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Hard Rock Cafe

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313 Duval St, Key West, FL 33040
+1 305-293-0230
Website
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Today
11:00 am - 11:30 pm
Open now
See all hours
Hours:
Sun - Sat 11:00 am - 11:30 pm
Dining options: Late Night, Breakfast, Dinner, Lunch, Delivery, Outdoor Seating, Reservations, Takeout

TripAdvisor Reviewer Highlights

Read all 1,098 reviews
Visitor rating
  • 389
    Excellent
  • 397
    Very good
  • 188
    Average
  • 79
    Poor
  • 45
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Great service!

We stopped in here during a Duval Crawl because we had a buy-one-get-one coupon deal. Despite how busy it was in the bar, we had excellent, attentive service. I applaud the bartenders for taking the stress of such large crowds in stride and striving to make every customer's experience a good one... read more

4 of 5 starsReviewed August 25, 2015
chester110105
,
Boca Raton, Florida
Good for:
  • Families with children
  • Bar scene
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1,098 Reviews from our TripAdvisor Community

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English first
Boca Raton, Florida
Level Contributor
285 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed August 25, 2015 NEW

We stopped in here during a Duval Crawl because we had a buy-one-get-one coupon deal. Despite how busy it was in the bar, we had excellent, attentive service. I applaud the bartenders for taking the stress of such large crowds in stride and striving to make every customer's experience a good one. The drinks were good and strong too!

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear chester110105, Thank you so much for stopping by our cafe and leaving us the review about your experience. Duval Crawl is very popular in Key West and we proud ourselves on providing great service to all our customers. We hope to see you again in the near future when you are visiting Key West. More 

Boca Raton, Florida, United States
Level Contributor
32 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 22, 2015 NEW

We were a group of 8 plus one dog, so we sat outside. It started to rain; then storm. We were getting wet. Our waitress ran in to talk to the manager. Next thing you know they filed us inside, upstairs to an unoccupied dining room. Our waitress brought us each a towel to dry off. There was only one... More 

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear Adriane P, you're a Rock Star! Thank you so much for writing this amazing review and for visiting Hard Rock Cafe Key West. We love customers like you who enjoy everything despite the rain and weather. We hope you will visit us again in the near future on your next trip to Key West. More 

glasgow
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 21, 2015

was looking for somewhere to eat and asked a local where there was, was shocked when he said the hard rock café, didn't believe him at first but as we walked round the corner there it was, waited about 5 mins before a member of staff came out to seat us, we were offered either inside or outside, enjoyed the... More 

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear taramoonstone, thank you very much for visiting us and for leaving us a review. We are so happy you enjoyed yourself at our cafe and the tropical uniform of our staff was a pleasant surprise to you. We hope to see you again in the near future. More 

Hudson, Ohio
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 stars Reviewed August 19, 2015

I would not recommend going to this restaurant. The service was pour and the food was overpriced and average. Our waitress took 20 minutes to bring our drinks and by the time she brought them to us the ice was melted and the drink was completely diluted. There are many other restaurants in Key West that provide the taste, service... More 

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear sstrickland95, first we would like to thank you for visiting us and for taking the time to give us a feedback about your experience. We strive to provide the best possible service and experience to all of our guests and we are very sorry we didn't meet the high standards. We hope you'll give us another chance on your... More 

Svedala, Sweden
Level Contributor
50 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 11, 2015

Hard Rock Cafe delivers again. Great service, great food and in key west the location, building and atmosphere all add to make it an even better experience.

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear Henrik L, thank you so much for coming to Hard Rock Cafe Key West and for leaving us a review about your experience. It is exciting to hear you had a great time. Please, come back again whenever you are in Key West and we are sending warm wishes to Sweden! More 

Orlando, Florida
Level Contributor
44 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed August 7, 2015

Very expensive hamburger that was over cooked and dry. I had the turkey club so dry and flavorless I had to ask for mayo to put on it. Service was some of the worst, she messed up two of the 8 orders. Some of the employees looked terrible covered in tattoos, red and purple hair, piercings all over their bodies... More 

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear Cash-cashi, first we would like to thank you for giving us a feedback about your experience at Hard Rock Cafe Key West. We strive to create a Rock-Star like atmosphere and experience for all our guests and are very sorry we didn't provide that to you. We take all the feedback very seriously and will talk about these issues... More 

Yorkshire
Level Contributor
42 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 5, 2015 via mobile

We always seem to end up in a HRC on holiday. This one did not disappoint. Great location comfortable inside dining (needed when its 32c). Service was friendly and prompt and at lunch time it was not too crowded. Left feeling good location and consistent HRC food.

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear Jimbo7268, thank you very much for this 5-star review and of course for coming back to Hard Rock Cafe! We are so proud you had a great time and that we provided you with amazing service. Hope you visit us again on your next trip to Key West. More 

Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 5, 2015

Great food als usual...love the atmoshere here in Key West! Great people,lovely place..come back as zoon as possible!

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear Arjan B, we would like to thank you for visiting our cafe in Key West and for leaving us a review about your experience. We are so happy you will be coming back to Rock with us soon! More 

Kent, United Kingdom
Level Contributor
104 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed August 3, 2015 via mobile

Great location and probably the best building of any HRC I've been in ! Not that cheap, but not a complete rip off either, and the burgers were good as always. Drinks a bit pricey too, but this is Key West, and it is Duvall Street. My daughter loved her pulled pork sandwich....didn't leave a scrap. Recommended, and you know... More 

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear MrGotts, thank you very much for visiting Hard Rock Cafe Key West and for leaving us a review about your experience. We are so happy you had a good time and liked the yummy food (pulled pork sandwich! yay!) and we hope you'll visit us again in the future. More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2015

Hard rock key west was good. We sat inside to get out of the heat. Good size servings and great service. I Would definitely visit again!

Was this review helpful? Yes
Kelly M, General Manager at Hard Rock Cafe, responded to this review

Dear melanie p, thank you very much for your review and visiting us. It is very important to us to provide all the guests with unforgettable experience and we can't wait to have you back Rocking with us soon! More 

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Restaurant Details

Location and Contact Information

  • Address: 313 Duval St, Key West, FL 33040
  • Location: United States  >  Florida (FL)  >  Florida Keys  >  Key West
  • Phone Number: +1 305-293-0230

Price and Cuisine

  • Average Prices: USD 30
  • Price Range: $ $ $
  • Cuisine: American, Pizza

Restaurant Characteristics

  • Good for: Families with children, Bar scene
Open Hours
Sunday
11:00 am - 11:30 pm
Monday
11:00 am - 11:30 pm
Tuesday
11:00 am - 11:30 pm
Wednesday
11:00 am - 11:30 pm
Thursday
11:00 am - 11:30 pm
Friday
11:00 am - 11:30 pm
Saturday
11:00 am - 11:30 pm

Questions & Answers

Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?