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Bice Grand Cafe

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23161 Village Shops Way, Estero, FL 33928
+1 239-390-9927
Website
Today
11:00 am - 9:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 9:00 pm
Fri - Sat 11:00 am - 10:00 pm
Dining options: Breakfast/Brunch, Lunch, Reservations, Late Night
Description: A FAMILY TRADITION A family who plays together, prays together and eats...
A FAMILY TRADITION A family who plays together, prays together and eats together, stays together! This belief has been passed down through generations in our family and it is the vision we like to share with all our guests. We inherited a tradition of excellence that began in Milan, Italy in 1926 with our founder Beatrice Ruggeri. This is why we highlight "A FAMILY TRADITION", in our motto. The trattoria in which Beatrice delighted her friends and guests remains open to this day and it has become a dining destination in the city renowned for its extraordinary hospitality, generosity and quality. Bice's name comes from the affectionate nickname that friends and relatives gave the founder. In 1987 sons Roberto and Remo took the quality and hospitality of that trattoria to New York where they opened the first of many establishments in the United States and soon followed a successful expansion abroad with venues all around the world. We believe there is something magical about enjoying a meal with family and friends. Special bonds are formed around the dining room table. For generations we have come together to the dining table to enjoy a meal made with love, so... WELCOME AND ENJOY!
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Good for:
Outdoor seating

TripAdvisor Reviewer Highlights

Read all 122 reviews
Visitor rating
  • 33
    Excellent
  • 42
    Very good
  • 22
    Average
  • 12
    Poor
  • 13
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Excellent food and service

My wife and I went to this restaurant at least twice during our vacation in Florida. Both times we got immediate seating outside (my wife loves to eat outside). Both times the food was excellent, reasonable priced. The service was excellent, a waiter the first time and a waitress the second... read more

5 of 5 starsReviewed March 6, 2015
SBJ15
,
Portland, Indiana
Good for:
  • Outdoor seating
  • Breakfast/Brunch
  • Lunch
  • Reservations
  • Late Night
Add Photo Write a Review

122 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
1 review
1 of 5 stars Reviewed March 22, 2015 via mobile

Second horrible experience; will not be back! Last night we dined and had horrible service and undercooked food. The waitress told us she was not a wine drinker so couldn't answer questions about the wine. Extremely slow to nonexistent table service. She got my drink order confused, and was actually rude and belligerent throughout the meal. Our food came out... More 

Was this review helpful? Yes
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hello Terra, Making our guests feel welcome and well cared for is our highest priority and I am very sorry that you did not experience the level of service and attention that our guests have come to expect. We have already taken steps to ensure that lapses such as this do not happen again. Please accept our sincere apology and... More 

Portland, Indiana
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2015

My wife and I went to this restaurant at least twice during our vacation in Florida. Both times we got immediate seating outside (my wife loves to eat outside). Both times the food was excellent, reasonable priced. The service was excellent, a waiter the first time and a waitress the second. Both were knowledgeable, polite and friendly. Would definitely go... More 

Was this review helpful? Yes
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hi SBJ15, Thank you for your review and your kind comments. We strive every day to ensure our guests have a wonderful meal and a marvelous time at our restaurant and it is extremely encouraging for someone to tell us. We look forward to serving you in your next vacation. More 

Cape Coral, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2015

Had a surprisingly nice lunch at the Coconut Point Mall. A great choice of salads that every one of the 5 in our party enjoyed!

Was this review helpful? Yes
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hi Janbrit, Thank you very much for your review, we are really glad you were surprised with your lunch! We look forward to serving you again soon. More 

Cape Coral, Florida
Senior Contributor
40 reviews 40 reviews
32 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 3, 2015

We decided to celebrate Valentines Day at this restaurant and made the reservations three weeks in advance for Vday at 7pm. We arrived there 10 minutes before and were told to wait until they cleared our table. 35 minutes passed and nothing. The host, David, was not comfortable with us asking when our 7pm reservation was going to be honored,... More 

Was this review helpful? Yes 3
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hello anabellasunshine , In behalf of the Bice Grand Cafe family we would like to apologize for your experience. We appreciate your review, it gives us the chance to improve our service. More 

Parkersburg, West Virginia
Senior Contributor
21 reviews 21 reviews
8 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 2, 2015 via mobile

My husband & I stopped in for drinks & dinner on a Tuesday at 8 pm & were seated immediately so we assumed the service would be comparable. It took 10 minutes for a server to come over & we ordered drinks & asked what was the soup of the day. Another 10 minutes went by & the server brought... More 

