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Ichiro Hibachi & Sushi

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962 Farmington Avenue, West Hartford, CT 06107-2102
Website
Today
11:30 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 10:00 pm
Mon - Thu 11:30 am - 10:00 pm
Fri - Sat 11:30 am - 11:00 pm
Dining options: Reservations

TripAdvisor Reviewer Highlights

Read all 29 reviews
Visitor rating
  • 6
    Excellent
  • 6
    Very good
  • 6
    Average
  • 7
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Horrible

Right from the start when they only said hello to my husband we knew we were going to have bad customer service and boy we were right. They threw our food at us, didn't fill our water and didn't even remember all the right food. The food wasn't even worth throwing it was disgusting and definitely... read more

1 of 5 starsReviewed January 8, 2015
Noodlebee
,
Avon, Connecticut
Good for:
  • Reservations
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29 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Avon, Connecticut
Top Contributor
93 reviews 93 reviews
64 restaurant reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed January 8, 2015

Right from the start when they only said hello to my husband we knew we were going to have bad customer service and boy we were right. They threw our food at us, didn't fill our water and didn't even remember all the right food. The food wasn't even worth throwing it was disgusting and definitely not worth the money... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 30, 2014

Our glasses came with lipstick already on them, our hibachi grill was dirty, we were there for almost 2 hours and did not get any food, the manger and staffed were overheard talking about us and when it was addressed his response was "if you don't like our service, your food isn't cooked so you can leave!" And so we... More 

Was this review helpful? Yes 1
West Hartford, Connecticut
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
5 of 5 stars Reviewed December 2, 2014

The chef's entertainment value is funny and entertaining. The filet mignon and chicken is the best I've ever had

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed December 10, 2013

First of all, I called for a reservation and spoke to a man, repeated me name, day, and time multiple times after he kept getting it wrong and when I showed up I was told by a different male that I had no reservation and would not get sat. There was a younger american girl who was kind enough to... More 

Was this review helpful? Yes
Top Contributor
121 reviews 121 reviews
87 restaurant reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 26, 2013

I was here a few times for lunch and thought the place should be busier than it was. I generally order the sashimi or the sushi sashimi combo. The fish is always super fresh and very tasty. And the portions are huge compared to other places. I could eat here every day.

Was this review helpful? Yes 3
New York City, New York
Top Contributor
80 reviews 80 reviews
46 restaurant reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 2, 2013

We chose this restaurant based on past experiences of eating Hibachi at many locations around the world including Japan. We were shown to a table where another family was waiting for more customers. Our cook arrived and felt the need to entertain in a very loud manner. When the other tables filled with partygoers, their cooks were equally loud. Our... More 

Was this review helpful? Yes
West Hartford, Connecticut
Top Contributor
72 reviews 72 reviews
48 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 17, 2013

The hibachi part (they cook in front of you) is all right if you don't know Japanese food. The regular menu, sushi is fresh enough but tenpura- came w/ panko which should be katsu.They don't serve Miso soup either.

Was this review helpful? Yes
Milwaukee, Wisconsin
Senior Reviewer
10 reviews 10 reviews
10 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2013

This restaurant ought to be closed down and steam cleaned-not only is it horribly loud, the service is awful. The food was at best mediocre--guess you need a clown with sharp knives to keep you entertained and just ignore that the food isn't quite as fresh. The overall appearance of the place was slightly dirty to gross and the smell... More 

Was this review helpful? Yes
Simsbury, Connecticut
Senior Contributor
24 reviews 24 reviews
18 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 16, 2013

We had reservations (Hibachi Table) for a party of 14 at 8 pm. Only 2 out of 14 people ran late (@35 minutes) and they wouldn't seat the other 12 of us (who all arived between 7:50-8:05) until almost 8:30. We asked about 5 times to be seated and explained it was a birthday outting and we wanted to have... More 

Was this review helpful? Yes
Waterbury, Connecticut
Top Contributor
65 reviews 65 reviews
26 restaurant reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 9, 2013

Friends took me to Ichiro for my birthday in March. The place was packed. You definetely need a reservation for a weekend hibachi seating. There were four of us and other group of four around the hibachi. The cook did a great job keeping us entertained and providing a lot of saki. The price was very reasonable considering that we... More 

Was this review helpful? Yes 3

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Restaurant Details

Location and Contact Information

  • Address: 962 Farmington Avenue, West Hartford, CT 06107-2102
  • Location: United States  >  Connecticut (CT)  >  West Hartford

Price and Cuisine

  • Cuisine: Japanese
Open Hours
Sunday
12:00 pm - 10:00 pm
Monday
11:30 am - 10:00 pm
Tuesday
11:30 am - 10:00 pm
Wednesday
11:30 am - 10:00 pm
Thursday
11:30 am - 10:00 pm
Friday
11:30 am - 11:00 pm
Saturday
11:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from Ichiro Hibachi & Sushi staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?