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Pollo Tropical

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4211 NW 36th St, Miami Springs, FL 33166
305-884-2268
Website
Today
10:30 am - 12:00 am
Open now
See all hours
Hours:
Sun - Sat 10:30 am - 12:00 am
Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 82 reviews
Visitor rating
  • 25
    Excellent
  • 40
    Very good
  • 15
    Average
  • 0
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3 of 5 stars
Good fast food.

Good cheap fast food. It is a chain in Florida and I thought it was a nice piece of chicken. The sides are a bit to be desired, but the meats are good.

4 of 5 starsReviewed May 24, 2015
Marpesia26
,
VA
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82 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Snow Camp Nc
Senior Contributor
40 reviews 40 reviews
11 restaurant reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 23, 2015

Have been to Pollo Tropical before and came again, not as good. The ribs were tough. Chicken was so so. Tables had not been cleaned and this was not even the lunch rush.

Was this review helpful? Yes
Chesapeake, Maryland
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2015

place needs a clean up but being able to see the grill and then actually tasting the chicken.....best seasoned grilled chicken ever! the sauces are amazing , try to get their early before the untidy dippers at late night! we took our food to go and even the rice was delish!

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VA
Top Contributor
51 reviews 51 reviews
21 restaurant reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 24, 2015

Good cheap fast food. It is a chain in Florida and I thought it was a nice piece of chicken. The sides are a bit to be desired, but the meats are good.

Was this review helpful? Yes
Tampa,FL
Senior Contributor
21 reviews 21 reviews
10 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 11, 2015

Went for lunch around 4pm. Not too many people in the beginning then I got crowded. Service was quick and the food was hot and tasty. The restaurant was not very clean and it was a mess. No decoration at all.

Was this review helpful? Yes
Guatemala City, Guatemala
2 reviews
4 of 5 stars Reviewed April 27, 2015

Just two block from the hotel. The foor was very good, I was satisfied. You have a big variety to chose from.

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Chicago, Illinois
Top Contributor
58 reviews 58 reviews
34 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 19, 2015

Everything was fresh and delicious. I loved all the sauces! And the plantains. And the Rice. And the Ribs!

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Salt Lake City, Utah
Senior Contributor
29 reviews 29 reviews
23 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 18, 2015

I was staying at the Embassy Suites - Miami Airport location and the choices in this area are limited unless you want to drive. Based on Trip Advisor reviews, I decided to eat at Pollo Tropical and was not disappointed. The bad news first. Pollo is extremely busy and there is a bit of a wait. The salsa bar area... More 

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Winnipeg
Top Contributor
204 reviews 204 reviews
123 restaurant reviews
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed March 1, 2015

Caribbean Grilled Chicken -- no deep-frying here. Busy place (usually a good sign). Long lines to order and also lengthy lines at the Drive-Thru. But they have the order system "down pat". Very efficient production line -- orders are filled quickly and it seems, correctly ! Freshly grilled chicken is tender and moist. I ordered 1/4 chicken with rice and... More 

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New Braunfels, Texas
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 23, 2015

Fresh and healthy food choice-close to EB Hotel. Had the Tropichop with chicken, blackbeans, tomato and corn. The mango salsa had a yummy kick.

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Atlanta, Georgia, United States
Senior Contributor
42 reviews 42 reviews
25 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 18, 2015 credit card Amex Card Member Review

I love the food at pollo tropical. This particular location needs a renovation of the parking area. The line for the drive thru typically extends into the street and has two entry points in an already tiny parking lot.

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Additional Information about Pollo Tropical

Address: 4211 NW 36th St, Miami Springs, FL 33166
Phone Number: 305-884-2268
Location: United States  >  Florida (FL)  >  Miami Springs
Open Hours:
Sunday 10:30 am - 12:00 am
Monday 10:30 am - 12:00 am
Tuesday 10:30 am - 12:00 am
Wednesday 10:30 am - 12:00 am
Thursday 10:30 am - 12:00 am
Friday 10:30 am - 12:00 am
Saturday 10:30 am - 12:00 am

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Restaurant Details

Location and Contact Information

  • Address: 4211 NW 36th St, Miami Springs, FL 33166
  • Location: United States  >  Florida (FL)  >  Miami Springs
  • Phone Number: 305-884-2268
Open Hours
Sunday
10:30 am - 12:00 am
Monday
10:30 am - 12:00 am
Tuesday
10:30 am - 12:00 am
Wednesday
10:30 am - 12:00 am
Thursday
10:30 am - 12:00 am
Friday
10:30 am - 12:00 am
Saturday
10:30 am - 12:00 am

Questions & Answers

Questions? Get answers from Pollo Tropical staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?