Was this review helpful? Yes 1
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hello NDGrandma, in behalf of the Bice Grand Cafe team I want to sincerely apologize for not meeting your expectations. It is our highest priority to provide our guests with an exceptional dining experience and in this instance we certainly failed to do this. While I cannot change the past, I would like to invite you back so that we... More 

Top Contributor
72 reviews 72 reviews
68 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 21, 2015

I usually distinguish and purposely separate the act of shopping from the pleases of eating. It is truly uncommon to find good restaurants in shopping "malls" - but in my area of Florida, I have been pleasantly surprised. We enjoy a number of smaller customer friendly shopping areas (not the ones that have 100+ stores) that have made it a... More 

Was this review helpful? Yes
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hi Tony, It is always a thrill to get a review, particularly when it is as positive as your experience was. Thank you for your kind comments and patronage. We look forward to serving you again soon. More 

Bangor, Maine, United States
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 20, 2015

It's pronounced "beechay" we had been wondering. We were greeted very warmly and seated promptly as we arrivwd just before the dinner crowd around 5pm. We ordered the beef carpaccio and side salads. That was a mistake, the beef carpaccio would have been enough for two as a starter. I liked the plentiful arugula on the beef but the spices... More 

Was this review helpful? Yes
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hi Suzi, Thank you so much for taking the time to share this with us. We hope you will give us another opportunity to "wow" you. We look forward to serving you again soon. More 

Bonita Springs, Florida
Contributor
20 reviews 20 reviews
8 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 19, 2015

After shopping at the mall we decided to stop at Bice Grand Cafe for a drink. Luckily it was Happy Hour (3-7p.m.) and all drinks were half price and apps were 25% off. Great service and food. The appetizers were good size. We had eggplant parmesan and a pear, gorgonzola and walnut flatbread (sounds iffy but was delish!) Will be... More 

Was this review helpful? Yes
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hi Leslie, we strive every day to ensure our guests have a wonderful meal and a marvelous time at our restaurant and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us. More 

Naples, Florida
Top Contributor
85 reviews 85 reviews
61 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 19, 2015

Another year as a snowbird and visiting the Estero, Bonita Springs and Naples area. Once again after shopping at the mall, we had lunch at Bice Cafe. And again it was excellent. The food, the service and of course the location make this a great place to stop after or during your shopping trip. We sat at the bar and... More 

Was this review helpful? Yes
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hi Edward, Thank you so much for taking the time to share this with us. It is always a pleasure to know that our guests have a wonderful meal and a marvelous time at our restaurant and it is extremely encouraging for someone to tell us. We look forward to serving you again. More 

Columbus, Ohio, United States
Senior Contributor
46 reviews 46 reviews
28 restaurant reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 18, 2015

I like to go to Bice Grand Cafe for lunch - they have large, tasty salads. The menu is pretty conventional but consistently good food. I love their chicken-lentil soup! This is a good place for Happy Hour - half price drinks and appetizers.

Was this review helpful? Yes
Daniela D, Director de Relaciones con Clientes at Bice Grand Cafe, responded to this review

Hello Denise, Thank you very much for your review, we are really glad you enjoy our service and our food. We look forward to serving you again soon. More 

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Restaurant Details

Location and Contact Information

  • Address: 23161 Village Shops Way, Estero, FL 33928
  • Location: United States  >  Florida (FL)  >  Southwest Gulf Coast  >  Estero
  • Phone Number: +1 239-390-9927

Price and Cuisine

  • Average Prices: USD 10 - 40
  • Cuisine: Italian, American

Restaurant Characteristics

  • Good for: Outdoor seating

Description

A FAMILY TRADITION A family who plays together, prays together and eats together, stays together! This belief has been passed down through generations in our family and it is the vision we like to share with all our guests. We inherited a tradition of excellence that began in Milan, Italy in 1926 with our founder Beatrice Ruggeri. This is why we highlight "A FAMILY TRADITION", in our motto. The trattoria in which Beatrice delighted her friends and guests remains open to this day and it has become a dining destination in the city renowned for its extraordinary hospitality, generosity and quality. Bice's name comes from the affectionate nickname that friends and relatives gave the founder. In 1987 sons Roberto and Remo took the quality and hospitality of that trattoria to New York where they opened the first of many establishments in the United States and soon followed a successful expansion abroad with venues all around the world. We believe there is something magical about enjoying a meal with family and friends. Special bonds are formed around the dining room table. For generations we have come together to the dining table to enjoy a meal made with love, so... WELCOME AND ENJOY!
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bice Grand Cafe and other visitors
1 question
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Newport, Rhode Island

See all questions (1)

Questions? Get answers from Bice Grand Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?