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Heroes West Sports Grill

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1530 Commerce Ln, Joliet, IL 60431-9231
815-725-1234
Website
Today
11:00 am - 12:00 am
Closed now
See all hours
Hours:
Sun - Wed 11:00 am - 12:00 am
Thu - Sat 11:00 am - 2:00 am
Dining options: Dinner, Lunch
Description: Heroes West Sports Grill - 1530 Commerce Dr., Joliet Illinois 60431...
Heroes West Sports Grill - 1530 Commerce Dr., Joliet Illinois 60431 - Located next to the Ramada - Phone (815) 725-1234
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TripAdvisor Reviewer Highlights

Read all 78 reviews
Visitor rating
  • 30
    Excellent
  • 32
    Very good
  • 13
    Average
  • 1
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Roasted beet and goat cheese salad?

I was shocked with the menu and was delighted with the roasted beet and goat cheese salad while everyone else in our party loved their burgers. It's always a win when we can agree on one place, just watch your meal times or you'll be waiting a while for a table. This establishment is normally... read more

4 of 5 starsReviewed July 22, 2015
Mel D
,
Milltown, Ireland
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78 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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English first
Milltown, Ireland
Level Contributor
36 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

I was shocked with the menu and was delighted with the roasted beet and goat cheese salad while everyone else in our party loved their burgers. It's always a win when we can agree on one place, just watch your meal times or you'll be waiting a while for a table. This establishment is normally packed.

Was this review helpful? Yes
Joe P, Owner at Heroes West Sports Grill, responded to this review

Glad to be shocking (in a good way). Roasted beets and goats cheese is gooood. So are burgers done right. Best wishes, More 

Joliet, Illinois
1 review
5 of 5 stars Reviewed July 17, 2015

Heroes has changed a lot since it's humble beginnings; and those changes have all be positive while they have retained the charm of the original road house feel. If you've been a regular or venturing there for your your first time, you'll not be disappointed - this is a wonderful sports bar that offer an expansive selection and several great... More 

Was this review helpful? Yes
Joe P, Owner at Heroes West Sports Grill, responded to this review

Great to hear you like our new place. We miss the old one (you never forget your firts) It was literally kept together with bubble gum and duct tape. We are, however, proud of our new home which we built from scratch. Hope to see you again, Best Regards, More 

Saint Louis, Missouri
Level Contributor
123 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 12, 2015

I went to Heroes West on recommendation from the clerk at the near-by Hampton Inn. It was \within walking distance and I am glad that I did not venture further. Heroes is an upscale sports bar and grille. There are televisions all around and I was able to follow the Cardinals-Cubs game that was playing that night. I regret that... More 

Was this review helpful? Yes
Joe P, Owner at Heroes West Sports Grill, responded to this review

Jim, Glad we were able to satisfy your need for food, drink and Cardinals. I myself am a jealous Cubs fan, however, several of my employees are Cardinals. Can't say as I root much for the Cardinals, however, we are happy to oblige their fans. Not sure that I would have used the term upscale to describe our sports bar,... More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

We needed Lunch prior to attending a Military Funeral at the Abraham Lincoln National Cemetary in Elwood, IL for our Aunt Clara ... Who was a WWII Veteran & made it to Age 102, so we checked Trip Advisor. HEROES WEST Sports Grill is truly an amazing place. HEROES W. had 37 beers On Tap, an Outstanding Beet Salad with... More 

Was this review helpful? Yes
Joe P, Owner at Heroes West Sports Grill, responded to this review

Jim, First off, I am sorry to hear about your Aunt Clara. We appreciate the efforts of all of those who have served us in the military. I am happy to hear that you were able to enjoy your visit with us. I am also a fan of the beet and goat cheese salad and am an avid craft beer... More 

Moline, Illinois, United States
Level Contributor
18 reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 16, 2015

This place is probably the best and most popular in this area, so they may be a little complacent on service. It was very busy (Fri Night), and we were told the wait was 45 min. There were several empty (non- reserved!) tables that could have been being seated, but the hostesses were not very concerned with making people wait.... More 

Was this review helpful? Yes
Joe P, Owner at Heroes West Sports Grill, responded to this review

Hi Seneca, Thank you for taking the time to share your experience with us. I am glad to hear that when you DID get a table, that you enjoyed your food and your server. I apologize for how you were treated at the Hostess desk. You should have received an explanation from our manager. When we designed the restaurant, we... More 

