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Pollo Tropical

Certificate of Excellence
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3801 W Vine St, Kissimmee, FL 34741-4636
407-932-4363
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Today
11:00 am - 11:00 pm
Open now
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Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Late Night, Dinner

TripAdvisor Reviewer Highlights

Read all 93 reviews
Visitor rating
  • 28
    Excellent
  • 39
    Very good
  • 16
    Average
  • 8
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3 of 5 stars
Very good!

I had the avocado bacon chicken wrap and was impressed! Very flavorful and fresh. Great customer service.

4 of 5 starsReviewed August 1, 2015
NicoleLG0226
,
Ocala, Florida
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93 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed August 24, 2015 NEW

Pasted this on route to Zaxbys, decided to give it a try as we are trying to visit as many different places as possible , didn't fancy eating in , place was busy and a little dirty, got a takeaway half chicken rice and peas , very good chicken , wife and son wraps and said they were ok, daughter... More 

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Ocala, Florida
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 1, 2015

I had the avocado bacon chicken wrap and was impressed! Very flavorful and fresh. Great customer service.

Was this review helpful? Yes
Level Contributor
42 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

I have seen these restaurants before but never stop in. This time we took a chance and so glad we did. It was great. The chicken wings, rice and beans, sauces and chicken wrap. We wished we had tried more. We had to wait because we were missing two items but the server was nice and apologized. We at first... More 

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Munroe Falls, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 7, 2015

Mango corn souffle very good. clean dining room, vibrant colors & nice touch that even though you order at the counter, the employees bring the food out to you & clean tables when your done. Very much enjoyed the "sauce station" with all the different kinds to choose from.

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Orlando, Florida
Level Contributor
19 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 13, 2015

I went here last nite for dinner. The lady was friendly and the food was fresh and I didnt have to wait that long for the food . The garlic cilantro sauce is to die for .

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London
Level Contributor
45 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed April 24, 2015

The food is nice, but the service sucks. First time I went in there. They took my order down wrong and when I tried to rectify it, they got even more confused. Then I tried it one more time, hoping it was just a one off, what a mistake this time they sold me a dish which they didn't have... More 

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Napa Valley, California
Level Contributor
68 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 24, 2015

Service here is great. Love the sauce bar for all of the delicious condiments. The chicken I felt was a bit bland compared to the one in Miami and they forgot to give us my favorite - the rolls. Think I may skip it next time and just get my fill at the one in Miami.

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New Jersey
Level Contributor
68 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 9, 2015

Let's put it this way: one day I ate there twice, first at lunch and again at dinner. I had many places to choose from, but this was an easy decision. The combinations were seemingly endless, the prices quite reasonable, and service very fast. The only reason I'm not rating this place higher is because it's not fine dining, but... More 

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ONTARIO
Level Contributor
83 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed March 21, 2015

What a great little place. Service was fast. Its like a smaller version of Swiss Chalet. The chicken is BBQ on the grill so the service is fast. The food was delicious. A No frills restaurant $16 for supper. You cannot beat that. I plan to go back next visit to Florida

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Stony Plain, Canada
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 16, 2015

Great food, great prices! Such a nice break from regular fast-food such as burgers. Loved that they have kids meals WITHOUT fries. My kids loved the roasted chicken and rice meal.

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Restaurant Details

Location and Contact Information

  • Address: 3801 W Vine St, Kissimmee, FL 34741-4636
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Kissimmee
  • Phone Number: 407-932-4363
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Pollo Tropical staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?