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Potbelly Sandwich Works

#347 of 7,757 Restaurants in Chicago
#380 of 8,513 Places to Eat in Chicago
Certificate of Excellence
$
Neighborhood:
Downtown / The Loop
Sandwiches, Dessert, Delicatessen, Soups
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190 N State Street, Midway Airport Food Court, Chicago, IL
312-683-1234
Website
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Dining options: Dinner, Breakfast, Lunch, Delivery, Takeout

TripAdvisor Reviewer Highlights

Read all 200 reviews
Visitor rating
  • 73
    Excellent
  • 95
    Very good
  • 22
    Average
  • 4
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Nice unique sandwiches

Potbelly is a great change from other sandwich joints. The service at this location was great- very friendly and helpful.

4 of 5 starsReviewed May 20, 2015
Kathryn C
,
Appleton, Wisconsin
Good for:
  • Families with children
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200 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Appleton, Wisconsin
Top Contributor
63 reviews 63 reviews
34 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 20, 2015 NEW

Potbelly is a great change from other sandwich joints. The service at this location was great- very friendly and helpful.

Was this review helpful? Yes
New Castle, Delaware
Top Contributor
132 reviews 132 reviews
90 restaurant reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 11, 2015

While at the Midway Airport outside of Chicago, I stopped at the Potbelly Sandwich Works to eat before boarding my plane. I found the sandwich okay. I never had a Bacon, Egg, Lettuce, and Tomato (BELT) before.

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Plant City
Top Contributor
52 reviews 52 reviews
25 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 6, 2015

Great little sandwich shop that we tried based on a recommendation from one of the locals we talked to. I had the italian and my husband had the wrecker. Spend the extra $1 and add the avocado, it makes the sandwich.

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1 review
1 of 5 stars Reviewed May 2, 2015 via mobile

I had 30 mins to spare before boarding time and I thought that was sufficient time to get my favorite salad. There were only 4 people ahead of me and they took my order while I was at the line. Twenty minutes later, I finally got to the register only to find out I still have to wait some more... More 

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Livingston, United Kingdom
Top Contributor
101 reviews 101 reviews
75 restaurant reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed April 14, 2015

Great wee place for some grub, the choice of sandwiches was excellent, and the cosy atmosphere appreciated. We had the med chicken, and meatball marinara - both superb. Very cheap considering what you get. There are several potbelly sandwich places throughout chicago, and I would recommend getting to one of them whilst in the city!

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Waxhaw, North Carolina
Top Contributor
88 reviews 88 reviews
47 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 6, 2015

A bit pricy but really good sandwich and sub. Added avocado for $1 extra. One sandwich works for two of us.

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Orlando, Florida
Senior Contributor
21 reviews 21 reviews
13 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2015

They have the best made sandwiches and home made hot soups, I get a different one each time I visit and have like each and every one. I also visit them at the airport

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Dearborn, Michigan
Top Contributor
140 reviews 140 reviews
90 restaurant reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed March 26, 2015

Quick sandwiches with fresh ingredients and healthy options available. Almost fast food, but much better ingredients and far more customer choices with a VERY efficient delivery system. Staff was welcoming and competent. Recommend for hurry-up dining.

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Poway, California
Contributor
16 reviews 16 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2015

Love a good sandwich from here. What else can I say its always good, and always have friendly service.

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Freeland, Michigan
Top Contributor
61 reviews 61 reviews
34 restaurant reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 9, 2015

This place has it goin' on. There was a small line in which an employee went through taking orders so that by the time you got to the counter, your order was in and being made. The young man taking orders was awesome, friendly and very customer oriented. Our order was correct and absolutely yummy! I got the Mediterranean with... More 

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Restaurant Details

Location and Contact Information

  • Address: 190 N State Street, Midway Airport Food Court, Chicago, IL
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighborhood: Downtown / The Loop
  • Phone Number: 312-683-1234

Price and Cuisine

  • Average Prices: USD 5 - 10
  • Cuisine: Sandwiches, Dessert, Delicatessen, Soups

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.