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Ghirardelli Ice Cream & Chocolate Shop

#4 of 148 Dessert in Chicago
Certificate of Excellence
$$
Neighborhood:
Magnificent Mile
+ Add cuisine
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830 N Michigan Ave, Chicago, IL 60611-2078
312-337-9330
Website
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Today
10:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 10:00 am - 10:30 pm
Fri - Sat 10:00 am - 11:30 pm
Dining options: Late Night, Seating, Takeout, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 300 reviews
Visitor rating
  • 161
    Excellent
  • 104
    Very good
  • 25
    Average
  • 3
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
go for trial

once you walk in they give you a chocolate for trial go for it and then you can buy by weight minimum half a pound

5 of 5 starsReviewed December 5, 2015
turistadeccs
,
South America
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300 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Chicago area
Level Contributor
75 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
1 of 5 stars Reviewed December 7, 2015 via mobile

We recently visited this establishment to purchase chocolates as gifts. When we entered, a nice young sales associate welcomed us (party of 5), and offered us chocolate samples. As we browsed, someone else entered and the manger spoke in a loud and sharp tone to the associate telling her to greet the new customers. When I went to pay, another... More 

Helpful?
Thank maxkol
South America
Level Contributor
579 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 278 helpful votes
5 of 5 stars Reviewed December 5, 2015

once you walk in they give you a chocolate for trial go for it and then you can buy by weight minimum half a pound

Helpful?
Thank turistadeccs
Liverpool, United Kingdom
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 26, 2015

I know I need to watch my weight, but I ordered 1 scoop small waffle cone of Rocky Road ice cream (my favourite). Well if they call that 1 scoop I would love to see what 2 or more looked like. It was that big I nearly fell off the end of it. Quality ice cream, you could not disagree.... More 

Helpful?
Thank Stepeo60
Chicago, Illinois
Level Contributor
59 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 26, 2015

They have the best shakes and they are made fresh to order. I've heard their hot chocoate is tasty as well. However, it can be quite expensive, but worth it.

Helpful?
Thank KiKi S
Raymond
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 22, 2015

My daughter and I stopped in from the snowy day for a sweet treat. We were able to find a table right away and our sundae came quick. It was wonderful!

Helpful?
Thank Aimee S
Thornhill, Canada
Level Contributor
81 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 9, 2015

Try to hold yourself back the smells are hard to beat and the taste goes with it. On a cold day nothing beats their hot chocolate. They even give chocolate samples when you come in. Very casual little parlour tables.

Helpful?
Thank Lyn L
Hudson, Wisconsin
Level Contributor
263 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed November 3, 2015

Wow! The aroma of chocolate, ice cream and waffle cones will draw you in. The sundae menu is extensive and a dream come true! Had it not been for a meal just before at the Cheesecake Factory, we would have indulged in ice cream. Instead, we grabbed a bag and loaded up on Ghiradelli chocolates! So many flavors to choose... More 

Helpful?
Thank lkhughes
Level Contributor
11 reviews
6 restaurant reviews
5 of 5 stars Reviewed October 31, 2015 via mobile

Nice place! All must go for the chocolate lovers and icecream lovers! Delicioso!! We had a salted caramel hot cocoa. And a banana split. No diet for us today😜

Helpful?
Thank Helen A
Reading, United Kingdom
Level Contributor
434 reviews
234 restaurant reviews
common_n_restaurant_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed October 29, 2015

Popped in for a coffee and a "decadent drinking chocolate". The drinking chocolate is very rich as you would expect but so big, really it needs to be half that amount and ideally served with a glass of water in the European way. That said if you like chocolate a lot it is probably worth doing so enjoy! Very clean,... More 

Helpful?
Thank Wendy119186363
Sedona, Arizona
Level Contributor
54 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 27, 2015

Just off the main stretch of Michigan Avenue near the Water Tower, you will discover Ghirardelli's treat shop. Every time I visit Chicago I sneak over there for a delicious hot chocolate, like no other. There are loads of other treats but on a cool Chicago afternoon, the hot chocolate is a real treat!

Helpful?
Thank travelsedona150

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Restaurant Details

Location and Contact Information

  • Address: 830 N Michigan Ave, Chicago, IL 60611-2078
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighborhood: Magnificent Mile
  • Phone Number: 312-337-9330

Price and Cuisine

  • Average Prices: USD 20

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
10:00 am - 10:30 pm
Tuesday
10:00 am - 10:30 pm
Wednesday
10:00 am - 10:30 pm
Thursday
10:00 am - 10:30 pm
Friday
10:00 am - 11:30 pm
Saturday
10:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Ghirardelli Ice Cream & Chocolate Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.