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Primo

#263 of 3,234 Restaurants in Orlando
Certificate of Excellence
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4040 Central Florida Parkway, JW Marriott Orlando Grande Lakes, Orlando, FL 32837 (John Young Parkway)
+1 407-393-4444
Website
This restaurant is at JW Marriott Orlando Grande Lakes
Today
6:00 pm - 10:00 pm
Closed now
See all hours
Hours:
Sun - Sat 6:00 pm - 10:00 pm
Dining options: Dinner, Reservations, Late Night
Description: Primo specializes in Italian cuisine with an emphasis on fresh...
Primo specializes in Italian cuisine with an emphasis on fresh ingredients, an outstanding wine list and exceptional service. The restaurant features on-site organic gardens. Located at the JW Marriott Orlando, Grande Lakes with a captivating view of a tropical paradise and Greg Norman designed golf course, you will enjoy the Primo experience.
read more
Good for:
Casual Elegant
Romance
Large groups
Special occasions
Entertaining clients

TripAdvisor Reviewer Highlights

Read all 216 reviews
Visitor rating
  • 132
    Excellent
  • 42
    Very good
  • 18
    Average
  • 11
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Pricey but good!

We dined there over the weekend, it was great however the wine list was very expensive even for Ritz type venues. The food was excellent however...we enjoyed the squid ink pasta, the salmon, the scallops and the wonderful bread.

4 of 5 starsReviewed March 24, 2015
Cathy W
via mobile
Good for:
  • Casual Elegant
  • Romance
  • Large groups
  • Special occasions
  • Entertaining clients
  • Dinner
  • Reservations
  • Late Night
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216 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Hudson, Ohio
Senior Contributor
33 reviews 33 reviews
26 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 25, 2015 NEW

Fresh and exciting items created a special dinner for us. We chose to have a couple appetizers and half pastas. Everything was well prepared. My only complaint is they use a tablet as a wine list and the first two wines I selected were not available. With automation, selections should not be shown that are not available. We waited 20... More 

Was this review helpful? Yes
Chicopee, Massachusetts
Senior Contributor
28 reviews 28 reviews
9 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 25, 2015 NEW

We could have driven or taken a cab 4 to 5 miles - but we decided to try what was close and we were not disappointed. We both enjoyed a fabulous meal and great service. Enjoy!

Was this review helpful? Yes
Top Contributor
98 reviews 98 reviews
72 restaurant reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 24, 2015 NEW via mobile

We dined there over the weekend, it was great however the wine list was very expensive even for Ritz type venues. The food was excellent however...we enjoyed the squid ink pasta, the salmon, the scallops and the wonderful bread.

Was this review helpful? Yes
Seattle, Washington
Top Contributor
154 reviews 154 reviews
115 restaurant reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed March 20, 2015

This place gets a 2 simply because of location and decor. Other than that I would have to rate it a "0" for service. We had a large party on a weekday evening of a conference. From the moment we stepped in the staff seemed frazzled and not prepared. They ran around lost and the hostess had to come and... More 

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Justin J, General Manager at Primo, responded to this review

I hope this message finds you well, as I am extremely disappointed that this is the type of experience that you had at Primo. We hold our staff to the highest standards when it comes to service, in fact, no one is allowed to take an order except the server. Especially not our hosts stand. So when I read your... More 

Worcester, Massachusetts
Contributor
14 reviews 14 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 18, 2015

Primo is a refreshing change from many of the pedestrian restaurants in Orlando. The presentation of the delightful entrees is also exceptional. I had salmon and my husband had scallops. We're from Maine so we're used to good seafood and this was certainly good, not our top seafood meal ever. The prices are a little too high for what you... More 

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Fort Lauderdale, Florida
Top Contributor
72 reviews 72 reviews
51 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 15, 2015

Normally I am dubious eating at a hotel restaurant that tries to sell itself as a proper eatery but I was really impressed. I used this app and the near me now option and read the reviews and decided to take my wife there to celebrate her losing her voice ( I was celebrating - she wasn't :-) The octopus... More 

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Justin J, General Manager at Primo, responded to this review

Thank you so much for your kind words. We don't like to think of ourselves as a "Hotel" restaurant, so it is always great to hear feedback like yours. We hope to see you soon. Kind regards, Justin Jaret Primo Restaurant Manager More 

Orlando, Florida
Top Contributor
81 reviews 81 reviews
31 restaurant reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 12, 2015

I thought the food was delicious with depth of flavor. It was the atmosphere that could be better. The restaurant seems to have just fit in the space, so they did it. It is a disconnected pathway of tables. There isn't a vibe or something to rally around. The service was good. Lackluster is how I see the restaurant as... More 

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Orlando, Florida, United States
Top Contributor
59 reviews 59 reviews
47 restaurant reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 10, 2015

Primo by Chef Melissa Kelly features Italian flavors using ingredients cultivated from the resort's on-site Organic Garden. The "home-grown" Primo concept pioneered farm-to-fork dining in Orlando upon opening in 2003. The robust flavors that guests will experience are produced through classical cooking and preparation methods with strong inspiration from cuisines off the coastal regions of Italy, France and Spain. Primo... More 

Was this review helpful? Yes
Corbin
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 8, 2015

Had a 9:30 reservation. Sat on time got water then nothing. Tried to make eye contact with wait staff that was too busy to notice us. Ignored for 25 min, got up and left.

Was this review helpful? Yes
Justin J, General Manager at Primo, responded to this review

I am terribly sorry to hear about your experience in Primo. We pride ourselves in above and beyond service as well as food quality. I would love to find out more about your experience so I can pin point what happened and work to prevent it from happening again. You can reach me through email at Justin.Jaret@Marriott.com My sincerest apologies,... More 

New Canaan
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 3, 2015

Great food Great service Would definitely return Enjoyed the organic choices on menu Along with the elegant Mediterranean options

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 4040 Central Florida Parkway, JW Marriott Orlando Grande Lakes, Orlando, FL 32837
    (John Young Parkway)
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Orlando
  • Phone Number: +1 407-393-4444

Price and Cuisine

  • Average Prices: USD 25 - 48
  • Cuisine: Italian, Mediterranean

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Romance, Large groups, Special occasions, Entertaining clients

Description

Primo specializes in Italian cuisine with an emphasis on fresh ingredients, an outstanding wine list and exceptional service. The restaurant features on-site organic gardens. Located at the JW Marriott Orlando, Grande Lakes with a captivating view of a tropical paradise and Greg Norman designed golf course, you will enjoy the Primo experience.
Open Hours
Sunday
6:00 pm - 10:00 pm
Monday
6:00 pm - 10:00 pm
Tuesday
6:00 pm - 10:00 pm
Wednesday
6:00 pm - 10:00 pm
Thursday
6:00 pm - 10:00 pm
Friday
6:00 pm - 10:00 pm
Saturday
6:00 pm - 10:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Primo and other visitors
1 question
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Questions? Get answers from Primo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?