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Cheesecake Factory

#120 of 752 Restaurants in Naples
Certificate of Excellence
$$$$
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Get directions
2090 Tamiami Trail North, Naples, FL
239-435-1580
Website
Today
11:00 am - 12:30 am
Open now
See all hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
Dining options: Breakfast, Dessert, Lunch, Dinner, Delivery, Late Night, Reservations, Takeout

TripAdvisor Reviewer Highlights

Read all 398 reviews
Visitor rating
  • 165
    Excellent
  • 151
    Very good
  • 48
    Average
  • 22
    Poor
  • 12
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
great variety, great food

i asked the waitress what her favorite dish was and without hesitattion she said the chicken madeira. i ordered it and if she ever asked me what i thought i would have told her i hated it. it was a great combo w/the chicken, cheese and asparagus but the sauce was disgusting. otherwise... read more

4 of 5 starsReviewed June 18, 2012
Kelly J
,
Cape Coral, Florida
Good for:
  • Special occasions
  • Large groups
  • Families with children
  • Doing business
  • Entertaining clients
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398 Reviews from our TripAdvisor Community

Date | Rating
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  • English first
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English first
Kings Langley, United Kingdom
Senior Contributor
41 reviews 41 reviews
17 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 18, 2012

Perhaps we caught the CF on an off night as the food and service was not up to CF's normal standard. However, it was busy as normal on the night of our visit

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Cape Coral, Florida
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 18, 2012

i asked the waitress what her favorite dish was and without hesitattion she said the chicken madeira. i ordered it and if she ever asked me what i thought i would have told her i hated it. it was a great combo w/the chicken, cheese and asparagus but the sauce was disgusting. otherwise, appetizers where delicious as usual and cheesecake... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed June 16, 2012

First, we waited 20 minutes when there was no line & half the restaurant was empty. After attitude from the less than professional manager we learned they were "trying to find the right staff to serve us.". In short, nothing made sense & no one gave a damn. After the waitress dropped & shattered a glass in front of us... More 

Was this review helpful? Yes
Naples, Florida
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 14, 2012

It's the same everywhere but it's reliably good. and who doesn't like cheesecake?

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UK
Top Contributor
79 reviews 79 reviews
33 restaurant reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed May 22, 2012

By and large I like the Cheesecake Factory but this branch was definitely below par. The hostess acted as though we were putting her out by wanting to order a meal, the waitresses didn't seem to know who was supposed to be 'our' server for the meal and the one we ended up with was surly and looked as though... More 

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York, United Kingdom
Top Contributor
55 reviews 55 reviews
15 restaurant reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed May 22, 2012

Much to the kids excitement we entered & they discovered at least 50 different types of cheesecake! The service was quick & friendly, the poritions ample, so much so that only 3 of us could manage a portion of cheesecake! Didn't even know at the time it was part of a big chain in America as you didn't get the... More 

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Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2012

We always go to Cheesecake every time we go to SW Fla. We really enjoy having Don as our waiter. He made some good suggestions and made our evening very lively. We are not restaurant chain snobs so....it was cool for us.

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Essex
Top Contributor
55 reviews 55 reviews
39 restaurant reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 16, 2012

We came here for lunch so only had a 5 min wait for a table. We both had the bbq burger which was absolutely delicious, the best I have tasted in a long time. On this occasion I didnt have a cheesecake but had the tirimasu which was equally as good. Service was good. Didnt think value wise it was... More 

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Minneapolis, Minnesota
Top Contributor
51 reviews 51 reviews
33 restaurant reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 11, 2012

A typical chain restaurant located next to Coastland Mall. Good cheesecake though.

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Scotland, UK
Top Contributor
134 reviews 134 reviews
70 restaurant reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed May 3, 2012

We visited this restaurant twice during our stay in the area. Both times we went before 7 so this meant we were seated quickly. We sat outside on both visits. Servers were not fantastic but not bad either. We had eaten at this chain a number of times so were not daunted by the extensive menu choices. The crab cakes... More 

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Restaurant Details

Location and Contact Information

  • Address: 2090 Tamiami Trail North, Naples, FL
  • Location: United States  >  Florida (FL)  >  Southwest Gulf Coast  >  Naples
  • Phone Number: 239-435-1580

Price and Cuisine

  • Average Prices: USD 25 - 100
  • Cuisine: American

Restaurant Characteristics

  • Good for: Special occasions, Large groups, Families with children, Doing business, Entertaining clients
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?