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1441 New Britain Avenue, West Hartford, CT 06110
860 521-9049
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Ranked #71 of 156 Restaurants in West Hartford
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
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35 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • French first
  • Polish first
  • Portuguese first
  • Any
English first
Riviera Beach, Florida
12 reviews 12 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 2, 2014

I have visited this location twice before and both times once for lunch and once for dinner had enjoyable experiences both times. This time however we did not make it past the lobby. The front hostess ignored us and made us feel extremely unwelcomed. This location well never receive my business ever again!!!

Was this review helpful? Yes
Olive Garden S, Guest Relations Manager at Olive Garden, responded to this review

Hi Tipphany P - This is concerning to hear. We value you as our guest and we're sorry for what happened. Would you please email us at ogsocial@olivegarden.com so that we can try to make up for the disappointment? Look forward to speaking with you soon! More 

Top Contributor
110 reviews 110 reviews
47 restaurant reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 13, 2014

We had a particularly excellent waiter. The food was piping hot , my husband loved the soup and I had the salad which I really enjoyed ,the main was good too my pasta was really good . The service was really good even though the Restaraunt was extremely busy there was no let up in the level of service

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Port Saint Lucie
2 reviews
4 of 5 stars Reviewed September 2, 2014

Excellent customer service - from greeting, taking order to completion and goodbye! Team-oriented service personnel. Oh yes - the food was absolutely awesome!!

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Cromwell, Connecticut
5 reviews 5 reviews
5 restaurant reviews
4 of 5 stars Reviewed August 12, 2014 credit card Amex Card Member Review

Loved their menu and their garlic bread. The whole family had a great time. Staff was great and took care of our need.

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Top Contributor
88 reviews 88 reviews
30 restaurant reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed July 23, 2014

We both had the soup and salad. It seems like Olive Garden likes to give their food a kick with pepper. We tried two different soups and both seemed to have too much pepper.

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Bloomfield, Connecticut
2 reviews
5 of 5 stars Reviewed July 2, 2014

Restaurant was clean and attractive, food was good, chicken Alfredo was delicious. Like the gardening, the flowers are beautiful. wait staff was not very attentive.

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Stratford, Connecticut, United States
Top Contributor
87 reviews 87 reviews
68 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 8, 2014

We got there late, after seeing a "show" at the Bushnell. We were cheerfully welcomed (even at 10 pm!), and taken care of quite well. Staff was friendly, helpful. Food was excellent, although there was a substitution for a side that was no longer available (late on a Saturday night? Acceptable in my book). I took home half my meal... More 

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Philadelphia, Pennsylvania
Top Contributor
141 reviews 141 reviews
86 restaurant reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed April 29, 2014

We were a party of 8 and had 2 servers who took excellent care of us. However, we must say the food was average. I had chicken scampi and the chicken was burnt on the bottom. My husband had a pasta dish and he reported that it was WAY over salted. They were really busy as it was a Sunday... More 

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New York, New York, United States
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2014

The salad is sooooo good. And for a chain Italian restaurant, the pasta is decent, our kids love it.

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1 review
1 of 5 stars Reviewed December 23, 2013 via mobile

Horrible experience here, the waitress was rude. The womans bathroom stunk so bad of urine you could smell it in the waiting area!! Barf.. they were out of rolls for sandwiches, and sat us in the middle of the room when we asked for a booth. Will never go here again. They need an undercover boss episode at this place.

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Additional Information about Olive Garden

Address: 1441 New Britain Avenue, West Hartford, CT 06110
Phone Number: 860 521-9049
Location: United States  >  Connecticut (CT)  >  West Hartford
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 11:00 pm
Saturday 11:00 am - 11:00 pm
Cuisine: Italian

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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?