We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8,383 Chicago Restaurants

Custom House

500 S. Dearborn St. at the Blake Hotel, Chicago, IL 60605 (The Loop)
312-523-0200
Website
Menu
Improve this listing
Got a photo?
Add it.
Ranked #2,145 of 8,383 Restaurants in Chicago
Price range: $40 - $60
Hours:
Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 11:00 am - 11:00 pm
Cuisines: American, Contemporary
Neighborhood: The Loop
More restaurant details
Restaurant details
Good for: Entertaining clients
Dining options: Dinner, Reservations
Dining style: Fine Dining
Cross street: Congress
Transit: CTA: Blue, Red, Brown & Purple Line Trains
Write a Review

64 reviews from our community

Visitor rating
    21
    24
    14
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
san francisco
Contributor
14 reviews 14 reviews
6 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 16, 2013

This restaurant in the heart of lower downtown Chicago tries very hard to present great dishes. The room seems much more inviting at lunchtime. The large windows on three sides make you feel like sitting in a fishbowl at night. Service was ok, food better than slightly better than average.

Was this review helpful? Yes
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2012

Service and food were fantastic. The appetizer of pasta, butternut squash puree, shaved brussel sprouts, and toasted almonds was out of this world, one of the best things I have ever eaten! The service was also stellar.

Was this review helpful? Yes
Northfield, Minnesota
Senior Contributor
41 reviews 41 reviews
20 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 27, 2012

The atmosphere, food, and service were all wonderful at the Custom House. It was attached to our hotel (Wyndom's Blake) so it was an easy choice. We enjoyed the experience, but hamburgers and fries with a couple of drinks was well over $100 for a couple. The wait staff was exceptionally friendly and the food was prepared perfectly. They didn't... More 

Was this review helpful? Yes
New York City, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2012

Nice seasonal menu and excellent service. Located in Printers' Row, Custom House offers dishes using fresh seasonal ingredients and a fun bar/wine list.

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
66 reviews 66 reviews
37 restaurant reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 18, 2012

This place is expensive, and there are so many cheaper options in Printers Row that this is a special occasion place for us. The drinks are really really good, and the food is amazing. Good place to kick back after work or with a bunch of friends.

Was this review helpful? Yes
San Clemente, California
Senior Contributor
27 reviews 27 reviews
9 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 9, 2012

Custom house is a really good restaurant that has a very modern decor and a nice staff. The food is delicious and served in unique ways. I had the steak one night and you could cut it with a butter knife. Also, the roasted chicken took a little while to cook but was also delicious. This is a great place... More 

Was this review helpful? Yes
Avon, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 15, 2012

On a recent business trip, we enjoyed a fabulous dinner at the Custom House. I have a gluten allergy and it is very difficult to eat out and feel comfortable that the kitchen really understands how serious it is. From the moment we first met our server, she was extremely knowledgable about the menu and exactly what was gluten free.... More 

Was this review helpful? Yes
Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2012

We stayed at the hotel for a few nights on a business trip and amazingly the concierge did not recommend this restaurant. We instead visited the Chicago chop house which for us was vastly overpriced and just OK food. Custom house was our choice for the next evening and the menu was so interesting it was very hard to choose... More 

Was this review helpful? Yes
Saint Charles, Illinois
Senior Contributor
33 reviews 33 reviews
15 restaurant reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 18, 2012

This was a business lunch. The hostess was on a personal call so it took a few minutes to be seated in a nearly empty restaurant. The service was slow. Our server was so quiet we could hardly hear him, he was not familiar with the menu, and was not attentive. The entrees were just okay. The sorbet was definitely... More 

Was this review helpful? Yes
Lincoln, Ne
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2012

I was looking for a light lunch. I found it here. And .delicious. I also stopped here for a breakfast of Red Flannel hash. It was made with sweet potatos and beets. It was great. I highly recommend this restaurant. Clean and great music.

Was this review helpful? Yes

Travelers who viewed Custom House also viewed

 

Been to Custom House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Custom House

Address: 500 S. Dearborn St. at the Blake Hotel, Chicago, IL 60605
Phone Number: 312-523-0200
Location: United States  >  Illinois (IL)  >  Chicago>  > The Loop
Open Hours:
Sunday 11:00 am - 11:00 pm
Monday 6:30 am - 10:00 pm
Tuesday 6:30 am - 10:00 pm
Wednesday 6:30 am - 10:00 pm
Thursday 6:30 am - 10:00 pm
Friday 6:30 am - 10:00 pm
Saturday 11:00 am - 11:00 pm
Average Prices: USD 40 - 60
Cuisine: American, Contemporary

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Custom House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?