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6565 N Illinois St, Fairview Heights, IL 62208-2001
618-394-3561
Website
Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 21 reviews
Visitor rating
  • 6
    Excellent
  • 7
    Very good
  • 5
    Average
  • 2
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Really Good

Was seated fast (even for it being the day before Valentines Day and busy) and the food was amazing. Loved our waitress! Was a nice romantic dinner.

5 of 5 starsReviewed February 15, 2015
RMB1713
,
Richview, Illinois
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21 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
Richview, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 15, 2015

Was seated fast (even for it being the day before Valentines Day and busy) and the food was amazing. Loved our waitress! Was a nice romantic dinner.

Was this review helpful? Yes
Mount Vernon, Illinois, United States
Senior Contributor
33 reviews 33 reviews
26 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 29, 2014

The food was almost inedible. The chicken was cold and looked as if it had been sitting for quite some time. We were celebrating a family birthday, otherwise we would never choose this chain.

Was this review helpful? Yes
Nieuw-Vennep, The Netherlands
Top Contributor
67 reviews 67 reviews
35 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 22, 2014

The sliced sirloin petite dinner was perfect! The sirloin was melt in your mouth and ten potatoes and broccoli was cooked perfect. Our server Ashley was very attentive to our needs and made sure that we had everything we needed and made sure we knew that the dinners were on the way. The other two dinners we're the Chicken Broccoli... More 

Was this review helpful? Yes
Cahokia, Illinois
Top Contributor
60 reviews 60 reviews
23 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 6, 2014

Took too long to get service and the whole party didn't get their food at once. One had to wait 5-10 minutes for her meal and it was missing items as was my meal. Avoid sauces as that is where they hide the poor quality steaks. Had to beg for refills

Was this review helpful? Yes
Boise, Idaho
Senior Contributor
24 reviews 24 reviews
18 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 28, 2014

Salad bar offerings were fresh but limited Just a salad bar No soup...nobread..no crackers Had to ask for a glass for the beer No mints to leave No need to go again

Was this review helpful? Yes
Senior Contributor
42 reviews 42 reviews
20 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 16, 2014

We decided to give this restaurant a chance on a whim. We had never eaten here before but we were pleasantly surprised. The appearance, the food and the service were all terrific. We were seated quickly, the waitress was attentive and could not have done anymore then she did. The food was fantastic we had absolutely no issues, we will... More 

Was this review helpful? Yes
Illinois
Contributor
20 reviews 20 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 11, 2013 via mobile

We arrived at approximately 5:30 pm on a Sunday evening. We ordered beverages and reviewed the menu. When we were ready to order, the waitress informed us that all dishes containing chicken breast were unavailable so our choices were limited!! Next we requested rolls. We were told they were in the oven and would take 7 minutes. Never arrived. The... More 

Was this review helpful? Yes
Saint Louis, Missouri
Top Contributor
85 reviews 85 reviews
50 restaurant reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 29, 2013

The restaurant is usually kept clean. The food is average. I mean, it's a Ruby Tuesday. It isn't anything spectacular.

Was this review helpful? Yes
Brussels, Belgium
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2013

Bob and I have eaten at this restaurant many times. We enjoy the atmosphere, the service, and the food. The entree is always served on a hot plate which ensures me that whatever I choose on the menu does not come on a plate cold. Since Ruby Tuesdays Restaurant is a national chain restaurant, we enjoy the Ruby's in Columbia,... More 

Was this review helpful? Yes 1
Illinois
Senior Contributor
35 reviews 35 reviews
21 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 13, 2013

Nice atmosphere. My daughter and I were walked all the way around the restaurant to a table in a back corner, past all the empty tables. Our server was nice enough, but I do believe we were forgotten because we were out of sight.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 6565 N Illinois St, Fairview Heights, IL 62208-2001
  • Location: United States  >  Illinois (IL)  >  Fairview Heights
  • Phone Number: 618-394-3561

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Ruby Tuesday staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?