Plainfield, Illinois
Level Contributor
53 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 29, 2015

We've been here in the past and were not overly impressed. Been a couple years since we were last here, so we thought we'd try it again. We all had burgers, which were all done to our likings. Tasty and juicy, with all the fixings. Appetizer of mushrooms were very good as well. Service was also very good. The only... More 

Was this review helpful? Yes
Joe P, Owner at Heroes West Sports Grill, responded to this review

You are right on the money. We are scheduling a good cleaning of our ducts and ceilings for June. (somehow the ceiling were overlooked the last maintenance cycle). We look forward to seeing you again soon. Best Regards More 

Limmen, The Netherlands
Level Contributor
42 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 27, 2015

If you want to have a decent burger at a crowded sportsbar this is a good place to go. Room was filled with local folks making a lot of noise to overtune the television sets. This is not for quite diners, but we certainly appreciated the beer tasting planks (4 small glasses with random beers). try the standard burger at... More 

Was this review helpful? Yes
Joe P, Owner at Heroes West Sports Grill, responded to this review

I am impressed that you included the diameter of our burgers. A little disappointed you did not include the circumference, and, whats up with using the metric system? Just kidding. So glad that you ejoyed your burgers. Hope to see you again soon. Best Regards, More 

Chicago, Illinois
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 10, 2015

We've gone several times with friends to Heroes. Unfortunately we don't have plans to return because on multiple occasions we've had staff that is inattentive and unaccommodating. You can't make substitutions on menu items, there are no beer samples before you buy a pint, and you have to flag your waitress down to get any attention. No thanks!

Was this review helpful? Yes 1
Joe P, Owner at Heroes West Sports Grill, responded to this review

Hi Page, Thank you for taking the time to provide us with valuable feedback. I am sorry that staff did not live up to yours and ours expectations. In general, we do not have a no substitution policy (although several items do). I am very sorry that staff was not attentive. We will be working on these items. I am... More 

Chicago, Ill
Level Contributor
27 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed April 24, 2015

We love to go for the appetizers! Spuds el grande is a must! And is enough for dinner! No matter what you order the portions will not disappoint!

Was this review helpful? Yes
Joe P, General Manager at Heroes West Sports Grill, responded to this review

Great to hear you enjoyed the spuds el grande, a personal favorite of mine, and that you are happy with our portions. I might recommend that you try our wings, GO HAWKS! More 

Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 12, 2015

A group of families from our team had an impromptu dinner here. There were about 25 of us with about 10 kids. Lots of space and people were very accommodating and friendly. All the food was very good. Someone at our table got the ribs and the serving size was huge. Kids got desert...cheese cake and brownie (something) and that... More 

Was this review helpful? Yes 1
Joe P, Owner at Heroes West Sports Grill, responded to this review

It was our pleasure to host your gathering. What a great group of kids and parents. Please visit us again soon! More 

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Additional Information about Heroes West Sports Grill

Address: 1530 Commerce Ln, Joliet, IL 60431-9231
Phone Number: 815-725-1234
Location: United States  >  Illinois (IL)  >  Joliet
Open Hours:
Sunday 11:00 am - 12:00 am
Monday 11:00 am - 12:00 am
Tuesday 11:00 am - 12:00 am
Wednesday 11:00 am - 12:00 am
Thursday 11:00 am - 2:00 am
Friday 11:00 am - 2:00 am
Saturday 11:00 am - 2:00 am
Cuisine: American

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Restaurant Details

Location and Contact Information

  • Address: 1530 Commerce Ln, Joliet, IL 60431-9231
  • Location: United States  >  Illinois (IL)  >  Joliet
  • Phone Number: 815-725-1234

Price and Cuisine

  • Cuisine: American

Description

Heroes West Sports Grill - 1530 Commerce Dr., Joliet Illinois 60431 - Located next to the Ramada - Phone (815) 725-1234
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 2:00 am
Friday
11:00 am - 2:00 am
Saturday
11:00 am - 2:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Heroes West Sports Grill and other visitors
2 questions
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Bolingbrook, Illinois
3 months ago
Bolingbrook, Illinois
3 months ago

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Questions? Get answers from Heroes West Sports Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?