Great food and wonderful entertainment. We had to wait for a table so enjoyed shopping for t-shirts to pass the time.
We have been to several of this chain or restaurant in other cities. This is the first time we have had this poor of food quality. We ordered the fish tacos, fried chicken and nachos. The fish tacos we sent back right away. They should have never come out of the kitchen. They had that very strong odor of spoiled... More
Nadine H - We are very sorry this is the experience you had on this visit. Quality is one of our top priorities and we apologize. The food issues you describe here do not meet our high standards and will seriously be addressed. We hope you give us another chance in the future to earn back your trust. Margaritaville Management... More
As a huge Jimmy Buffett fan, I usually visit his restaurants when I am in the area. Today was no exception. We arrived about 11:30 A on a Saturday and were seated right away. Our server was fairly attentive, but was slow to refill the drinks. I had to send back my burger as it was overcooked. The other issue... More
dldavis88 - Thank you for all of your visits. We truly appreciate your feedback and will share your comments about our service and kids menu with the team. We do hope you give us another try in the future and apologize for missing the mark on your last visit. Margaritaville Management Team More
Gypsies in the Orlando Palace. Five fins up for the obligatory Cheeseburger in Paradise! Absolutely delicious, always a wonderful vibe, always feels like home no matter how far away from home we may roam. Be it Montego Bay, Negril, Jamaica, Cozumel, Grand Turk, Grand Cayman or the Mother Land in Key West it always feels like we've come home when... More
Steveo978 - Thank you, thank you, thank you! We are smiling from ear to ear knowing that when you're in Margaritaville, you feel at home. We hope to see you again soon, friend! Fins Up! Margaritaville Management Team More
I choose this restaurant just about every time I visit Universal. The food is always hot and service is great. And the atmosphere is wonderful. Feels like you are in a restaurant on an island somewhere in the Bahamas!!!
DebbieESmith - We are thrilled our food, service and island atmosphere keep you coming back again and again! Thank you for all your visits! Margaritaville Management Team More
My family had another great time at Margaritaville. Food was good. Great drinks. Very kid friendly. My kids loves seeing the volcano erupt.
Luv2trvlways - We absolutely love to hear you and your family had another great visit! We hope to see you all back for more fun and memories soon. Margaritaville Management Team More
The experience was horrible. I went to Universal Studios and Island of adventure for my birthday week and also stayed on the property. I had an amazing time till I stopped here at The Lone Palm tiki bar at Margaritaville Cafe . I was waiting for a long time. The bartender over looked me multiple times and served other guest.... More
Christopher S - It is very upsetting to hear about the visit you describe here. Our sincere apologies. Customer service and attending to our guests is one of our top priorities, so your comments will be seriously addressed. Margaritaville Management Team More
Last night of vacation and decided to head to Margaritaville on CityWalk. Had a great burger (Cheeseburger in Paradise), great margarita, and our server, Jeremy, was just phenomenal. Had a great time, will be back next time we're in Orlando!
ooChoCho - Thank you for closing out your vacation in Margaritaville! We are happy you enjoyed two of our classics - a margarita and a Cheeseburger in Paradise. We can't wait to have you back the next time you're in Orlando! Margaritaville Management Team More
I'm not sure what the other reviewers experienced recently, but our visit was a good one. This is a popular place and the wait for inside was long. We were offered a high top table at the bar for immediate seating and glad we accepted. Our waiter was attentive, the drinks were great, the food was good, and the live... More
Thank you, NWJohnJames! We are so happy we ended your day on a good note - complete with great food, drinks, atmosphere and live music. We hope to see back with us in paradise soon! Margaritaville Management Team More
Couldn't order a mixed drink because my license was stolen so I had a temporary government issued id and they wouldn't accept it. Why would an airport allow this id but not a restaurant? The kids ordered root beer and got Pepsi. Just simple dumb nonsense that should just be simple tasks.
brittanymc87 - We are very sorry this is the overall impression you had of your visit. We never want our guests to leave feeling this way. The experience you had with our service does not meet our high standards and your comments will be shared with our team. Margaritaville Management Team More
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