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Potbelly Sandwich Works

#495 of 7,790 Restaurants in Chicago
#542 of 8,552 Places to Eat in Chicago
Certificate of Excellence
$
Neighborhood:
Downtown / The Loop
Sandwiches, Dessert, Delicatessen, Soups
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190 N State Street, Midway Airport Food Court, Chicago, IL
312-683-1234
Website
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Dining options: Lunch, Dinner, Breakfast, Delivery, Takeout

TripAdvisor Reviewer Highlights

Read all 210 reviews
Visitor rating
  • 76
    Excellent
  • 99
    Very good
  • 24
    Average
  • 4
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Good place!

Loved this place for the interiors, food was really good too. I have had the "A Wreck" sandwich, very tasty and well "packed" with lots of things. A bit pricey (but it's in the heart of the city so prices are a bit higher), it was a good stop for a quick bite!

4 of 5 starsReviewed July 2, 2015
Stalflare
,
Florence, Italy
Good for:
  • Families with children
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210 Reviews from our TripAdvisor Community

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Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Florence, Italy
Level Contributor
166 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 2, 2015 NEW

Loved this place for the interiors, food was really good too. I have had the "A Wreck" sandwich, very tasty and well "packed" with lots of things. A bit pricey (but it's in the heart of the city so prices are a bit higher), it was a good stop for a quick bite!

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Mission Viejo, California
Level Contributor
119 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 30, 2015 NEW

We ordered the TLK sandwich- which was hot and crispy- good but not spectacular. The broccoli cheese soup was good and hot. So kind of like a Subway sandwich store- nothing real memorable, but quick eats.

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Clemmons, North Carolina
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 stars Reviewed June 30, 2015 NEW

Took my family here yesterday for their first Potbelly Sandwich after we landed in Chicago. After everyone ate every bit of their lunch, it was unanimous that they wanted to eat here again before our vacation ends!

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Charleston, SC
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 29, 2015 NEW

I lived in Chicago back in the 90s and we LOVED Potbelly! I visited Chicago with my family and looked forward to experiencing again what I had such fond memories of. It was ok. Not bad, not great, just ok. Kind of a letdown.

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Kissimmee, Florida
Level Contributor
167 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 28, 2015

When I first went there I for some reason was thinking pulled pork sandwich. They just started selling them. It is more of a sub restaurant. The food was good. I like the decor and pictures. Service was average and a little slow.

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Owensboro, Kentucky, United States
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 23, 2015

We stopped in for lunch and was really surprised how good it was. It was a little pricey considering you have to order everything ale carte. Definitely would eat at it again if we are ever back in Chicago.

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Waxhaw, North Carolina
Level Contributor
92 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 10, 2015

A bit pricy but really good sandwich and sub. Added avocado for $1 extra. One sandwich works for two of us. Just flew through Chicago - Midway on Southwest again. Great sandwitch.

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Surprise, AZ
Level Contributor
157 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 9, 2015

We all had sandwiches and salads -- all fresh and good-tasting. And we split a chocolate chip cookie :) There are sidewalk tables; there is no table service. It was a good stop for while we explored the city.

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Chicago, Illinois
Level Contributor
11 reviews
7 restaurant reviews
1 of 5 stars Reviewed June 4, 2015

I'm a huge fan of pot belly's but today my experience there was horrible! I had to wait ten minutes for make a order and ten minutes to pay. I was on my break for 30 minutes and I work across the street so by the time I got my order I had 8 minutes to eat! I swear I... More 

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Appleton, Wisconsin
Level Contributor
78 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 20, 2015

Potbelly is a great change from other sandwich joints. The service at this location was great- very friendly and helpful.

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Additional Information about Potbelly Sandwich Works

Address: 190 N State Street, Midway Airport Food Court, Chicago, IL
Phone Number: 312-683-1234
Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
Average Prices: USD 5 - 10
Cuisine: Sandwiches, Dessert, Delicatessen, Soups

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Restaurant Details

Location and Contact Information

  • Address: 190 N State Street, Midway Airport Food Court, Chicago, IL
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighborhood: Downtown / The Loop
  • Phone Number: 312-683-1234

Price and Cuisine

  • Average Prices: USD 5 - 10
  • Cuisine: Sandwiches, Dessert, Delicatessen, Soups

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.