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Hard Rock Cafe

313 Duval St, Key West, FL 33040-6565
+1 305-293-0230
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Ranked #180 of 357 restaurants in Key West
Price range: $0 - $30
Cuisines: American, Hamburgers, Family Fare
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Outdoor seating
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Delivery, Late Night, Dessert
Description: Please visit our website to view current menu details.
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726 reviews from our community

71% Recommend
    275
    246
    117
    53
    35
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
United kingdom
Top Contributor
93 reviews 93 reviews
55 restaurant reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed July 22, 2014 NEW

Avoid.. food was the generic you expect however the service was really terrible. To top it off, the waiter underlined "service not included" on the bill when we asked for it. I wish I had a pen to respond...!

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Buenos Aires, Argentina
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014 NEW

You can have a HRC dinner in the restaurant terrace. Take ribs and chicken, you can share it. Great place, meals and music.

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North Florida
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 20, 2014 NEW

Ok so, my husband and I went to the Hard Rock in Key West less than a week ago. The service was mediocre at best, my husband had to go to the bar to get his soda refilled. The nachos were tasty and delicious but that's pretty much where it ends, the hamburgers were ok and the fries that were... More

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Chicago
Senior Contributor
42 reviews 42 reviews
19 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 8, 2014

Ive been to many Hard Rocks and this one was the coolest outside of any Ive seen. its a mansion on Duval St with tons of outdoor seating and music playing outside. It had a lot of memorabilia to look at inside and I loved the Beatles room upstairs. this location had a lot more to see than most Ive... More

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I am glad to hear you enjoyed the Hard Rock Key West so much! We love our building too. This old house is over 100 years old and you couldn’t ask for a better location then right in the heart of Duval street. Thank you for stopping by. We look forward to seeing you soon. More

La Paz, Bolivia
Top Contributor
58 reviews 58 reviews
36 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 8, 2014

Stopped in for lunch. Had excellent service and drinks to die for. The food was great. Fast and low pressure service. We didn't feel rushed and stayed to watch the soccer game after we ate. We would go back. Think at night the atmosphere would nicer.

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I am so glad to hear about the positive experience you had at the Hard Rock Key West. I agree the drinks are awesome! I look forward to having you back the next time you are in Key West! More

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
14 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 7, 2014

I've been to many Hard Rock's and this one is just average, pretty much the same as the others and when I went to have a drink they had really nothing special and the place was clean but pretty empty. I'm thinking others thought the same as i did!

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I am sorry to hear that you felt that way. Next time you are in Key West I would love to show you what makes the Hard Rock Café Key West so special. More

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

enjoyed the food and atmosphere. Lives up to chain reputation. Good at giving kids different options as well. :)

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I am glad that you had a nice time at the Hard Rock Café Key West. Next time you are in town make sure to stop by. I would be happy to show the kids the Rock Wall and the memorabilia upstairs. More

Northeast, USA
Top Contributor
50 reviews 50 reviews
29 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 2, 2014

As another reviewer said "a Hard Rock is a Hard Rock" and that's what I expected. The server was really great and made the visit fun. I had one of their "special" drinks and I was really liking it. It was a margarita served in a coffee press where they added berries and fruit. You press it repeatedly and add... More

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I am glad to hear that you decided to give us a try and that we lived up to the Hard Rock name. Our signature drinks are great and I agree they taste even better while your people watching on Duval. Make sure to stop by again the next time you’re in Key West. More

Hertford, North Carolina, United States
Contributor
16 reviews 16 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 28, 2014

The food was typical Hard Rock Cafe fare and tasty. But they hide their alcohol prices and my request for the "least expensive pinot grigio resulted in 2 glasses of wine at $12 a glass. NEVER AGAIN.

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I am very sorry to hear that you did not have a great experience at the Hard Rock Café Key West. I hope you decide to give us another try the next time you are in town. Please ask for a manager and we will make sure that you have Rock Star treatment. More

Bound Brook, New Jersey
Contributor
15 reviews 15 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 28, 2014

A Hard Rock is a Hard Rock....nothing special about this one except the location! We stopped there on our first day to have a drink and a quick bite to eat so appetizers were fine with us. My husband asked our waitress if she could check to see how he could use his HR points. She was quite snippy and... More

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Kelly M, General Manager at Hard Rock Cafe, responded to this review

I agree our location is one of the best in Key West! I am sorry to hear that your service wasn’t as great as it could have been, and I’ll be talking to the servers about any “snippy attitudes” they might have. I am glad that everything got sorted out in the end. I look forward to having you back... More

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