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O'Charley's

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4790 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2729
770-222-0822
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Dining options: Lunch

TripAdvisor Reviewer Highlights

Read all 22 reviews
Visitor rating
  • 3
    Excellent
  • 8
    Very good
  • 4
    Average
  • 4
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average Food!

The cod fish dinner was not as good on this visit. One piece didn't have much fish, mostly crust. Service was terrible and it took a long time to receive our food. Rolls were very good.

3 of 5 starsReviewed February 3, 2015
Hungryman30127
,
Powder Springs, Georgia
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22 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Contributor
37 reviews 37 reviews
29 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 9, 2015

Went late on a Thursday and got seated right away. Something happened and one of the servers had an emergency and had to leave. The rest of the staff rallied, got the table taken care of the server that left had, while still taking care of the remaining customers. Our server was awesome, the food was very good and we... More 

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Powder Springs, Georgia
Top Contributor
141 reviews 141 reviews
131 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 1, 2015

The last two visits to this location has been a great dining experience with delicious food and excellent service. Waitress Sheila G. and Brandi are the best at this location. The food, fish and chips, hamburgers, and chicken strips have been delicious. We would recommend this location and ask for one of these waitress.

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Cartersville, Georgia
Top Contributor
65 reviews 65 reviews
59 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 21, 2015 credit card Amex Card Member Review

Wife had Tuscan chicken & I had the Cajun pasta dish both added the soup & Pie to make it a trio. was cooked perfect! Service was friendly & prompt! You must try their French Silk Chocolate Pie.

Was this review helpful? Yes
Rockmart, Georgia
Contributor
15 reviews 15 reviews
14 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 15, 2015 via mobile

Love O'Charley's just not this one. Consistent bad service and mediocre food. Don't order a full rack of ribs to go. You will get 4, yes only FOUR ribs and not much meat instead of the 12-14 you're supposed to get. To-go & catering service is HORRIBLE & hard to find anyone that knows what's going on. Then they expect... More 

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Powder Springs, Georgia
Top Contributor
141 reviews 141 reviews
131 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 3, 2015

The cod fish dinner was not as good on this visit. One piece didn't have much fish, mostly crust. Service was terrible and it took a long time to receive our food. Rolls were very good.

Was this review helpful? Yes 1
Dallas, Georgia
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 9, 2014

My husband enjoy a night out once a month and we usually choose O'Charley's and it is usually Wednesday also for free pie. We love the value meal choices and we only had one bad experience with their sauces and the manager took care of everything and told thank you for our input. The rest of our meal was just... More 

Was this review helpful? Yes 1
Powder Springs, Georgia
Top Contributor
141 reviews 141 reviews
131 restaurant reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 9, 2014

I had a Bacon, Lettuce and Tomato half Sandwich and the bacon was so undercooked with a lot of fat that it couldn't be eaten. The rolls were hard when first served to us and we had to ask for more. Service was terrible and when we paid our bill, our waitress tried to keep all of our change which... More 

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Top Contributor
100 reviews 100 reviews
81 restaurant reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed April 15, 2014

Service is AWFUL, steaks are tougher than a tax return, and the management couldn't possibly be less interested. Although we've tried time and again to give this place another chance, it's to no avail. I have no idea where the people come from who keep this place going, but the parking lot is always full. I can only assume that... More 

Was this review helpful? Yes 1
Powder Springs, Georgia
Top Contributor
141 reviews 141 reviews
131 restaurant reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 29, 2014

My wife and I visited this location for lunch. She had a chicken tenders which were good. But I had a bowl of their famous potato cheese soup which was not good at all. Very little potatoes were in this soup. I will never order it again.

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1 review
3 of 5 stars Reviewed November 17, 2013

I ate at ocharleys with my husband and daughter. When we arrived we were greeted with a friendly smile and got seated right away. At first our server was very nice and seemed like she was goin to be great. She was very talkative and really seemed like she cared. My husband ordered an alcoholic beverage and did not get... More 

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Restaurant Details

Location and Contact Information

  • Address: 4790 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2729
  • Location: United States  >  Georgia (GA)  >  Hiram
  • Phone Number: 770-222-0822

Price and Cuisine

  • Average Prices: USD 5 - 20
  • Cuisine: American, Pub

Questions & Answers

Questions? Get answers from O'Charley's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?