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26 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Jacksonville, Florida, United States
Top Contributor
69 reviews 69 reviews
50 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 1, 2014

I was stranded here after work so decided to have salad and a few beers. They both were good. I will try the pizza next time. The bar was pretty nice for a pizza joint.

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Omaha, Nebraska
Top Contributor
62 reviews 62 reviews
26 restaurant reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed August 4, 2014

This was our first meal stop in Chicago while on vacation. Now while the food was good, service was also good and the place had a clean and nice appearance it just wasn't what we expected. The craft beer selection was limited and surprisingly they only had 1 local brew available even though there are several local craft breweries. One... More

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UnoChicagoGrill, Public Relations Manager at Uno's, responded to this review

LoveToRoadTrip99, thanks for the review. We're so sorry to hear that your food was not exceptional and the pizza was dry. We highly appreciate your feedback and always look for ways we can improve. Send us an email at Social@Unos.com with these details, including the location you visited, so that we can address the issues with management. We hope that... More

Reading, Pennsylvania
Reviewer
5 reviews 5 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 27, 2014

Uno has the ability to provide a great product, but somehow they lose the quality in something that should be easily repeatable. I have found the staff are to say the least almost annoying by pushing extras and then constantly returning to inquire about the food. The restaurant we visited was not clean and had a greasy feeling to the... More

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UnoChicagoGrill, Public Relations Manager at Uno's, responded to this review

xjfive, thank you for your review. We're so sorry to hear that your experience was not exceptional. Please help us make it better! Send us an email at Social@Unos.com with these details, including the location, so that we can address the issues. Your feedback is important to us and would be greatly appreciated. We hope that you can give us... More

Chicago
Contributor
18 reviews 18 reviews
4 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

Our local Uno's closed a few years ago and we've been craving the cheese & tomato deep dish pizza. We were happy to find one near our hotel and the pizza did not disappoint. The waitress was very friendly, as was the manager who stopped by our table. He even offered to refrigerate our leftovers for us to pick up... More

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UnoChicagoGrill, Public Relations Manager at Uno's, responded to this review

Smoo75, thank you for your review. We're glad to hear that you enjoyed our pizza and service. We appreciate your feedback and hope to see you again soon! More

Chicago, Illinois
Top Contributor
66 reviews 66 reviews
38 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 17, 2014

I know... It's a chain. But that doesn't mean you still can't get excellent food and service. I have been to this place several times and the food is always exactly as it should be. Service is really good unless you try the Curbside Pickup. I have tried that a couple times and had to go in to get my... More

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UnoChicagoGrill, Public Relations Manager at Uno's, responded to this review

Bob E, thank you for the great review. We're glad to hear that you enjoyed our Chicago-style pizza. We appreciate your feedback and hope to see you again soon! More

ILLINOIS
Senior Contributor
40 reviews 40 reviews
27 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 15, 2014

My wife used work here years ago and if you look though the glass windows above the kitchen and the orders are mostly red that means they are late. We have had it mostly red two visits in a row. This time when my individual pizza finally arrived after nearly forty mimutes it was missing two key ingredients mozzarella cheese... More

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UnoChicagoGrill, Public Relations Manager at Uno's, responded to this review

BJRMBA1, thank you for your review. We're so sorry to hear that your individual pizza was missing ingredients and that your service was slower than expected. Please let us help! Send us an email at Social@Unos.com with these details, including the location, so we can further look into this and address the issue. We would greatly appreciate your feedback. More

Gurnee
1 review
2 of 5 stars Reviewed June 14, 2014 via mobile

Overall my experience at this specific location wasn't a pleasant one. I waited for a server, the restaurant was not busy at the time. We ordered our food, we had already been there for what felt like hours. We were the least impressed to say the least.

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UnoChicagoGrill, Public Relations Manager at Uno's, responded to this review

Fergesoun, thank you for your review. We're sorry to hear that your service was slower than expected. Please let us help! Send us an email at Social@Unos.com with these details, along with the location, so that we can address these issues. We would appreciate your feedback and hope that you can give us the chance to make things right! More

1 review
1 of 5 stars Reviewed February 16, 2014 via mobile

My family and I wanted to try a new restaurant so we decided on Uno's. Their were multiple empty tables do we didn't think there would be a problem. We stood and the front behind some gentlemen picking up some pizza. About 4 minutes later someone finally walked to the front and saw us standing there. He didn't say hello... More

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Montrose, Michigan
Reviewer
5 reviews 5 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 29, 2013

We were in town visiting our daughter in the Navy for Thanksgiving Day. They was 7 in our party (only 1 child). They were not busy, only a few tables had people and yet we had to wait a good 10 minutes to be seated. Waited another 10 minutes for the waitress to come and get our drink orders. She... More

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Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2013

We were welcomed in with a greeter whom opened the door into the restaurant. The female hostess "Emily" brought us to our table,very nicely treated by her. Our waitress "Sarah" was patient and kind. The deep dish sausage pizza is Good. The Chicago true taste of that special blend of sausage. The Chicken n Pasta dishes are good. Very open... More

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Additional Information about Uno's

Address: 6593 Grand Ave., Gurnee, IL 60031
Phone Number: 847-856-0000
Location: United States  >  Illinois (IL)  >  Lake County  >  Gurnee
Cuisine: Pizza

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