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Potbelly Sandwich Works

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552 Roosevelt Road, Glen Ellyn, IL 60137
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10:30 am - 9:00 pm
Closed now
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Sun - Thu 10:30 am - 9:00 pm
Fri - Sat 10:30 am - 10:00 pm
Dining options: Lunch, Delivery, Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 17 reviews
Visitor rating
  • 3
  • 7
    Very good
  • 4
  • 2
  • 1
Rating summary
  • Food
    3.5 of 5 stars
    2.5 of 5 stars
  • Value
    3 of 5 stars
    3 of 5 stars
very slow relative to other - friendly and still good.

very slow relative to other - friendly and still good. Went with the standard Weck. Shakes still one of the best in town.

3 of 5 starsReviewed 1 week ago
Matt H
Chicago, Illinois
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17 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Chicago, Illinois
Level Contributor
7 reviews
5 restaurant reviews
3 of 5 stars Reviewed 1 week ago

very slow relative to other - friendly and still good. Went with the standard Weck. Shakes still one of the best in town.

Thank Matt H
glen ellyn, il
Level Contributor
149 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 23, 2015

Don't go if you are in a hurry (unless you do the drive through, which takes precedence over the walk-ins). Other than that, the food is well prepared and freshly made, and the cookies are always good.

Thank marcus81
Maineville, Ohio
Level Contributor
123 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed March 8, 2015

I had the Italian Hogie there.Really good.They have live music on Sat which is a nice touch.Good service.Good location.

Thank Bob W
Gig Harbor, Washington
Level Contributor
309 reviews
211 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed October 1, 2014

Stopped in here to try something new. Jimmy John's type menu with a much more rustic decor. Good prices for a good sandwich. See others have complained about the service, but we were able to get our sandwiches and be sitting down to eat them in less than 5 minutes, Musician playing in the corner. Would stop again. We always... More 

Thank JackfromGigHarbor
Chicago, Illinois
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 8, 2014

So I happened to be in the area on business and wanted something different than the typical mcdonalds or wendys lunch. The first thing that caught me off guard was that it had a drive thru. No matter what time a day, I have the feeling that it would ALWAYS be a long wait time in the drive thru only... More 

Thank sgable
Wheaton, Illinois
Level Contributor
29 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 5, 2014

Potbelly has great sandwiches. I love their spicy pepper mix. I like the fact they offer a "skinny" sandwich.

Thank Amy G
Glen Ellyn, Illinois
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 9, 2013

We love Potbelly, both at Midway Airport and downtown Chicago. Good, fast, reasonably priced sandwiches and salads, but the Glen Ellyn location is slower than a slow sit down restaurant. The drive thru is far worse. Better not have the usual reason for going thru a drive thru. The last three times, at least a few weeks apart each time,... More 

Thank Tom L
Chicago, Illinois
Level Contributor
92 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed April 10, 2013

No manager around as young help were not friendly, not helpful, gave you no reason to return. Very disappointed in the overall feel from what appears to be bored workers.

Thank Mary P
Level Contributor
25 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 24, 2012

A good vegetarian sandwich with a whole wheat option...a rare thing in the Western suburbs. The poor lunchtime musician was ignored by a noisy full house, though.

Thank M P
Lombard, Illinois
Level Contributor
96 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 24, 2012

What can you say its a chain that does a great job on quick hot subs. The shakes are outstanding, try the oreo.

Thank Seancummings

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Restaurant Details

Location and Contact Information

  • Address: 552 Roosevelt Road, Glen Ellyn, IL 60137
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Glen Ellyn
  • Phone Number: 630-469-5820

Price and Cuisine

  • Average Prices: USD 5 - 10
  • Cuisine: Delicatessen

Restaurant Characteristics

  • Good for: Families with children
Open Hours
10:30 am - 9:00 pm
10:30 am - 9:00 pm
10:30 am - 9:00 pm
10:30 am - 9:00 pm
10:30 am - 9:00 pm
10:30 am - 10:00 pm
10:30 am - 10:00 pm

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?