We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Phoenix Restaurant

#687 of 8,177 Restaurants in Chicago
Certificate of Excellence
$$$
Neighborhood:
Chinatown
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
2131 S Archer Ave, Ste 1, Chicago, IL 60616-1549
312-328-0848
Improve this listing
Today
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Closed now
See all hours
Hours:
Mon - Fri 9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Sat - Sun 8:00 am - 3:00 pm
Sat 4:30 pm - 10:00 pm
Dining options: Lunch, Breakfast, Dinner, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 126 reviews
Visitor rating
  • 42
    Excellent
  • 51
    Very good
  • 17
    Average
  • 11
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Forgotten

My brother and sister in law took my husband and I to lunch upon my request, We made a reservation and took about 10 minutes to be seated but it was a Sunday so they were very busy. We were greeted and ordered water and tea while we waited came back with it rather quickly. We ordered Cha Siu Bao,... read more

4 of 5 starsReviewed December 6, 2015
Alicia S
,
Erie, Pennsylvania
Add Photo Write a Review

126 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

My friends and I went to this restaurant. We never been to this restaurant and we want to try out. First, we came in and the employee was very friendly and communicated clearly and understanding what to order. I forgot what the employee name and he were very patient with us and what to order. I would thanks to that... More 

Helpful?
Thank Kevin F
Chicago
Level Contributor
92 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 4 weeks ago

For years the Phoenix was a high quality restaurant with excellent dim sum. It is under new management and has been slightly refurbished. The dim sum is acceptable. The main menu and its execution most of all execrable. I have never tasted sloppier or more gooed up walnut shrimp, soggy on the batter, smothered in mayo on a bed of... More 

Helpful?
1 Thank AnnabellaChicago
foodieil
Level Contributor
94 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We had high expectations for this place based on other reviews. If you have never had dim-sum and are simply wanting the dim-sum "cart" experience, then yes, it will do that trick. But, if you have had great dim-sum before, you may not be exactly head over heels in love with The Phoenix. The service, like others have mentioned, was... More 

Helpful?
1 Thank foodieil
Fairfield, Ohio
Level Contributor
33 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

The date of this review is not accurate. It was actually 2012 when I was there and could not select that date thru the site options. The food was fantastic! The most authentic I have had here in the states. The service was excellent as well. I would highly recommend to anyone. I hope your experience is a good as... More 

Helpful?
Thank Moody0319
Level Contributor
74 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed January 4, 2016 via mobile

Went for dim sum on a Saturday morning with family. Took elevator to second floor dinning room ...elevator was dirty and when look out the window it was disgusting ! Paper and dirt !! I should have known better and turned around. Got seated right away and waited and waited for wait staff to take our tea order. In case... More 

Helpful?
Thank Travelprn
Chicago, Illinois
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 20, 2015 via mobile

Beijing duck is probably my favorite food. I have it whenever possible on my travels. It is excellent at Phoenix. I have had it here several times, and it is consistently delicious and well-served. A whole duck arrives at the table, and the server slices off the skin and prepares it with the usual hoisin sauce, cucumber and spring onions... More 

Helpful?
Thank Hanslick2014
Erie, Pennsylvania
Level Contributor
73 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 6, 2015

My brother and sister in law took my husband and I to lunch upon my request, We made a reservation and took about 10 minutes to be seated but it was a Sunday so they were very busy. We were greeted and ordered water and tea while we waited came back with it rather quickly. We ordered Cha Siu Bao,... More 

Helpful?
Thank Alicia S
chicago
Level Contributor
119 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed December 1, 2015 via mobile

Service terrible, inability to describe menu. Did not bring water out. And worst of all they gave us different menus then what they gave chinease people, they diddnt give us specials menu. China town has much better to offer.

Helpful?
Thank aldoggy
Connecticut
Level Contributor
429 reviews
293 restaurant reviews
common_n_restaurant_reviews_1bd8 265 helpful votes
5 of 5 stars Reviewed November 30, 2015 via mobile

You have to go there on Mondays as their special is Peking Duck -2course for only $18.88. Yummy Dumplings excellent. Beef chow fun tender and just right smokey taste Good vegetarian choices I will be back

Helpful?
Thank C H L
Seville, Spain
Level Contributor
66 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 26, 2015

Our first morning in Chicago, and we headed here for brunch. At around 11.30, the place was already almost full ( and by the time we left the queue was down the stairs to the street! A large range of excellent dim-sum!

Helpful?
Thank mabinho

Travelers who viewed The Phoenix Restaurant also viewed

 

Been to The Phoenix Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 2131 S Archer Ave, Ste 1, Chicago, IL 60616-1549
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Chinatown
  • Neighborhood: Chinatown
  • Phone Number: 312-328-0848

Price and Cuisine

  • Average Prices: USD 28
  • Cuisine: Chinese, Asian, Vietnamese

Restaurant Characteristics

  • Good for: Large groups, Families with children
Open Hours
Sunday
8:00 am - 3:00 pm
Monday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Tuesday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Wednesday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Thursday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Friday
9:00 am - 3:00 pm
4:30 pm - 9:30 pm
Saturday
8:00 am - 3:00 pm
4:30 pm - 10:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Phoenix Restaurant and other visitors
2 questions
Ask a question
MIchigan

See all questions (2)

Questions? Get answers from The Phoenix Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Chinatown

Neighborhood Profile
Chinatown
Chinatown may be one of Chicago’s smallest neighborhoods geographically, but it's big on character, colors, sights, sounds, and flavors. In this South Side neighborhood, you’ll find authentic Chinese restaurants dotting the length of Wentworth Avenue. After a meal of dim sum, noodles, duck or other tantalizing food specialties, satiate your visual appetite with dozens of public art sculptures sprinkled throughout the neighborhood ranging from animal structures to pagodas, a tile mosaic, Chinatown Gate, and a Buddhist Temple.