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Ghirardelli Ice Cream & Chocolate Shop

#135 of 8,617 Places to Eat in Chicago
Certificate of Excellence
$$
Neighborhood:
Magnificent Mile
+ Add cuisine
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830 N Michigan Ave, Chicago, IL 60611-2078
312-337-9330
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Today
10:00 am - 10:30 pm
Open now
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Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 10:00 am - 10:30 pm
Fri - Sat 10:00 am - 11:30 pm
Dining options: Late Night, Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 252 reviews
Visitor rating
  • 137
    Excellent
  • 82
    Very good
  • 25
    Average
  • 3
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Excellent!!

Decadent and delicious desserts. The bottom floor sells chocolate and the top floor overlooking the Magnificent Mile makes delightful desserts such as the Cookie Bits Sundae which my friend and I enjoyed greatly :)

5 of 5 starsReviewed August 25, 2015
Jennifer A
,
Rochester, Massachusetts
Good for:
  • Families with children
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252 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Rochester, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed August 25, 2015

Decadent and delicious desserts. The bottom floor sells chocolate and the top floor overlooking the Magnificent Mile makes delightful desserts such as the Cookie Bits Sundae which my friend and I enjoyed greatly :)

Was this review helpful? Yes
Henderson, Nevada
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 23, 2015

Looking for a travel gift we dropped into here. Fairly pricey and very busy. Had to try the sundae and we're not disappointed. Even bought the fudge sauce.

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Orlando, Florida
Level Contributor
13 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 19, 2015

I've been to other Guirardelly Ice Cream stores before, but this one was by far the best in service, taste, location, and friendly staff. The ice cream was delicious and creamy. I would go there daily!!!

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Chicago
Level Contributor
92 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed August 17, 2015

We've been to a few different Ghiradelli's over the years. They are crowded, but a well oiled machine. By the time our $10 sundaes arrived, we had a place to sit. The price is ridiculous, but we spend it whenever we are in the mood for TOO MUCH. I wish they had a small sundae at half the price. Too... More 

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Hinsdale, Illinois
Level Contributor
272 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed August 17, 2015

This is a great treat and the portions are large so plan to share, unless you want too much. Maybe I'll try the kids menu next time. My husband and I shared a banana split. It was good, but the container was too small and it was overflowing, the ice cream was too hard and there was very little chocolate... More 

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Sandbach, United Kingdom
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 16, 2015

We wanted a plain ice cream cone or a couple of scoops in a cup. No cups just cones. A single biscuit come with sauce comes upside down in a dish? Surely easy enough to do a cup. Far too much sauce and a messy thing to eat if you take away

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Chicago, Illinois
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 14, 2015

This is a tourist "trap" but what a place to be trapped. It is crowded and the lines are long but you get a taste of chocolate at the door. The ice creams are good but the sundae are spectacular, especially the Hot Fudge! If you can stand the reasonable wait and the challenge of getting a table it is... More 

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Sainte-Therese, Canada
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 28, 2015

After a long day at the beach, we stopped for a sugar rush before walking back to our hotel. The staff was friendly, the place smelled amazing and we shared a cookie sundae that was to die for! pricey, but worth it!

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Illinois, United States
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

We had stopped in NYC for a free sample of Ghirardelli soft serve ice cream on an earlier vacation this year and had been craving it ever since! We were disappointed that there was no soft serve, just hand dipped. My mom got a frozen coffee drink and I could not decide on a sundae. I asked the cashier for... More 

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Orange Beach, Alabama
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2015

Everything on their menu looked delicious! The chocolate shake was fantastic! Highly recommended! Crowded but service was very quick.

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Restaurant Details

Location and Contact Information

  • Address: 830 N Michigan Ave, Chicago, IL 60611-2078
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighborhood: Magnificent Mile
  • Phone Number: 312-337-9330

Price and Cuisine

  • Average Prices: USD 20

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
10:00 am - 10:30 pm
Tuesday
10:00 am - 10:30 pm
Wednesday
10:00 am - 10:30 pm
Thursday
10:00 am - 10:30 pm
Friday
10:00 am - 11:30 pm
Saturday
10:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Ghirardelli Ice Cream & Chocolate Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.