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Custom House

500 S. Dearborn St. at the Blake Hotel, Chicago, IL 60605 (The Loop)
312-523-0200
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Ranked #1,728 of 8,264 restaurants in Chicago
Price range: $40 - $60
Cuisines: American, Contemporary
More restaurant details
Restaurant details
Good for: Entertaining clients
Dining options: Dinner, Reservations
Dining style: Fine Dining
Neighborhood: The Loop
Cross street: Congress
Transit: CTA: Blue, Red, Brown & Purple Line Trains
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64 reviews from our community

70% Recommend
    21
    24
    14
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
san francisco
Contributor
14 reviews 14 reviews
6 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 16, 2013

This restaurant in the heart of lower downtown Chicago tries very hard to present great dishes. The room seems much more inviting at lunchtime. The large windows on three sides make you feel like sitting in a fishbowl at night. Service was ok, food better than slightly better than average.

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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2012

Service and food were fantastic. The appetizer of pasta, butternut squash puree, shaved brussel sprouts, and toasted almonds was out of this world, one of the best things I have ever eaten! The service was also stellar.

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Northfield, Minnesota
Senior Contributor
41 reviews 41 reviews
20 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 27, 2012

The atmosphere, food, and service were all wonderful at the Custom House. It was attached to our hotel (Wyndom's Blake) so it was an easy choice. We enjoyed the experience, but hamburgers and fries with a couple of drinks was well over $100 for a couple. The wait staff was exceptionally friendly and the food was prepared perfectly. They didn't... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2012

Nice seasonal menu and excellent service. Located in Printers' Row, Custom House offers dishes using fresh seasonal ingredients and a fun bar/wine list.

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Chicago, Illinois
Top Contributor
57 reviews 57 reviews
32 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 18, 2012

This place is expensive, and there are so many cheaper options in Printers Row that this is a special occasion place for us. The drinks are really really good, and the food is amazing. Good place to kick back after work or with a bunch of friends.

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San Clemente, California
Senior Contributor
25 reviews 25 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 9, 2012

Custom house is a really good restaurant that has a very modern decor and a nice staff. The food is delicious and served in unique ways. I had the steak one night and you could cut it with a butter knife. Also, the roasted chicken took a little while to cook but was also delicious. This is a great place... More

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Avon, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 15, 2012

On a recent business trip, we enjoyed a fabulous dinner at the Custom House. I have a gluten allergy and it is very difficult to eat out and feel comfortable that the kitchen really understands how serious it is. From the moment we first met our server, she was extremely knowledgable about the menu and exactly what was gluten free.... More

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Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 27, 2012

We stayed at the hotel for a few nights on a business trip and amazingly the concierge did not recommend this restaurant. We instead visited the Chicago chop house which for us was vastly overpriced and just OK food. Custom house was our choice for the next evening and the menu was so interesting it was very hard to choose... More

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Saint Charles, Illinois
Senior Contributor
33 reviews 33 reviews
15 restaurant reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 18, 2012

This was a business lunch. The hostess was on a personal call so it took a few minutes to be seated in a nearly empty restaurant. The service was slow. Our server was so quiet we could hardly hear him, he was not familiar with the menu, and was not attentive. The entrees were just okay. The sorbet was definitely... More

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Lincoln, Ne
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2012

I was looking for a light lunch. I found it here. And .delicious. I also stopped here for a breakfast of Red Flannel hash. It was made with sweet potatos and beets. It was great. I highly recommend this restaurant. Clean and great music.

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