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The Palm

5800 Universal Blvd, Orlando, FL 32819 (Florida Center)
(407) 503-7256
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Ranked #135 of 3,100 restaurants in Orlando
Certificate of Excellence 2014
Price range: $16 - $80
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Romance, Bar scene, Large groups, Doing business, Special occasions, Entertaining clients
Dining options: Dinner, Reservations, Late Night
Dining style: Casual Elegant
Neighborhood: Florida Center
Cross street: Major
Description: Orlando Palm Restaurant is located in the cities hottest hotel, The Hard Rock Hotel at Universal Studios and has truly become the place to "see and be seen." for over 80 years, Palm Restaurant has been famous for USDA prime aged steaks, Jumbo Nova Scotia Lobster, Italian entrees, fresh premium seafood, generous portions, outstanding service, and an atmosphere like nowhere else. You Belong at Palm Restaurant...The Classic American Steak House. It's your favorite table, your favorite drink and the best of everything. Experience the ongoing celebration of timeless tradition, lively spirits and legendary taste. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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254 reviews from our community

82% Recommend
Rating summary
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 22, 2014 NEW

Took a break from Universal to have a birthday dinner for my husband. Totally disappointed. First time at a Palm but have always wanted to try one. Both steaks overcooked, mine enough to send it back. Didn't get much apology- expect to be treated like the customer is right either way at a place like this. Did not like the... More

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Senior Reviewer
7 reviews 7 reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 22, 2014 NEW

My husband and I needed a little splurge/escape from the mania of the parks so we chose The Palm not knowing what to expect. We had drinks at the bar first where the staff was fun and gave us excellent service and drinks. Then we were brought to the dining room and served by Stacye. She made great recommendations, most... More

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East Hagbourne, United Kingdom
Senior Contributor
48 reviews 48 reviews
26 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 13, 2014

We visited this restaurant on our first night after a day of terrible airplane food! Having been to a Palm before in Denver we knew what to expect and were not disappointed. the 16oz bone in fillet was great.

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Top Contributor
63 reviews 63 reviews
42 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 7, 2014

I'm going to tell you now it's going to cost you a pretty penny regardless. the food was outstanding. Our server Gabe was great and knowledgeable with recommendations. Got the lobster special with filet and split it between the two of us. Can't beat it. Has a nice bar when you come in but take the time to sit and... More

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Mansfield, Ohio
Senior Contributor
23 reviews 23 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 30, 2014

The food was incredible, but the experience was ruined by the slow inattentive service. I have had better service at McDonalds. We finished a basket of bread before the server ever took our order. He passed our table to go talk to people at another table that he wasn't even waiting on. A table next to us got tired of... More

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Muncie, Indiana
Senior Contributor
46 reviews 46 reviews
29 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 23, 2014

Had an early dinner, knowing this is a high end restaurant in the Hard Rock Hotel. Service was fast, friendly & efficient. Alex made us feel welcome and kept an attentive eye on us all evening. Three of us split 2 entrees, 1 veggie, 2 desserts. With adult bevs, was $300+. Filet was perfectly prepared, although they did mix up... More

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Fairbanks, Alaska
4 reviews 4 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 22, 2014

My favorite restraunts at Universal. Attached to the Hard Rock Hotel allows easy access after a relaxing day at the pool or a place to unwind after an event filled day at the parks. A lil pricey but worth it in the long run!!

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Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

This was the second time we were here. The 4 lb lobster dinner for two was awesome. Sweet and tender. Great service just make sure you request tap water since bottled water was $9.00 each and we had three for four people. That was a rip off.

Was this review helpful? Yes
11 reviews 11 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

This place is amazing! Best steak I have ever eaten! Service was great, food was lovely. It's a little pricey but you are paying for quality and this definitely has that! Will be eating here when we go back to Orlando next year.

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Senior Contributor
37 reviews 37 reviews
22 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 6, 2014

My family and I stopped in for a quick bite to eat after a day in the park. We were seated very quickly. And our server Michael S. Could not have been more helpful. Out of all our visits to the palm this one I will say raise the standards for us. Michael and the whole waitstaff could not have... More

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