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136 Conwy Road, Llandudno Junction LL31 9ND , Wales
01492 581432
Today
5:30 am - 11:30 pm
Open now
See all hours
Hours:
Sun - Sat 5:30 am - 11:30 pm
Dining options: Delivery, Late Night

TripAdvisor Reviewer Highlights

Read all 49 reviews
Visitor rating
  • 14
    Excellent
  • 3
    Very good
  • 4
    Average
  • 7
    Poor
  • 21
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Disappointing food, no atmosphere

To start, it's just not good Chinese food. Not really hot enough, not really tasty enough. But hot soggy shredded lettuce, what's that about? Kinda grubby, just not nice. Nearby takeaway has nicer food.

2 of 5 starsReviewed January 1, 2015
suebaker1
,
UK
via mobile
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49 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Greater Manchester, United Kingdom
1 review
1 of 5 stars Reviewed May 3, 2015 NEW

We have given this place so many last chances over the last six months. We overlooked having to wait over an hour to be delivered. We overlooked the fact the lemon chicken had never seen a lemon. We overlooked that there was no duck for our duck in plum sauce. We overlooked the annoyance of the card machine not working... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
6 restaurant reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 30, 2015

When after we placed our order in the empty Resturant the waitress read out a list of everything they didn't have I wanted to leave but other half wanted to stay when we ordered drinks they only had pop warm pop was brought over in small glasses and we waited for our basic meal they then said they had no... More 

Was this review helpful? Yes 1
Conwy, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 6, 2015

Well where do I start? took 2 hours to get here and had to pay 5 for delivery!!! Wen the food finally got here it was awful soggy under cooked chips and chicken balls deep fried starters and dodgy tastings mains. With the smallest portion of fried rice (the only thing remotely appetising) was all a bit embarrassing to be... More 

Was this review helpful? Yes 1
Llandudno, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015

First of all, after ordering a delivery via phone call they stated half an hour to 45 minutes wait. After 40 minutes Jade Garden called me back to say there was no coke 'is Diet coke OK?' yes fine. We then called back after an hour .. they stated it will be 10 minutes and where on their way ..... More 

Was this review helpful? Yes 1
UK
Senior Contributor
33 reviews 33 reviews
19 restaurant reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 1, 2015 via mobile

To start, it's just not good Chinese food. Not really hot enough, not really tasty enough. But hot soggy shredded lettuce, what's that about? Kinda grubby, just not nice. Nearby takeaway has nicer food.

Was this review helpful? Yes 1
Cardiff, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 24, 2014

I can't tap a circle to rate this appalling place. Service was ok very young people. My son dropped his napkin, I reached down to pick it up and the floor was sticky and felt dirty. Another couple left after their starter and so should we. However, in the spirit of Christmas we stayed, cigarette smoke wafted in from the... More 

Was this review helpful? Yes 2
North Wales, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 21, 2014 via mobile

Ordered some food from Jade Garden using Just-Eat, after ordering from the set menu for 2 for a reasonable £12.80 (consisted of a starter, 3 mains, 2 portions of rice and a dessert) I was called about 15 mins later saying that if you want to order from the set menu, you have to pay twice, the lady on the... More 

Was this review helpful? Yes 4
Macclesfield, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 3, 2014

Advertising that its open until 1030pm and then telling customers who phone for food at 1015pm that the shop is shut gives me the firm impression this outfit is playing at being in business.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed November 18, 2014

went to the restaurant tonight with my husband for a meal and it was absolutely delicious. The staff were incredibly inviting and I had a really nice time. I think this new chef will be their turn around.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 14, 2014

Ordered a takeaway, food turned up an hour later, cold. Didn't even have the courtesy to apologise. I won't be returning again.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 136 Conwy Road, Llandudno Junction LL31 9ND , Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  North Wales  >  Conwy County  >  Llandudno Junction
  • Phone Number: 01492 581432

Price and Cuisine

  • Cuisine: Chinese
Open Hours
Sunday
5:30 am - 11:30 pm
Monday
5:30 am - 11:30 pm
Tuesday
5:30 am - 11:30 pm
Wednesday
5:30 am - 11:30 pm
Thursday
5:30 am - 11:30 pm
Friday
5:30 am - 11:30 pm
Saturday
5:30 am - 11:30 pm

Questions & Answers

Questions? Get answers from Jade Garden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?