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Steak 'n Shake

American, Steakhouse, Fast Food, Hamburgers
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6070 Gurnee Mills Cir E, Gurnee, IL 60031
+1 847-855-0520
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Dining options: Late Night, Takeout
Description: Steak ‘n Shake is a classic American brand famous for the Original...
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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TripAdvisor Reviewer Highlights

Read all 27 reviews
Visitor rating
  • 7
    Excellent
  • 9
    Very good
  • 7
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    1.5 of 5 stars
Nothing special.

The restaurant is always crowded due to the outlet mall across the street. The Staff is not always the best for service.

3 of 5 starsReviewed May 11, 2015
alfredDuval
,
Divernon, Illinois
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27 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Divernon, Illinois
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 11, 2015

The restaurant is always crowded due to the outlet mall across the street. The Staff is not always the best for service.

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Chicago
Top Contributor
179 reviews 179 reviews
86 restaurant reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 10, 2015

Not all Steak and Shake restaurants are created equal, but this one is certainly one of the better ones. Despite a very busy lunch hour, the restaurant's cleanliness and efficiency were great. Extremely pleasant waitress, Jasmine, was a pleasure to meet. Food was well-prepared -- hot and fresh. The proximity to the Gurnee Mills outlet mall makes this a convenient... More 

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Abingdon, Maryland
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 1, 2015

I went to heaven when I tasted that milkshake! The steak burger and salt and vinegar fries were pretty good too! The kids enjoyed their milkshakes first and had everyone wanting. The service was excellent and fast. It was a nice family friendly atmosphere and everyone had a wonderful time.

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Flower Mound, Texas
Top Contributor
152 reviews 152 reviews
117 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 18, 2015

right next to my hotel!! Best burger Shake combo in the area! Everything on the menu really rocks check it out!

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New Berlin, Wisconsin
Top Contributor
69 reviews 69 reviews
61 restaurant reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 31, 2014

Located adjacent to Gurnee Mills Shopping Center, this Steak n Shake really cranks food and people through it. We stopped during holiday shopping, right before mall closing time (unbeknownst to us), and we're lucky we got there when we did. We were seated relatively quickly; ten minutes later and we probably would have been in among the people huddled around... More 

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Lombard, Illinois
Top Contributor
635 reviews 635 reviews
302 restaurant reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed December 11, 2014

It's a fast food burger place. I would say the food is on the upper end of fast food. More on par with the newer places in the area like 5 guys and better than McDonalds or Burger King. Also the shakes are really good. More on par with a Dairy Queen as opposed to shake machine shakes. Pretty good... More 

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Lindenhurst, United States
Senior Contributor
25 reviews 25 reviews
16 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 1, 2014

We went on black Friday and though it was reasonably busy, the service was atrocious. The matchstick fries are bland and undesirable and the burgers aren't keeping patrons in the door. I'm glad that we didn't order coffee because we only saw our waitress at the beginning of the meal and at the end with the check.

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Waynesville, Ohio, Usa
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
5 of 5 stars Reviewed November 5, 2014

I always been a fan of Steak & Shake. Good food for the value and we had great service from their friendly staff. Hey it's not 5 star dining but it's a good burger at a fair price.

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Gurnee, Illinois
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 12, 2014

The service was terrible, when we finally got our order it was wrong. The restaurant and bathrooms were so dirty it was disgusting; food, silverware and napkins all over the floor, it looked like the floors hadn't been mopped in a month.

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Woodridge, Illinois
Top Contributor
81 reviews 81 reviews
45 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 6, 2014

We were all pretty hungry after our day at Great America and decided to stop and Steak and Shake. The burgers and fried are good, but the shakes and sundays are even better! Great price! Only downfall is the service is slow. We got our shake when we were just about done with our food! I know they were busy,... More 

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Restaurant Details

Location and Contact Information

  • Address: 6070 Gurnee Mills Cir E, Gurnee, IL 60031
  • Location: United States  >  Illinois (IL)  >  Lake County  >  Gurnee
  • Phone Number: +1 847-855-0520

Price and Cuisine

  • Cuisine: American, Steakhouse, Fast Food, Hamburgers

Description

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?