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All 156 West Hartford Restaurants

Cheesecake Factory

71 Isham Rd, West Hartford, CT 06107-2205
860-233-5588
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Ranked #34 of 156 Restaurants in West Hartford
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:30 am
Cuisines: American
Dining options: Breakfast/Brunch, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Late Night
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147 reviews from our community

Visitor rating
    42
    52
    36
    10
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Senior Contributor
25 reviews 25 reviews
23 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 10, 2015

Visited earlier this month when a group of friends and I decided to meet up for dinner while we were all in town. This restaurant is perfect for just that kind of occasion. The service is not too quick that you cannot catch up but not too slow that you are all too busy focused on how hungry you are... More 

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Connecticut
Top Contributor
69 reviews 69 reviews
37 restaurant reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 28, 2014

I don't understand what the big deal is with this restaurant is and why people wait HOURS for a table. We were told about 25 minutes for a table of four at 3pm on a Sunday afternoon. OK. Waited almost 45. When our pager finally buzzed, we are back in the overcrowded waiting area and then told to wait to... More 

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Ellington, Connecticut
Contributor
14 reviews 14 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 5, 2014

Stopped in for lunch and was rudely told that I couldn't have a booth as there wasn't any waitstaff for the booth section. Sat in the "assembly line" seats and within three minutes, the hostess sat people in the booth across from me. Would of walked out but was with a client and didn't want to upset the client. Food... More 

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Connecticut
Senior Contributor
22 reviews 22 reviews
19 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2014

My daughter and I had lunch at the Cheesecake Factory today. We enjoyed the meal and the ambiance and the service was good. But, I don't like their cheesecakes! This is the second time I have eaten there and we shared a piece of cheesecake both times. The top of the cheesecake seems dried out as if it should have... More 

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1 review
3 of 5 stars Reviewed November 15, 2014 via mobile

Said the wait time was 45 minutes. Ended up waiting one hour and twenty minutes. Cheesecake was also frozen.

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cheshire,connecticut
Top Contributor
158 reviews 158 reviews
133 restaurant reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 7, 2014 credit card Amex Card Member Review

Food is good. Like their salads. Great brown bread. Wonderfully displayed desserts as you enter and leave!!

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Washington, DC
Top Contributor
316 reviews 316 reviews
116 restaurant reviews
2,388 helpful votes 2,388 helpful votes
3 of 5 stars Reviewed October 27, 2014

This is the first Cheesecake Factory I've been to where the service was substandard. I went on a Monday around 3PM and the place was virtually empty yet there was no one at the front desk to seat guests and then after she finally came it took at least 10 minutes before a waitress finally came to my table to... More 

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Newington, Connecticut, United States
Senior Contributor
26 reviews 26 reviews
11 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 29, 2014

My 4 year old wanted to go to the Cheese Cake Factory for his birthday. He loved. Loved, Loved loved it and when they sang Happy birthday. This really put the cream on the cake. the food was really good.

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West Hartford, Connecticut
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
5 of 5 stars Reviewed September 29, 2014

the large menu selection always makes it easy to get something new each time we go to the Cheesecake Factory! Food portions are large we always take home leftovers! The pasta dishes and the burgers are all great.

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Meriden, Connecticut
Top Contributor
73 reviews 73 reviews
52 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 29, 2014

I took someone here because it's their absolute favorite restaurant & was glad I did. I had been skeptical but we had a great time. The menu is huge which takes some time to peruse. So many choices and ours were excellent. The deep fried macaroni & cheese balls were an outstanding appetizer. There were so many cheesecakes to chose... More 

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Additional Information about Cheesecake Factory

Address: 71 Isham Rd, West Hartford, CT 06107-2205
Phone Number: 860-233-5588
Location: United States  >  Connecticut (CT)  >  West Hartford
Open Hours:
Sunday 10:00 am - 10:00 pm
Monday 11:30 am - 11:00 pm
Tuesday 11:30 am - 11:00 pm
Wednesday 11:30 am - 11:00 pm
Thursday 11:30 am - 11:00 pm
Friday 11:30 am - 12:30 am
Saturday 11:30 am - 12:30 am
Cuisine: American

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Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?