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Bongos Cuban Cafe

5733 Seminole Way, Seminole Hard Rock Hotel & Casino, Hollywood, FL 33314
954 791 3040
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Ranked #234 of 477 restaurants in Hollywood
Price range: $31 - $50
Cuisines: Cuban
Dining options: Reservations, Late Night
Dining style: Fine Dining
Restaurant details
Dining options: Reservations, Late Night
Dining style: Fine Dining
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61 reviews from our community

46% Recommend
    14
    14
    6
    14
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Parkland, Florida
Top Contributor
70 reviews 70 reviews
41 restaurant reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed July 7, 2014 NEW

My girlfriends and I decided to try Bongos for the first time after a concert. We had to search for someone to seat us. Our waiter was awful. We had to beg for a drink menu. Service was very slow. Food was mediocre at best. I ordered a Cuban sandwich and it was very dry. The girls finally ordered mojitos... More

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Miami, Florida
Top Contributor
50 reviews 50 reviews
41 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 19, 2014

We were here for dinner before a concert at the Hard Rock and sat outside, we received terrible service. It was not busy the time we went, so there is no excuse for it. The "server" was slow and careless and there was a guy who was bringing orders out and was constantly placing food in front of the wrong... More

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Boca Raton, Florida
Senior Contributor
24 reviews 24 reviews
14 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 12, 2014

Over the course of 4 times myself and another person called this place more than 10 times trying to make a reservation. No matter when we called, a recording came on and said nobody was available and we should leave a message. We left message after message and nobody returned the calls. If they treat people this poorly who are... More

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Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2014

We had to wait about 45 minutes on our first visit to this place, which we got by chance! We did not know about it being owned by Gloria Estefan. Our wait was for a table 'outside'. In the meantime, we went to the restrooms where we found a very sophisticated service: someone in there providing hand towels, and with... More

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Boynton Beach, Florida
Reviewer
3 reviews 3 reviews
3 restaurant reviews
2 of 5 stars Reviewed May 28, 2014

the staff that was there had a terrible attitude, like annoyed for us to disrupt their laziness, then we had finished our drinks, and we had to wave at them so they could pay attention to us. Food has no soul...

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Coral Springs, Florida
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 22, 2014

I went to an event in the upstairs portion of Bongos on a Tuesday (5/20/14) night (not busy to say the least.) Out party was pre planned and we were told a server would come upstairs (there were about 40-50 of us) none showed. Some of us went down to the bar that was somewhat busy, The bartender sould not... More

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Grand Rapids, Michigan
Senior Contributor
44 reviews 44 reviews
29 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 11, 2014

Service was terrible and the food wasn't much better. Kris had the pulled pork which was more fat than meat while my garlic shrimp resembled an appetizer more than an entree. What made things worse was the fact the server gave us the impression we were more of an imposition on his evening rather than a welcomed guest. Wouldn't recommend... More

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Ft Lauderdale, Fl
Senior Contributor
22 reviews 22 reviews
17 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 5, 2014

Well, the third time is the charm! So, my wife and I decided to go back and have dinner and a few drinks at Bongos... We were very disappointed, again! This was our third time dinning here over the course of a year. The food here is horrible!!!! Period. No real Cuban flavor at all. The atmosphere and the decor... More

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Miami, Florida
Contributor
15 reviews 15 reviews
7 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 28, 2014

Had dinner while at the Seminole Hard Rock Casino Hotel. Love the decors of the restaurant, staff was fantastic and so was the food. Best kids meals my children have ever had....

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Coconut Creek, Florida, USA
Top Contributor
122 reviews 122 reviews
93 restaurant reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed March 25, 2014

Came here for my birthday, only 3 tables were occupied in the whole restaurant and the hostess gave us a hard time for being a hour late for our reservation. Service was great! Atmosphere is very nice but it was too dark, my mom couldn't see the menu. The food needs some work though. The crispy pork bites were not... More

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