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1441 New Britain Avenue, West Hartford, CT 06110
860 521-9049
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Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 42 reviews
Visitor rating
  • 12
    Excellent
  • 14
    Very good
  • 9
    Average
  • 2
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
More packaged food...

Stopped by for a late luncheon was were a bit disappointed. Sure the salad and breadsticks were great (that hasn't changed) but we were both sure the food quality has gone down. Definitely a pre-package, micro waved meal.

3 of 5 starsReviewed April 22, 2015
Jocey63
,
Litchfield, Connecticut
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42 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Polish first
  • Portuguese first
  • Any
English first
new york
Level Contributor
119 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed August 16, 2015

Was here for lunch last week. Our waitress, Courtney, was great. Very friendly, attentive and smiling. She took our order quickly and when she saw we had leftovers, brought boxes and a bag over before I even asked. Standard Olive Garden fare but the service set it apart.

Was this review helpful? Yes
Fairfield, Connecticut
Level Contributor
602 reviews
446 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed August 7, 2015

We had a very nice family dinner. They have a nice menu- pasta, chicken, meat and fish dishes. Salad and breadsticks were included with dinner. I ordered from the lighter side menu- I had the chicken Sorrento. It was very tasty and a good size serving. My husband had rigatoni with five cheese marinara and added chicken-he enjoyed it. Our... More 

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West Hartford, Connecticut
Level Contributor
15 reviews
9 restaurant reviews
5 of 5 stars Reviewed July 7, 2015

Alex was a great server. Meal was served quickly and always tastes great. We never have to wait long to get our meal, specials and deals are always cost effective. Quick service.

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Litchfield, Connecticut
Level Contributor
91 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 22, 2015

Stopped by for a late luncheon was were a bit disappointed. Sure the salad and breadsticks were great (that hasn't changed) but we were both sure the food quality has gone down. Definitely a pre-package, micro waved meal.

Was this review helpful? Yes
Meriden, Connecticut
Level Contributor
40 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
1 of 5 stars Reviewed February 22, 2015

The ONLY reason why we went to the restaurant was because we had received some gift certificates. Don't know how they can call themselves an Italian Restaurant. We sat at the bar; I ordered the Moscato Citrus Berry Cocktail. Now, I like sweet drinks, but this was much too sweet! For an appetizer we chose the Sampler; chicken fingers (yuck),... More 

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Riviera Beach, Florida
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 2, 2014

I have visited this location twice before and both times once for lunch and once for dinner had enjoyable experiences both times. This time however we did not make it past the lobby. The front hostess ignored us and made us feel extremely unwelcomed. This location well never receive my business ever again!!!

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Olive Garden S, Guest Relations Manager at Olive Garden, responded to this review

Hi Tipphany P - This is concerning to hear. We value you as our guest and we're sorry for what happened. Would you please email us at ogsocial@olivegarden.com so that we can try to make up for the disappointment? Look forward to speaking with you soon! More 

ULVERSTON
Level Contributor
140 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed October 13, 2014

We had a particularly excellent waiter. The food was piping hot , my husband loved the soup and I had the salad which I really enjoyed ,the main was good too my pasta was really good . The service was really good even though the Restaraunt was extremely busy there was no let up in the level of service

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Port Saint Lucie
2 reviews
4 of 5 stars Reviewed September 2, 2014

Excellent customer service - from greeting, taking order to completion and goodbye! Team-oriented service personnel. Oh yes - the food was absolutely awesome!!

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Cromwell, Connecticut
Level Contributor
5 reviews
5 restaurant reviews
4 of 5 stars Reviewed August 12, 2014 credit card Amex Card Member Review

Loved their menu and their garlic bread. The whole family had a great time. Staff was great and took care of our need.

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Connecticut
Level Contributor
117 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed July 23, 2014

We both had the soup and salad. It seems like Olive Garden likes to give their food a kick with pepper. We tried two different soups and both seemed to have too much pepper.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 1441 New Britain Avenue, West Hartford, CT 06110
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: 860 521-9049

Price and Cuisine

  • Cuisine: Italian, Greek
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Olive Garden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?