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The Cheesecake Factory

#265 of 7,737 Restaurants in Chicago
#292 of 8,490 Places to Eat in Chicago
Certificate of Excellence
$$$
Neighborhood:
Magnificent Mile
American, International, Dessert, Eclectic
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875 North Michigan Ave, Chicago, IL 60611-1803
(312) 337-1101
Website
Today
11:00 am - 11:30 pm
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:30 pm
Fri 11:00 am - 12:30 am
Sat 10:30 am - 12:30 am
Dining options: Lunch, Dinner, Breakfast, Dessert, Delivery, Late Night, Outdoor Seating, Reservations, Takeout

TripAdvisor Reviewer Highlights

Read all 1,426 reviews
Visitor rating
  • 614
    Excellent
  • 490
    Very good
  • 200
    Average
  • 72
    Poor
  • 50
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Yummy salmon

Seated within 5 min and ordered the miso salmon. Very large serving and quite delicious considering it's only $13. The 2 x pink lemonade cocktails helped put the price of my lunch up though, my bad. Server was friendly.

4 of 5 starsReviewed April 29, 2015
Paul B
Good for:
  • Families with children
  • Large groups
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1,426 Reviews from our TripAdvisor Community

Date | Rating
  • Chinese (Traditional) first
  • English first
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English first
Madison
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 4, 2015 NEW

Very nice bartenders - friendly and helpful! Ordered cheesecake to go, didn't have time to sit down for a entire meal. We also ordered some flatbread (goat cheese and pear) which was delicious!

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Edinburgh, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 4, 2015 NEW

Once again another Cheesecake Factory in a new city and the experience was great again. We had to wait about 10 mins to get a seat but service was great throughout even with it being so busy. The menu is huge and there is certainly something for everyone. Most importantly the food is great and the cheesecake is incredible.

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Lakeville, Indiana
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 2, 2015 NEW

I was in town for s dental conference and my boss took us here for a late dinner. The food was excellent and so was the service! The cheesecake was delicious! I would definitely eat there again if I was in town again!

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Fort Worth, Texas
Senior Contributor
21 reviews 21 reviews
17 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 2, 2015 NEW

Did walk up service today and it took 23 mins to get one piece of cake that required nothing more than boxing and bagging. Workflow efficiency does not exist here. Got my slice after the 6 people who ordered after me got theirs. This was my first time ever in one of these stored, and apparently this slow service is... More 

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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
4 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 1, 2015 NEW

Loved the chicken keema Samosa. Yes, you heard it right. They have proper indian samosa and it taste delicious. Most of items we tried were good. Long queue and waiting time though.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
11 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 29, 2015 NEW

Seated within 5 min and ordered the miso salmon. Very large serving and quite delicious considering it's only $13. The 2 x pink lemonade cocktails helped put the price of my lunch up though, my bad. Server was friendly.

Was this review helpful? Yes
Zurich, Switzerland
Senior Contributor
44 reviews 44 reviews
22 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 29, 2015 NEW

The ambient is awesome and the selection of cheesecakes available is worth several visits. If you can, go with somebody to share and thus try more than one piece...

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Mississauga, Canada
Top Contributor
245 reviews 245 reviews
103 restaurant reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed April 28, 2015

We don't get this franchise in Canada so whenever we visit the US we make sure to get a piece of cake for take out. It never disappoints. We usually eat elsewhere but the times we have eaten in the restaurant the food was decent and large portions forced us to take the cake home anywaysn so we eat at... More 

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Bridgwater, United Kingdom
Contributor
16 reviews 16 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2015 via mobile

I love this place. but I'm so glad we don't have one in England (yet!!!!!!!) the portions are are huge, and that includes the desserts. Orange chicken and white rice yummy, pulled pork with fries, yummy, burgers yummy. Hot fudge sundae, yummy. And the cheesecakes, you get the picture. Not all in the same night mind you. And to make... More 

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Shanghai, China
Top Contributor
55 reviews 55 reviews
22 restaurant reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed April 21, 2015

This was our first visit to this cheesecake Icon, but it started with disappointment as we had to wait 15 minutes to be seated and the restaurant was only 30% full. Once seated it was noticeable that many of the staff, were taking a break and new staff were just arriving. To compound this, the manager was stood at the... More 

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Restaurant Details

Location and Contact Information

  • Address: 875 North Michigan Ave, Chicago, IL 60611-1803
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighborhood: Magnificent Mile
  • Phone Number: (312) 337-1101

Price and Cuisine

  • Average Prices: USD 30
  • Cuisine: American, International, Dessert, Eclectic

Restaurant Characteristics

  • Good for: Families with children, Large groups
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:30 pm
Tuesday
11:00 am - 11:30 pm
Wednesday
11:00 am - 11:30 pm
Thursday
11:00 am - 11:30 pm
Friday
11:00 am - 12:30 am
Saturday
10:30 am - 12:30 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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28 days ago

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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?
 

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.