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The Cheesecake Factory

Certificate of Excellence
American, Pizza, International
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701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6030
561-802-3838
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 10:00 pm
Dining options: Breakfast, Dinner, Lunch, Delivery, Reservations, Takeout

TripAdvisor Reviewer Highlights

Read all 525 reviews
Visitor rating
  • 217
    Excellent
  • 190
    Very good
  • 77
    Average
  • 23
    Poor
  • 18
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Long wait good food.

We had about a forty minute wait on a Saturday night at about 8 pm. BUT well worth wait. Waitress was fun and on the ball. Even with place packed our food was fast and served hot. We had a party of seven no complaints on any of the food. We also never felt Rushed to hurry to leave .... read more

4 of 5 starsReviewed July 12, 2015
witkowskiHebronIn
,
Crown Point, Indiana
Good for:
  • Families with children
  • Large groups
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525 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Palm Beach, Florida
3 of 5 stars Reviewed July 27, 2015 NEW

I've been a big cheesecake fan for many years, but seems like this restaurant is slipping a bit on quality.

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Abingdon, Maryland
Level Contributor
190 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
2 of 5 stars Reviewed July 22, 2015

I typically avoid chains when business travel,but after driving up from Miami after an all day audit, I just wanted a quick sit down. Waiting over 10 minutes for a table for one should have been my first clue. After seeing three groups arriving after me get seated before me, I finally asked the young man at the hostess area... More 

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West Palm Beach, Florida
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 17, 2015

After seeing a movie, I was in the mood for lunch and ended up at the Cheesecake Factory. So I ordered my usual, iced tea and lulu salad. James was my server and he was on the ball. My salad came to me within 10 minutes and he was very attentive. I am wondering why the Cheesecake Factory doesn't have... More 

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UK - Northwich
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 16, 2015

Service was poor and the waitress seemed to be uninterested as she was chasing shifts. Food was ok but nothing great. Steak was overly cooked and expensive for what is was Cheese cake obviously was superb Just a shame the service let them down

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West Palm beach
Level Contributor
77 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed July 15, 2015 credit card Amex Card Member Review

We have eaten at our local Cheesecake Factory for over 8 years now, but we won't be back anytime soon. WPB is a foodie paradise, but my wife was in the mood for her favorite place to dine on chicken piccata, so in the dead of off season we walked in. Dependability was the main selling point, but coupled with... More 

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Crown Point, Indiana
Level Contributor
68 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed July 12, 2015

We had about a forty minute wait on a Saturday night at about 8 pm. BUT well worth wait. Waitress was fun and on the ball. Even with place packed our food was fast and served hot. We had a party of seven no complaints on any of the food. We also never felt Rushed to hurry to leave .... More 

Was this review helpful? Yes
Level Contributor
85 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed July 12, 2015 via mobile

Predictable food always decent nothing to write home about. When we walked in got no hello and when asked about table rec'd a implant rude response from hostess. Not a person waiting and place was empty so not sure what they had us waiting for. We finally where seated. Got no bread and had To ask three different people. Then... More 

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West Palm Beach, Florida
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 9, 2015 via mobile

Dining at the Cheesecake Factory is like a vacation to Disney World. The restaurant itself is gorgeous with relaxing ambiance. It is a little pricey, but there is a huge selection. Portions are huge, the food divine and the service is impeccable. You can dine inside, outside or at their beautiful bar. There are meters outside, a parking garage within... More 

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West Palm Beach
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 8, 2015

Very busy but worth the wait great wait staff and excellent. Cheesecake don't leave without trying. Delish

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West Palm Beach, Florida
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 8, 2015

The food at the Cheesecake Factory is always good. I have been to the various restaurants for the past twenty years and I cannot think of a bad meal yet. The menu is fabulous and if your new to this restaurant you will require at least ten minutes to review it. There are choices for any taste and the meals... More 

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Additional Information about The Cheesecake Factory

Address: 701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6030
Phone Number: 561-802-3838
Location: United States  >  Florida (FL)  >  West Palm Beach
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 10:00 pm
Saturday 11:00 am - 10:00 pm
Cuisine: American, Pizza, International

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Restaurant Details

Location and Contact Information

  • Address: 701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6030
  • Location: United States  >  Florida (FL)  >  West Palm Beach
  • Phone Number: 561-802-3838

Price and Cuisine

  • Cuisine: American, Pizza, International

Restaurant Characteristics

  • Good for: Families with children, Large groups
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?