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Ghirardelli Ice Cream & Chocolate Shop

#101 of 8,489 Restaurants in Chicago
Certificate of Excellence
$$
Neighborhood:
Magnificent Mile
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830 N Michigan Ave, Chicago, IL 60611-2078
312-337-9330
Website
Today
10:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 10:00 am - 10:30 pm
Fri - Sat 10:00 am - 11:30 pm
Dining options: Dessert, Late Night

TripAdvisor Reviewer Highlights

Read all 224 reviews
Visitor rating
  • 123
    Excellent
  • 72
    Very good
  • 21
    Average
  • 3
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Ice cream and chocolate heaven

This is heaven if you are a chocoholic or ice cream lover. There is a shop layout displaying all the great flavours of chocolate the company makes. Our visit was made even better with the offer at the time on our favourite........peppermint bark !!!!!!! Move into the seated area and enjoy a... read more

4 of 5 starsReviewed March 15, 2015
gmk30
,
Cardiff, Wales
Good for:
  • Families with children
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224 Reviews from our TripAdvisor Community

Date | Rating
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English first
Cardiff, Wales
Top Contributor
106 reviews 106 reviews
43 restaurant reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 15, 2015

This is heaven if you are a chocoholic or ice cream lover. There is a shop layout displaying all the great flavours of chocolate the company makes. Our visit was made even better with the offer at the time on our favourite........peppermint bark !!!!!!! Move into the seated area and enjoy a coffee and an ice cream sundae. It doesnt... More 

Was this review helpful? Yes
St. Louis, MO
Senior Contributor
22 reviews 22 reviews
8 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 13, 2015

My daughter wanted to come try a candy bar at Ghirardelli's, but we ended up getting a hot fudge sundae! It was pricey, but worth it. It was so yummy we ate in up in less than a min. She wanted to go back there the next night to get another one, but we ran out of time!

Was this review helpful? Yes 1
Highland, Illinois
Senior Contributor
37 reviews 37 reviews
21 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 9, 2015

I've passed by this shop countless times and this past weekend my husband and I popped in for a mid-day snack. We got a Sunday with peanut butter and chocolate sauce. I think it was called the "gold rush". The ice cream was wonderful and the sauces could not have been more decadent. I also got a latte and it... More 

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
22 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stopped by Ghirardelli's late on night and enjoyed an AWESOME ice cream sunday. We also left with a sack full of chocolates. There is a little cafe to enjoy your sweet treat too, and it's one of the only places open late night!

Was this review helpful? Yes 1
Cheyenne, Wyoming
Contributor
11 reviews 11 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2015

I love this place. Brings back so many memories of Disneyland and California Adventure. I especially like the gold rush with chocolate ice cream.

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Brighton, Michigan
Contributor
13 reviews 13 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

We went late Fri night for ice cream and the place was packed. The original shop in San Francisco is always crowded too. I ordered the same wonderful hot fudge sundae I have always had in Calif. Yes, it is expensive but worth it in my mind.

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MSU
Senior Contributor
28 reviews 28 reviews
20 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 3, 2015

You can't go wrong with a salted caramel hot cocoa! But be prepared for wall-to-wall people and confusing instructions for where to order (hint: the registers take your order not the ice cream scoopers/baristas)

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Arlington, Texas
Top Contributor
104 reviews 104 reviews
73 restaurant reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 31, 2014 via mobile

$20 for two ice creams, fight to get in the door, and pray for a place to sit. There was more caramel and fudge topping than ice cream. If that is your style, you'll love this place. Otherwise, go someplace cheaper.

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Augusta
Top Contributor
196 reviews 196 reviews
122 restaurant reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed December 30, 2014

Went in and had a nice cup of hot cocoa, a chocolate bite, and then some ice cream (cookie sundae). It was good, and not too expensive. They have tons of chocolates for sale (obviously), and I found it funny that the Hershey Store was basically next door. The Cocoa was very sweet and chocolatey, and the sundae pretty good.... More 

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Charleston, South Carolina
Senior Contributor
27 reviews 27 reviews
20 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 29, 2014

You may experience a long line, but it is worth it for the perfect hot chocolate and mocha! It may be a bit pricey for some, but the atmosphere and the drinks are worth the wait and the price.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 830 N Michigan Ave, Chicago, IL 60611-2078
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighborhood: Magnificent Mile
  • Phone Number: 312-337-9330

Price and Cuisine

  • Average Prices: USD 1 - 20
  • Cuisine: Dessert

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
10:00 am - 10:30 pm
Tuesday
10:00 am - 10:30 pm
Wednesday
10:00 am - 10:30 pm
Thursday
10:00 am - 10:30 pm
Friday
10:00 am - 11:30 pm
Saturday
10:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Ghirardelli Ice Cream & Chocolate Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.