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Hard Rock Cafe

313 Duval St, Key West, FL 33040-6565
+1 305-293-0230
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Ranked #180 of 358 restaurants in Key West
Price range: $0 - $30
Cuisines: American, Hamburgers, Family Fare
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Restaurant details
Good for: Families with children, Bar scene, Outdoor seating
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
Description: Please visit our website to view current menu details.
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734 reviews from our community

71% Recommend
    277
    248
    120
    54
    35
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 28, 2014 NEW

We go to the Hard Rock in all the towns we visit, and this one was just ok. Our waitress was slow and didn't have much of a personality. Took forever to get someone to seat us. Didn't like the Limited Edition city shirt. Food was good though.

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Picayune, Mississippi
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 27, 2014 NEW

Not a bad stop for lunch. Food met expectations, service was great. Overall an average outing, you could do worse in Key West, but you can certainly do much better for the same price at many of the smaller local restaurants.

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Cape Coral, Florida
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 27, 2014 NEW

I have visited many Hard Rock but this was the first one that the music was high enough for you to hear but you did not need to yell to have a conversation.Service was great.

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Kilconquhar, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
3 of 5 stars Reviewed July 26, 2014 NEW

Visited hard rock cafe today. Expecting the normal fayre. Meal was as expected but could have been hotter. Service was a bit slow although when it came to clearing the empty plates felt like we were being rushed. Then the bill arrived and we noticed that highlighted was the recommended service charge expected. I dont mind giving a tip if... More

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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 24, 2014 NEW

We met a great bartender who gave us the "scoop" on places to check out during our vacation. Great place to hang out!

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Aurora, Illinois
Top Contributor
86 reviews 86 reviews
53 restaurant reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed July 23, 2014 NEW via mobile

We were seated promptly at 1:30pm but there was a line when we finished. Cruise ships bring in lots of extra people. The burgers and chicken sandwich were very good. Cooks had to work fast because power was going on and off on island. Lights dimmed often. Maybe its time to invest in a generator. Restaurant was clean and in... More

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you for the positive review. The power here in Key West can be tricky sometimes. But it is just one of the many things that make Key West as unique as it is. I am glad you enjoyed the burgers and sandwiches. Hope to see you again the next time you are in Key West. More

United kingdom
Top Contributor
93 reviews 93 reviews
55 restaurant reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed July 22, 2014

Avoid.. food was the generic you expect however the service was really terrible. To top it off, the waiter underlined "service not included" on the bill when we asked for it. I wish I had a pen to respond...!

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I am very sorry to hear about the service you had at the Hard Rock Café Key West. I take comments like these very serious and will be talking to the service staff about it. Hopefully next time you are in town you will give us another try and we can make it up to you. More

Buenos Aires, Argentina
Contributor
12 reviews 12 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

You can have a HRC dinner in the restaurant terrace. Take ribs and chicken, you can share it. Great place, meals and music.

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

Thank you for the positive review. I think our ribs are some of the best I’ve had. Hope to see you again soon at the Hard Rock Café Key West. More

North Florida
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 20, 2014

Ok so, my husband and I went to the Hard Rock in Key West less than a week ago. The service was mediocre at best, my husband had to go to the bar to get his soda refilled. The nachos were tasty and delicious but that's pretty much where it ends, the hamburgers were ok and the fries that were... More

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I am very sorry to hear about the service that you were provided when you ate here in Key West. I will pass on your comments to the kitchen. Hopefully we will make a raving fan out of you the next time you are in town. More

Chicago
Senior Contributor
42 reviews 42 reviews
19 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 8, 2014

Ive been to many Hard Rocks and this one was the coolest outside of any Ive seen. its a mansion on Duval St with tons of outdoor seating and music playing outside. It had a lot of memorabilia to look at inside and I loved the Beatles room upstairs. this location had a lot more to see than most Ive... More

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I am glad to hear you enjoyed the Hard Rock Key West so much! We love our building too. This old house is over 100 years old and you couldn’t ask for a better location then right in the heart of Duval street. Thank you for stopping by. We look forward to seeing you soon. More

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