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1441 New Britain Avenue, West Hartford, CT 06110
860 521-9049
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Reservations
Good for:
Reservations

TripAdvisor Reviewer Highlights

Read all 37 reviews
Visitor rating
  • 9
    Excellent
  • 14
    Very good
  • 7
    Average
  • 2
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Horrible Food

The ONLY reason why we went to the restaurant was because we had received some gift certificates. Don't know how they can call themselves an Italian Restaurant. We sat at the bar; I ordered the Moscato Citrus Berry Cocktail. Now, I like sweet drinks, but this was much too sweet! For an... read more

1 of 5 starsReviewed February 22, 2015
suzyb61
,
Meriden, Connecticut
Good for:
  • Reservations
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37 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Polish first
  • Portuguese first
  • Any
English first
Meriden, Connecticut
Senior Contributor
31 reviews 31 reviews
16 restaurant reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed February 22, 2015 NEW

The ONLY reason why we went to the restaurant was because we had received some gift certificates. Don't know how they can call themselves an Italian Restaurant. We sat at the bar; I ordered the Moscato Citrus Berry Cocktail. Now, I like sweet drinks, but this was much too sweet! For an appetizer we chose the Sampler; chicken fingers (yuck),... More 

Was this review helpful? Yes
Riviera Beach, Florida
Contributor
12 reviews 12 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 2, 2014

I have visited this location twice before and both times once for lunch and once for dinner had enjoyable experiences both times. This time however we did not make it past the lobby. The front hostess ignored us and made us feel extremely unwelcomed. This location well never receive my business ever again!!!

Was this review helpful? Yes
Olive Garden S, Guest Relations Manager at Olive Garden, responded to this review

Hi Tipphany P - This is concerning to hear. We value you as our guest and we're sorry for what happened. Would you please email us at ogsocial@olivegarden.com so that we can try to make up for the disappointment? Look forward to speaking with you soon! More 

ULVERSTON
Top Contributor
115 reviews 115 reviews
51 restaurant reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 13, 2014

We had a particularly excellent waiter. The food was piping hot , my husband loved the soup and I had the salad which I really enjoyed ,the main was good too my pasta was really good . The service was really good even though the Restaraunt was extremely busy there was no let up in the level of service

Was this review helpful? Yes
Port Saint Lucie
2 reviews
4 of 5 stars Reviewed September 2, 2014

Excellent customer service - from greeting, taking order to completion and goodbye! Team-oriented service personnel. Oh yes - the food was absolutely awesome!!

Was this review helpful? Yes
Cromwell, Connecticut
Reviewer
5 reviews 5 reviews
5 restaurant reviews
4 of 5 stars Reviewed August 12, 2014 credit card Amex Card Member Review

Loved their menu and their garlic bread. The whole family had a great time. Staff was great and took care of our need.

Was this review helpful? Yes
Connecticut
Top Contributor
89 reviews 89 reviews
31 restaurant reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 23, 2014

We both had the soup and salad. It seems like Olive Garden likes to give their food a kick with pepper. We tried two different soups and both seemed to have too much pepper.

Was this review helpful? Yes
Bloomfield, Connecticut
2 reviews
5 of 5 stars Reviewed July 2, 2014

Restaurant was clean and attractive, food was good, chicken Alfredo was delicious. Like the gardening, the flowers are beautiful. wait staff was not very attentive.

Was this review helpful? Yes
Stratford, Connecticut, United States
Top Contributor
88 reviews 88 reviews
69 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 8, 2014

We got there late, after seeing a "show" at the Bushnell. We were cheerfully welcomed (even at 10 pm!), and taken care of quite well. Staff was friendly, helpful. Food was excellent, although there was a substitution for a side that was no longer available (late on a Saturday night? Acceptable in my book). I took home half my meal... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Top Contributor
141 reviews 141 reviews
86 restaurant reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed April 29, 2014

We were a party of 8 and had 2 servers who took excellent care of us. However, we must say the food was average. I had chicken scampi and the chicken was burnt on the bottom. My husband had a pasta dish and he reported that it was WAY over salted. They were really busy as it was a Sunday... More 

Was this review helpful? Yes
New York, New York, United States
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 21, 2014

The salad is sooooo good. And for a chain Italian restaurant, the pasta is decent, our kids love it.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 1441 New Britain Avenue, West Hartford, CT 06110
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: 860 521-9049

Price and Cuisine

  • Cuisine: Italian
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Olive Garden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?