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Potbelly Sandwich Works

$
Delicatessen, Dessert, Ice Cream, Sandwiches
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552 Roosevelt Road, Glen Ellyn, IL 60137
630-469-5820
Today
10:30 am - 9:00 pm
Closed now
See all hours
Hours:
Sun - Thu 10:30 am - 9:00 pm
Fri - Sat 10:30 am - 10:00 pm
Dining options: Takeout, Delivery
Good for:
Families with children
Takeout
Delivery

TripAdvisor Reviewer Highlights

Read all 14 reviews
Visitor rating
  • 3
    Excellent
  • 6
    Very good
  • 2
    Average
  • 2
    Poor
  • 1
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Good sandwich, neat decor

Stopped in here to try something new. Jimmy John's type menu with a much more rustic decor. Good prices for a good sandwich. See others have complained about the service, but we were able to get our sandwiches and be sitting down to eat them in less than 5 minutes, Musician playing in the... read more

4 of 5 starsReviewed October 1, 2014
JackfromGigHarbor
,
Gig Harbor, Washington
Good for:
  • Families with children
  • Takeout
  • Delivery
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14 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Gig Harbor, Washington
Top Contributor
263 reviews 263 reviews
173 restaurant reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 1, 2014

Stopped in here to try something new. Jimmy John's type menu with a much more rustic decor. Good prices for a good sandwich. See others have complained about the service, but we were able to get our sandwiches and be sitting down to eat them in less than 5 minutes, Musician playing in the corner. Would stop again. We always... More 

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2014

So I happened to be in the area on business and wanted something different than the typical mcdonalds or wendys lunch. The first thing that caught me off guard was that it had a drive thru. No matter what time a day, I have the feeling that it would ALWAYS be a long wait time in the drive thru only... More 

Was this review helpful? Yes
Wheaton, Illinois
Senior Contributor
29 reviews 29 reviews
28 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 5, 2014

Potbelly has great sandwiches. I love their spicy pepper mix. I like the fact they offer a "skinny" sandwich.

Was this review helpful? Yes
Glen Ellyn, Illinois
Contributor
11 reviews 11 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2013

We love Potbelly, both at Midway Airport and downtown Chicago. Good, fast, reasonably priced sandwiches and salads, but the Glen Ellyn location is slower than a slow sit down restaurant. The drive thru is far worse. Better not have the usual reason for going thru a drive thru. The last three times, at least a few weeks apart each time,... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
85 reviews 85 reviews
29 restaurant reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed April 10, 2013

No manager around as young help were not friendly, not helpful, gave you no reason to return. Very disappointed in the overall feel from what appears to be bored workers.

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
17 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 25, 2012

A good vegetarian sandwich with a whole wheat option...a rare thing in the Western suburbs. The poor lunchtime musician was ignored by a noisy full house, though.

Was this review helpful? Yes
Lombard, Illinois
Top Contributor
50 reviews 50 reviews
40 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 24, 2012

What can you say its a chain that does a great job on quick hot subs. The shakes are outstanding, try the oreo.

Was this review helpful? Yes
Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
35 restaurant reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 3, 2012

I only came here because my preferred sandwich place, Subway, was farther away. I got a tasteless roast beef sandwich with mayo, tomatoes, lettuce and onion. How do they take so many ingredients and divest it of flavor? The barbecue chips were like poker chips sprayed with a flavoring. The coleslaw was good but the portion is tiny. This place... More 

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Glen Ellyn, Illinois
Contributor
11 reviews 11 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 17, 2012

Twice we went to the drivethru of a place we frequent downtown and at Midway but it might as well have been the slow lane. People who have gone in say it is because no one seems to be working there.

Was this review helpful? Yes
A TripAdvisor reviewer on Facebook
4 of 5 stars Reviewed February 14, 2009

Very nice sandwich shop with live music during lunch hour most days.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 552 Roosevelt Road, Glen Ellyn, IL 60137
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Glen Ellyn
  • Phone Number: 630-469-5820

Price and Cuisine

  • Average Prices: USD 5 - 10
  • Cuisine: Delicatessen, Dessert, Ice Cream, Sandwiches

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:30 am - 9:00 pm
Monday
10:30 am - 9:00 pm
Tuesday
10:30 am - 9:00 pm
Wednesday
10:30 am - 9:00 pm
Thursday
10:30 am - 9:00 pm
Friday
10:30 am - 10:00 pm
Saturday
10:30 am - 10:00 pm

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?