each time we've returned, same scenario....missing item, wrong size and once we were handed someone else's order, despite the attendant reading it off to us. This is all within the last year. While Portillos is always good... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
10 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2015

I love Portillo's, their hot dogs are awesome, and so is there chocolate cake. These are usually the things I order from here. But I will tell you, they are a bit pricey! You can get just a good food at other places for less price. The atmosphere inside Portillo's is fun and energetic. The inside is decorated with vintage... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
2 of 5 stars Reviewed April 9, 2015

First time, I was looking forward to a real Italian beef sandwich. However, they had so many options and possible combinations I found the menu board confusing. And then to add to the pandemonium which was the drive through was the reluctance and time consumption of the staff to label the different sandwiches we were getting, so we could properly... More 

Was this review helpful? Yes
Jupiter, Florida
Top Contributor
57 reviews 57 reviews
48 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 7, 2015

Anytime that I'm in Illinois I love to have Italian Beef. Portillo's always seems to be convenient and never disappoints. The hot and drippy beef with the soft roll and au jus is to die for. The place is always packed and the service is always good. Even though I always get the Italian Beef, they do have a wide... More 

Was this review helpful? Yes
Plainfield, Illinois
Senior Contributor
36 reviews 36 reviews
15 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 5, 2015

this was the 3rd time eating here. It doesn't natter how good the food is if the service is bad it ruins the whole night! Our appetizer never came and the waitress blamed the kitchen. Our soup and salad came out just before our dinner once again the kitchen received the blame. We were only asked if we needed another... More 

Was this review helpful? Yes
Moline, Illinois
Senior Contributor
22 reviews 22 reviews
19 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2015

We've eaten at many of the Portillo's in the Chicago area and this visit didn't disappoint. Quite honestly, the only thing that the two of us (my wife and I) have had are the Italian Beef sandwiches. Very delicious and large servings. The menu is actually very extensive. There are hot dogs: Chicago style, chili dogs; chicken sandwiches, burgers, and... More 

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 950 E Ogden Ave, Naperville, IL 60563
  • Location: United States  >  Illinois (IL)  >  Naperville

Price and Cuisine

  • Average Prices: USD 3 - 15
  • Cuisine: Italian, American, Hot Dogs, Sandwiches

Restaurant Characteristics

  • Good for: Local cuisine, Large groups, Dining on a budget, Families with children
Open Hours
Sunday
11:00 am - 10:30 pm
Monday
11:00 am - 10:30 pm
Tuesday
11:00 am - 10:30 pm
Wednesday
11:00 am - 10:30 pm
Thursday
11:00 am - 10:30 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?