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O'Charley's

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4790 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2729
770-222-0822
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Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 26 reviews
Visitor rating
  • 4
    Excellent
  • 10
    Very good
  • 4
    Average
  • 5
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Very good and the rolls are the bomb.

We sit at the bar so our experience of table service doesn't exist. We like sitting at the bar because we can talk with other diners. It's hit or miss as far as receiving your food timely. Bring on the rolls and I can wait. My husband and I come here regularly. The food is consistently good... read more

4 of 5 starsReviewed August 29, 2015
Barefoot29
,
Powder Springs, Ga.
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26 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Powder Springs, Ga.
Level Contributor
40 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 29, 2015 NEW

We sit at the bar so our experience of table service doesn't exist. We like sitting at the bar because we can talk with other diners. It's hit or miss as far as receiving your food timely. Bring on the rolls and I can wait. My husband and I come here regularly. The food is consistently good. The wait time... More 

Was this review helpful? Yes
Powder Springs, Georgia
Level Contributor
192 reviews
180 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 17, 2015

Our fish and chips meal was very delicious on this visit. We substituted baked potatoes for fries. All of our food was very good during our lunch meal at this location. However, our service was terrible as it took over 45 minutes from time of our order to receive our meal. The restaurant was not overcrowded. We complained to one... More 

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Atlanta, Georgia
Level Contributor
48 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 11, 2015

More often than anywhere else in Hiram, O'Charley's is the Restaurant we go to most because we can always get something we like. The food variety is wide enough and the preparation is always done right. My favorite has to be a toss up between the Loaded Potato Soup and the Hot Rolls! The bar drinks are always tasty and... More 

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Douglasville, Georgia
Level Contributor
29 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 3, 2015

What can go wrong will go wrong!!!! I ordered the turkey pot pie and my wife ordered the cube steak with brown gravy on biscuit. The waiter returned and advised they were out of chicken pot pie. I settled on an alternate hamburger. It took about 30 minutes to receive the order and my wife's order was not correct. The... More 

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Level Contributor
47 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 9, 2015

Went late on a Thursday and got seated right away. Something happened and one of the servers had an emergency and had to leave. The rest of the staff rallied, got the table taken care of the server that left had, while still taking care of the remaining customers. Our server was awesome, the food was very good and we... More 

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Powder Springs, Georgia
Level Contributor
192 reviews
180 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 1, 2015

The last two visits to this location has been a great dining experience with delicious food and excellent service. Waitress Sheila G. and Brandi are the best at this location. The food, fish and chips, hamburgers, and chicken strips have been delicious. We would recommend this location and ask for one of these waitress.

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Cartersville, Georgia
Level Contributor
74 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 21, 2015 credit card Amex Card Member Review

Wife had Tuscan chicken & I had the Cajun pasta dish both added the soup & Pie to make it a trio. was cooked perfect! Service was friendly & prompt! You must try their French Silk Chocolate Pie.

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Rockmart, Georgia
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 15, 2015 via mobile

Love O'Charley's just not this one. Consistent bad service and mediocre food. Don't order a full rack of ribs to go. You will get 4, yes only FOUR ribs and not much meat instead of the 12-14 you're supposed to get. To-go & catering service is HORRIBLE & hard to find anyone that knows what's going on. Then they expect... More 

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Powder Springs, Georgia
Level Contributor
192 reviews
180 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 3, 2015

The cod fish dinner was not as good on this visit. One piece didn't have much fish, mostly crust. Service was terrible and it took a long time to receive our food. Rolls were very good.

Was this review helpful? Yes 1
Dallas, Georgia
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 9, 2014

My husband enjoy a night out once a month and we usually choose O'Charley's and it is usually Wednesday also for free pie. We love the value meal choices and we only had one bad experience with their sauces and the manager took care of everything and told thank you for our input. The rest of our meal was just... More 

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Restaurant Details

Location and Contact Information

  • Address: 4790 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2729
  • Location: United States  >  Georgia (GA)  >  Hiram
  • Phone Number: 770-222-0822

Price and Cuisine

  • Average Prices: USD 5 - 20
  • Cuisine: American, Pub

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?