We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pollo Tropical

Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
4211 NW 36th St, Miami Springs, FL 33166
305-884-2268
Website
Today
10:30 am - 12:00 am
Closed now
See all hours
Hours:
Sun - Sat 10:30 am - 12:00 am

TripAdvisor Reviewer Highlights

Read all 73 reviews
Visitor rating
  • 22
    Excellent
  • 37
    Very good
  • 12
    Average
  • 0
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3 of 5 stars
Great price and size

Just two block from the hotel. The foor was very good, I was satisfied. You have a big variety to chose from.

4 of 5 starsReviewed April 27, 2015
Carolina R
,
Guatemala City, Guatemala
Add Photo Write a Review

73 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Guatemala City, Guatemala
2 reviews
4 of 5 stars Reviewed April 27, 2015 NEW

Just two block from the hotel. The foor was very good, I was satisfied. You have a big variety to chose from.

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
58 reviews 58 reviews
34 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 19, 2015

Everything was fresh and delicious. I loved all the sauces! And the plantains. And the Rice. And the Ribs!

Was this review helpful? Yes
Salt Lake City, Utah
Senior Contributor
29 reviews 29 reviews
23 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 18, 2015

I was staying at the Embassy Suites - Miami Airport location and the choices in this area are limited unless you want to drive. Based on Trip Advisor reviews, I decided to eat at Pollo Tropical and was not disappointed. The bad news first. Pollo is extremely busy and there is a bit of a wait. The salsa bar area... More 

Was this review helpful? Yes
Winnipeg
Top Contributor
190 reviews 190 reviews
110 restaurant reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed March 1, 2015

Caribbean Grilled Chicken -- no deep-frying here. Busy place (usually a good sign). Long lines to order and also lengthy lines at the Drive-Thru. But they have the order system "down pat". Very efficient production line -- orders are filled quickly and it seems, correctly ! Freshly grilled chicken is tender and moist. I ordered 1/4 chicken with rice and... More 

Was this review helpful? Yes
New Braunfels, Texas
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 23, 2015

Fresh and healthy food choice-close to EB Hotel. Had the Tropichop with chicken, blackbeans, tomato and corn. The mango salsa had a yummy kick.

Was this review helpful? Yes
Atlanta, Georgia, United States
Senior Contributor
36 reviews 36 reviews
23 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 18, 2015 credit card Amex Card Member Review

I love the food at pollo tropical. This particular location needs a renovation of the parking area. The line for the drive thru typically extends into the street and has two entry points in an already tiny parking lot.

Was this review helpful? Yes
Huntington, New York
Contributor
15 reviews 15 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2015

Pollo tropical is a pleasure. The menu is well thought out to suit the culinary needs of many and the taste and flavor of the food is exquisite for fast food. Prices are very reasonable for the quality that is given by this restaurant. The only downside is that they stopped offering the delicious fish that was on their menu... More 

Was this review helpful? Yes
Bradenton, Florida
Top Contributor
121 reviews 121 reviews
95 restaurant reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 4, 2015

I got the chicken chop bowl with black beans - great taste The mustard curry and the spicy sauce are awesome with the yucca and chicken The tostones sucked so I would stay away

Was this review helpful? Yes
Arlington Heights, Illinois
Top Contributor
158 reviews 158 reviews
98 restaurant reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed February 2, 2015

I resisted going to this fast-food restaurant beside the EB Hotel, being somewhat of an anti fast-food snob. I learned my lesson and now wish I had eaten every meal in Miami here! If you enjoy Cuban/Puerto Rican food, this is tremendous. Even though it is a chain, the two restaurants I tried in the Miami area (Miami Springs and... More 

Was this review helpful? Yes
New Orleans, Louisiana
Top Contributor
66 reviews 66 reviews
45 restaurant reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 12, 2015

All locals in there. Long drive through lines but if your staying at The EB Hotel, Miami Springs, it's right across the street, walking distance. Also, about 1/4 miles from The Miami Jai Alai Fronton

Was this review helpful? Yes

Travelers who viewed Pollo Tropical also viewed

 

Been to Pollo Tropical? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 4211 NW 36th St, Miami Springs, FL 33166
  • Location: United States  >  Florida (FL)  >  Miami Springs
  • Phone Number: 305-884-2268
Open Hours
Sunday
10:30 am - 12:00 am
Monday
10:30 am - 12:00 am
Tuesday
10:30 am - 12:00 am
Wednesday
10:30 am - 12:00 am
Thursday
10:30 am - 12:00 am
Friday
10:30 am - 12:00 am
Saturday
10:30 am - 12:00 am

Questions & Answers

Questions? Get answers from Pollo Tropical staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?