We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bongos Cuban Cafe

$$$$
Cuban
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
5733 Seminole Way, Seminole Hard Rock Hotel & Casino, Hollywood, FL 33314
954 791 3040
Website
Today
5:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 5:00 pm - 11:00 pm
Fri - Sat 5:00 pm - 1:00 am
Dining options: Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 92 reviews
Visitor rating
  • 19
    Excellent
  • 22
    Very good
  • 14
    Average
  • 17
    Poor
  • 20
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Atmosphere is there just not on a Sunday night

We have dined here multiple times. Really wanted to sit on the roof or outside on a beautiful Sunday night but those options were not available. Younger server really tried her best but service wasn't as focused as previous visits. Food was great and did not disappoint. Why the automatic 18... read more

3 of 5 starsReviewed April 13, 2015
Yunkinz
,
Pembroke Pines, Florida
Add Photo Write a Review

92 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
revjohnnie
Senior Contributor
33 reviews 33 reviews
25 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

i thought the other place in orlando was way more cuban ...this is a disaster of a place its lacks wamth it looks like an operating room at a spa ...gloria lost her mind its overpriced and way too big for warmth it closed and opened again becaqsue of some business dealing ...its for psuedo intellectuals who want to pose... More 

Was this review helpful? Yes
Top Contributor
53 reviews 53 reviews
31 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 21, 2015

We had a party of five and no reservation, but were able to walk right in and get seated. We ordered a mojito pitcher and they were really good but not very strong at all. Our food was prepared quickly and was outstanding. We were disappointed that the rooftop deck was closed when we visited, but the restaurant itself is... More 

Was this review helpful? Yes
Pembroke Pines, Florida
Senior Contributor
36 reviews 36 reviews
27 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 13, 2015

We have dined here multiple times. Really wanted to sit on the roof or outside on a beautiful Sunday night but those options were not available. Younger server really tried her best but service wasn't as focused as previous visits. Food was great and did not disappoint. Why the automatic 18% gratuity for a table of 2? I am sure... More 

Was this review helpful? Yes
Top Contributor
146 reviews 146 reviews
122 restaurant reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed April 10, 2015

We love hard rock and give 5 stars to all restaurants and hotel and gave Bongos high rating last visit. TONIGHT JENNYFER THE BARTENDER maybe spelled wrong. Was by far the rudest of employees we have encountered. We were reading reviews and not believing them. But tonight we had a horrible yes horrible attitude of young lady. Chef our food... More 

Was this review helpful? Yes
Miami, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 7, 2015 credit card Amex Card Member Review

The food is OK portions are fairly small and to me totally overpriced, waiter was attentive but there were too many restrictions when I went, half of the restaurant was closed, it was only 7:45PM. Back to the food, nothing impressive, plus portions were surprisingly small for the price. They could do so much more with this place, unfortunate!

Was this review helpful? Yes
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 22, 2015

Writing this review as we wait on check over 10 minutes . ...waitress came by one to ask how was meal. 9:15pm....took plates....9:38 still no check. HORRIBLE.... food was bland and COLD.

Was this review helpful? Yes
Myrtle Beach, South Carolina
Senior Contributor
26 reviews 26 reviews
10 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 22, 2015

Went for dinner and was not underwhelmed. Most disappointing, we went for a Sunday dinner around 7:30 and there was no vibe. Not much cuban about this place. Would not recommend.

Was this review helpful? Yes 1
Miami, Florida
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 16, 2015

Today my family and I went to Bongos to celebrate my Mother's 64th Birthday. We had a nice custom cake for her which we took to the restaurant. Everything went well until the end when the bill came. The manager had added to our bill $25 charge for the cake. I was surprise as this was never disclosed to us,... More 

Was this review helpful? Yes 2
Bournemouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 9, 2015

We visited Bongos Cuban restaurant at Seminole Hard Rock Hotel on the last night of our visit. Big mistake ! The restaurant, although decorated nicely, was cold and unfriendly. We were seated upstairs on a very small, wobbly table overlooking an area where the staff were sitting folding napkins. The service was poor, and unfortunately the food was even worse.... More 

Was this review helpful? Yes 1
Livingston, New Jersey
Top Contributor
170 reviews 170 reviews
136 restaurant reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 26, 2015

After several days of staying with my in-laws, I was really looking forward to my stay at the Hard Rock and dinner at Bongos. I love Cuban food. Sorry, but I did not look up any reviews before I went to Bongos. Bongos is really well decorated. When we were seated, the restaurant was 99% empty. They basically could have... More 

Was this review helpful? Yes 2

Travelers who viewed Bongos Cuban Cafe also viewed

 

Been to Bongos Cuban Cafe? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 5733 Seminole Way, Seminole Hard Rock Hotel & Casino, Hollywood, FL 33314
  • Location: United States  >  Florida (FL)  >  Hollywood
  • Phone Number: 954 791 3040

Price and Cuisine

  • Average Prices: USD 31 - 50
  • Cuisine: Cuban

Restaurant Characteristics

  • Dining Style: Fine Dining
Open Hours
Sunday
5:00 pm - 11:00 pm
Monday
5:00 pm - 11:00 pm
Tuesday
5:00 pm - 11:00 pm
Wednesday
5:00 pm - 11:00 pm
Thursday
5:00 pm - 11:00 pm
Friday
5:00 pm - 1:00 am
Saturday
5:00 pm - 1:00 am

Questions & Answers

Questions? Get answers from Bongos Cuban Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?