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Ghirardelli Ice Cream & Chocolate Shop

#90 of 8,467 Restaurants in Chicago
Certificate of Excellence
$$
Near North Side
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830 N Michigan Ave, Chicago, IL 60611-2078
312-337-9330
Website
Today
10:00 am - 10:30 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 10:00 am - 10:30 pm
Fri - Sat 10:00 am - 11:30 pm
Good for:
Families with children

TripAdvisor Reviewer Highlights

Read all 216 reviews
Visitor rating
  • 118
    Excellent
  • 71
    Very good
  • 19
    Average
  • 3
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Great Chocolate - Crowded

You can't go wrong with a salted caramel hot cocoa! But be prepared for wall-to-wall people and confusing instructions for where to order (hint: the registers take your order not the ice cream scoopers/baristas)

4 of 5 starsReviewed January 3, 2015
bassclarinetgurl
,
MSU
Good for:
  • Families with children
  • Late Night
  • Dessert
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216 Reviews from our TripAdvisor Community

Date | Rating
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English first
MSU
Senior Contributor
28 reviews 28 reviews
20 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 3, 2015

You can't go wrong with a salted caramel hot cocoa! But be prepared for wall-to-wall people and confusing instructions for where to order (hint: the registers take your order not the ice cream scoopers/baristas)

Was this review helpful? Yes
Arlington, Texas
Top Contributor
104 reviews 104 reviews
73 restaurant reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 31, 2014 via mobile

$20 for two ice creams, fight to get in the door, and pray for a place to sit. There was more caramel and fudge topping than ice cream. If that is your style, you'll love this place. Otherwise, go someplace cheaper.

Was this review helpful? Yes
Augusta
Top Contributor
186 reviews 186 reviews
116 restaurant reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 30, 2014

Went in and had a nice cup of hot cocoa, a chocolate bite, and then some ice cream (cookie sundae). It was good, and not too expensive. They have tons of chocolates for sale (obviously), and I found it funny that the Hershey Store was basically next door. The Cocoa was very sweet and chocolatey, and the sundae pretty good.... More 

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Charleston, South Carolina
Senior Contributor
26 reviews 26 reviews
19 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 29, 2014

You may experience a long line, but it is worth it for the perfect hot chocolate and mocha! It may be a bit pricey for some, but the atmosphere and the drinks are worth the wait and the price.

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
65 reviews 65 reviews
38 restaurant reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed December 29, 2014

Everything here is just Superbbbbbbbbb...A must go place for any Ice Cream lover. Their Hot Chocolate is one of the fav. Their chocolates are world popular and there are so many options to choose from. They also handover free chocolate as you enter the store. Staff is very nice and polite. The sitting area is little small and hence always... More 

Was this review helpful? Yes 2
Brookfield, Wisconsin
Top Contributor
135 reviews 135 reviews
43 restaurant reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 28, 2014

This place is always packed but the service is fast. It may be a tourist trap but it just tastes soooo good. The hot chocolate is amazing. The deserts and chocolate are all great. It is also a store to just buy chocolate too. Did I mention they hand out a free Ghiradelli chocolate square as you walk in. Mmmmmm

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Northwest IN
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2014

We went on a Saturday and the place was extremely busy but the staff had everything organized so we were able to order and get our hot chocolate. The price was very high for hot chocolate but since we were there for a Christmas play why not splurge a little. The drink was very delicious & not extremely sweet. I... More 

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Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 22, 2014

it is a wonderful shop selling the famous ghiradelli chocolates and icecreams had a nice warm cofee. tried the sea salt caramel coffee it was amazing must visit

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North Tustin, CA
Top Contributor
105 reviews 105 reviews
60 restaurant reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 7, 2014

Nice to find a great ice cream shop. Every bit as good as SF location. Great location right off Magnificent Mile.

Was this review helpful? Yes
Edison, New Jersey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2014

Disliked - very crowded on Saturday with tourists and shoppers, and disorganized ordering process. There looked to be multiple lines, so didn't know where to go to place an order. Liked - the menu. You can't go wrong with Ghirardelli. We got the brownie sundae - and it tasted as great as we expected/wanted it to!

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 830 N Michigan Ave, Chicago, IL 60611-2078
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Near North Side
  • Neighborhood: Near North Side
  • Phone Number: 312-337-9330

Price and Cuisine

  • Average Prices: USD 1 - 20
  • Cuisine: Dessert

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
10:00 am - 10:30 pm
Tuesday
10:00 am - 10:30 pm
Wednesday
10:00 am - 10:30 pm
Thursday
10:00 am - 10:30 pm
Friday
10:00 am - 11:30 pm
Saturday
10:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Ghirardelli Ice Cream & Chocolate Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?