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Chili's Grill & Bar

Park Shore
Mexican, American, Southwestern, Barbecue
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951 Collier Blvd, Naples, FL 34114
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11:00 am - 12:00 am
Open now
See all hours
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Dinner, Lunch, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 69 reviews
Visitor rating
  • 12
  • 20
    Very good
  • 12
  • 9
  • 16
Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    3 of 5 stars
Takeout trauma

Stopped for a quick meal on the way home, ended in disappointment. Ten to fifteen minutes wait turned to thirty. Server was polite and attentive but could not cook the food. Only five minutes from home to finfd the food cold and the peppers and onions in the fajitas were only parttialy cooked.

3 of 5 starsReviewed December 10, 2015
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69 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Level Contributor
166 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stopped here because our first choice was too crowded. I was curious as to why it was so empty at 5:30. The waitress Kristen said it was a bit early. I then read the reviews, boy, not good at all. We were skeptical but we worried for nothing, we were immediately seated, our waitress Kristen greeted up immediately. She was... More 

Thank Deedubu67
Portland, Oregon
Level Contributor
267 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed 1 week ago

We planned to meet friends traveling north and this Chili's is in a great location right off the freeway. There were six of us meeting for lunch. We've all eaten at a Chili's someplace so were a little familiar with the food. Between us we ordered a variety of different items off the menu from hamburgers to sandwiches to appetizers.... More 

Thank Willy W
Chicago, Illinois
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

On our way to Marco Island with friends, just as we got off I-75, kids spotted the Chili's sign and wanted to take a late lunch. We all like Chili's so decided on the stopover. It was just after 2:30PM and first surprise was a 20 min wait. We looked around and counted at-least 8 empty tables/booths and the kids... More 

1 Thank Ak M
Nags Head, North Carolina
Level Contributor
75 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The server was OK but could not answer questions about the menu items. We ordered an onion appetizer and when it arrived he gave us two dirty plates. They were greasy and had food stuck on them. My replacement was the same way. My third plate was ok. I unwrapped the silverware and my knife and fork had food stuck... More 

Thank Robert B
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I still thinking about how and was the service. First we never got chips and salsa. Second a couple of us ordered burgers, but the server brought it without fries. Stay away.

Thank Naples C
Industry, Texas
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 5, 2016 via mobile

We rarely go to Chili's bc the choice of wine is terrible. All they need to offer is KJ & I will be satisfied. The waiter here was quite new and it showed. Even so, we liked him bc he tried so hard and was a sweet guy. It's not his fault his training was inadequate. I ordered a margarita... More 

Thank GroundhogGirl0110
Level Contributor
34 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 10, 2015

Stopped for a quick meal on the way home, ended in disappointment. Ten to fifteen minutes wait turned to thirty. Server was polite and attentive but could not cook the food. Only five minutes from home to finfd the food cold and the peppers and onions in the fajitas were only parttialy cooked.

Thank ruaned
Dennis, Massachusetts
Level Contributor
120 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed November 24, 2015

We arrived earlier from up North and have stopped in at this Chilli's before. I was reading some of the recent reviews and was amazed at the negativity. Not saying it wasn't deserved, but we did not experience anything like some of the reviews. The place was immaculate and the service was absolutely terrific. I had the new prime rib... More 

Thank Charles M
Venice, Florida
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 11, 2015

We were visiting from out of town and this was one of the few options for dinner near our hotel. We went on a Friday night and expected it to be busy, but the service and food was just very bad. The waitress was over worked as it was understaffed. The floors were filthy. The food was mediocre at best.... More 

Thank Matthew D
Naples, Florida
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 1, 2015

So many things that were just unacceptable and just awful. I don't even know where to begin. This is gonna be a long one. Last night(Oct 31st), my husband, another couple, their child, and myself, came in for dinner. We sat at about 8:30pm. About 10 minutes pass and our server finally tells us she will be with us in... More 

Thank amandadawn11

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Restaurant Details

Location and Contact Information

  • Address: 951 Collier Blvd, Naples, FL 34114
  • Location: United States  >  Florida (FL)  >  Southwest Gulf Coast  >  Naples>  > Park Shore
  • Neighborhood: Park Shore

Price and Cuisine

  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Families with children, Large groups, Bar scene
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?