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Steak 'n Shake

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3370 Buford Drive, Buford, GA 30519
+1 678-804-4331
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Dining options: Late Night, Seating, Takeout, Waitstaff
Good for: Families with children
Description: Steak ‘n Shake is a classic American brand famous for the Original...
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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TripAdvisor Reviewer Highlights

Read all 44 reviews
Visitor rating
  • 14
    Excellent
  • 11
    Very good
  • 7
    Average
  • 4
    Poor
  • 8
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Still struggling with service

I've eaten at this Steak and Shake location many, many times over the years. The food, with a few exceptions (cold fries at times) remains very consistent at a great price point. The problem for the past few years (yes years) is the staff is pretty lazy if given the opportunity (waiting 5-8... read more

3 of 5 starsReviewed 4 weeks ago
StudioCityMark
,
Studio City
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44 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Atlanta, Georgia
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

I should have known better after I saw the B health code rating. Food was under cooked and cold. Not much meat on the burgers. Fries weren't even cooked. Floors were dirty, restaurant in general was dirty. Ice water tastes like chlorine.

Helpful?
Thank Krys2727
Studio City
Level Contributor
182 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've eaten at this Steak and Shake location many, many times over the years. The food, with a few exceptions (cold fries at times) remains very consistent at a great price point. The problem for the past few years (yes years) is the staff is pretty lazy if given the opportunity (waiting 5-8 minutes) to be seated in an otherwise... More 

Helpful?
Thank StudioCityMark
Atlanta, Georgia
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 3, 2015

This place has to be under new management because they've improved tremendously! Our last 2 experiences here have been great. We were here probably about 6 months ago and if I had to review the place then, I would have been disappointed that I couldn't give them less than 1 star. After past terrible experiences we decided to pop in... More 

Helpful?
Thank A G
Sautee, Georgia, United States
Level Contributor
157 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed September 15, 2015

This was the first Steak n' Shake I have ever been in and I was amazed at the low cost and how great the food and the service was. Will definitely be back.

Helpful?
Thank Von K
Atlanta, Georgia
Level Contributor
36 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed August 4, 2015

My husband used to be a die-hard Steak N Shake fan... but the past several times we have been to this establishment has made us switch to Freddy's as the better alternative. This Steak N Shake is always packed, dirty, and smells like a McDonald's playground. The staff always makes you stand and wait a while before someone comes to... More 

Helpful?
Thank Brittney P
Madison, Alabama
Level Contributor
117 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 26, 2015 via mobile

We saw our waitress Victoria two times. When she took our order and deliverer our drinks. There was not a salt and pepper shaker on our table and when our order was delivered I had to request napkins and silverware. I was told they were out of salt and pepper shakers?? He brought packets? How do you run a rescue... More 

Helpful?
Thank SheStampsAlot
Level Contributor
57 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

The food was ok. The prices were good. The bathroom was horrible. The doors wouldn't shut to lock, the paper towel dispenser wasn't working properly, and there was this awful, strange odor. A good cleaning and some air freshener would be great. The restaurant didn't feel clean either. The floors were slippery, and there were stray hairs even after a... More 

Helpful?
Thank Jamie N
Ecuador
Level Contributor
33 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 28, 2015 via mobile

We rolled in around 11pm after traveling from the airport and were delighted to find a "sit-down" restaurant still open (24 hours...woot woot!) The restaurant wasn't too busy and our waiter, Hunter, was very attentive. Our meal was good and pretty inexpensive. We were already eyeing up the breakfast menu for later in our trip (all you can eat pancakes...what,... More 

Helpful?
Thank meliDyr
Sugar Hill, Georgia
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 25, 2015 via mobile

I went for dinner in the last day of school with my daughter. The food was ok, fries were cold. Our waiter was very unresponsive. We wanted to get a milkshake to go after our meal, but after leaving us a check, he never returned. I am here, 2 days later, I have been waiting 19 mins for 2 milkshakes.... More 

Helpful?
Thank SSSkelton
Demorest, Georgia
1 review
1 of 5 stars Reviewed May 11, 2015

I agree with other reviews. This was the worst experience I have ever had at a Steak n Shake. Were not acknowledged or seated for at least 20 minutes even though there were only 4 or 5 tables occupied when we arrived but every other table in the house was dirty. After seated we watched the staff turn away everyone... More 

Helpful?
Thank Rana S

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Restaurant Details

Location and Contact Information

  • Address: 3370 Buford Drive, Buford, GA 30519
  • Location: United States  >  Georgia (GA)  >  Buford
  • Phone Number: +1 678-804-4331

Price and Cuisine

  • Cuisine: American, Steakhouse

Restaurant Characteristics

  • Good for: Families with children

Description

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?