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1441 New Britain Avenue, West Hartford, CT 06110
860 521-9049
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 38 reviews
Visitor rating
  • 9
    Excellent
  • 14
    Very good
  • 8
    Average
  • 2
    Poor
  • 5
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
More packaged food...

Stopped by for a late luncheon was were a bit disappointed. Sure the salad and breadsticks were great (that hasn't changed) but we were both sure the food quality has gone down. Definitely a pre-package, micro waved meal.

3 of 5 starsReviewed April 22, 2015
Jocey63
,
Litchfield, Connecticut
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38 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Polish first
  • Portuguese first
  • Any
English first
Litchfield, Connecticut
Top Contributor
72 reviews 72 reviews
45 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 22, 2015

Stopped by for a late luncheon was were a bit disappointed. Sure the salad and breadsticks were great (that hasn't changed) but we were both sure the food quality has gone down. Definitely a pre-package, micro waved meal.

Was this review helpful? Yes
Meriden, Connecticut
Senior Contributor
31 reviews 31 reviews
16 restaurant reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed February 22, 2015

The ONLY reason why we went to the restaurant was because we had received some gift certificates. Don't know how they can call themselves an Italian Restaurant. We sat at the bar; I ordered the Moscato Citrus Berry Cocktail. Now, I like sweet drinks, but this was much too sweet! For an appetizer we chose the Sampler; chicken fingers (yuck),... More 

Was this review helpful? Yes
Riviera Beach, Florida
Contributor
12 reviews 12 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 2, 2014

I have visited this location twice before and both times once for lunch and once for dinner had enjoyable experiences both times. This time however we did not make it past the lobby. The front hostess ignored us and made us feel extremely unwelcomed. This location well never receive my business ever again!!!

Was this review helpful? Yes
Olive Garden S, Guest Relations Manager at Olive Garden, responded to this review

Hi Tipphany P - This is concerning to hear. We value you as our guest and we're sorry for what happened. Would you please email us at ogsocial@olivegarden.com so that we can try to make up for the disappointment? Look forward to speaking with you soon! More 

ULVERSTON
Top Contributor
117 reviews 117 reviews
53 restaurant reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 13, 2014

We had a particularly excellent waiter. The food was piping hot , my husband loved the soup and I had the salad which I really enjoyed ,the main was good too my pasta was really good . The service was really good even though the Restaraunt was extremely busy there was no let up in the level of service

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Port Saint Lucie
2 reviews
4 of 5 stars Reviewed September 2, 2014

Excellent customer service - from greeting, taking order to completion and goodbye! Team-oriented service personnel. Oh yes - the food was absolutely awesome!!

Was this review helpful? Yes
Cromwell, Connecticut
Reviewer
5 reviews 5 reviews
5 restaurant reviews
4 of 5 stars Reviewed August 12, 2014 credit card Amex Card Member Review

Loved their menu and their garlic bread. The whole family had a great time. Staff was great and took care of our need.

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Connecticut
Top Contributor
92 reviews 92 reviews
34 restaurant reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed July 23, 2014

We both had the soup and salad. It seems like Olive Garden likes to give their food a kick with pepper. We tried two different soups and both seemed to have too much pepper.

Was this review helpful? Yes
Bloomfield, Connecticut
2 reviews
5 of 5 stars Reviewed July 2, 2014

Restaurant was clean and attractive, food was good, chicken Alfredo was delicious. Like the gardening, the flowers are beautiful. wait staff was not very attentive.

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Stratford, Connecticut, United States
Top Contributor
102 reviews 102 reviews
80 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 8, 2014

We got there late, after seeing a "show" at the Bushnell. We were cheerfully welcomed (even at 10 pm!), and taken care of quite well. Staff was friendly, helpful. Food was excellent, although there was a substitution for a side that was no longer available (late on a Saturday night? Acceptable in my book). I took home half my meal... More 

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Philadelphia, Pennsylvania
Top Contributor
151 reviews 151 reviews
93 restaurant reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed April 29, 2014

We were a party of 8 and had 2 servers who took excellent care of us. However, we must say the food was average. I had chicken scampi and the chicken was burnt on the bottom. My husband had a pasta dish and he reported that it was WAY over salted. They were really busy as it was a Sunday... More 

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Restaurant Details

Location and Contact Information

  • Address: 1441 New Britain Avenue, West Hartford, CT 06110
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: 860 521-9049

Price and Cuisine

  • Cuisine: Italian, Greek
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Olive Garden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?