We called to reserve a table for my wife’s parents, who were in town and celebrating their Anniversary. We supposedly talked to the manager, who assured us that they would receive their best service. Once they arrived, they were seated in a simple booth, when we were reassured that they would be seated next to a window overlooking the scenic...
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This patron has stated the facts and as a manager at Canyon Crest, I would like to respond. I cannot justify why they were not acknowledged by a server after they were seated. Upon seeing them leave, they were offered a complimentary dinner for two if they were inclined to stay. It was understandable how they felt and they declined...
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