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Cheesecake Factory

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Get directions
71 Isham Rd, West Hartford, CT 06107-2205
860-233-5588
Website
Today
11:30 am - 12:30 am
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:30 am

TripAdvisor Reviewer Highlights

Read all 157 reviews
Visitor rating
  • 43
    Excellent
  • 58
    Very good
  • 38
    Average
  • 11
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Good cheesecake way overpriced

Not a place I can afford . Went there to pick up 2 pieces of cheesecake for my friends birthday. Very expensive. Good taste . Not the very best I've ever had but good .

4 of 5 starsReviewed March 27, 2015
Fran T
,
Southington, Connecticut
via mobile
Good for:
  • Breakfast/Brunch
  • Late Night
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157 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Southington, Connecticut
Senior Contributor
38 reviews 38 reviews
32 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 27, 2015 NEW via mobile

Not a place I can afford . Went there to pick up 2 pieces of cheesecake for my friends birthday. Very expensive. Good taste . Not the very best I've ever had but good .

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Ventura
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015 NEW

We are on a business trip and found this via Trip Advisor. The staff was friendly, well verser\d with the menu. The decor is gorgeous. I would recommend this to anyone visiting the ara. The best news is that the meals are reasonably priced. I was a bit shocked to see the bill, which was far lower than expected for... More 

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West Hartford
2 reviews
5 of 5 stars Reviewed March 18, 2015 via mobile

Not only was the food delicious, and obviously the dessert, but the ambience was pleasant. Of course, due to the popularity of the place we had a little wait, but it was well worth it!

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Connecticut
Top Contributor
128 reviews 128 reviews
82 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 15, 2015

Stopped in for brunch on a bday. Place is always busy. But after about a 20 minute wait we were seated. We finally ordered after our server seemed to be a little slower. The french toast was actually french bread with some gue in the middle according to my son. I had the monte cristo which was a sandwich with... More 

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New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 9, 2015

I ordered the combination plate of shrimp scampi and steak diane, for about $20, which was considerably more than each of those plates cost individually. What came to the table was a plate with 3 pieces of shrimp, 4 beef "medallions" (bite size) and a mound of mashed potatoes. It looked like half the food had fallen off the plate... More 

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Bristol, Connecticut
Top Contributor
200 reviews 200 reviews
77 restaurant reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed March 7, 2015

I had lunch with my daughter, son-in-law, and grandchildren on a Saturday. We arrived at 11:30 am to a small line of waiting patrons. By the time we left, there was quite a crowd waiting to get in. I ordered a chicken enchilada dish. The dish was hot, but the enchilada wasn't. It was tasty though. My daughter ordered a... More 

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New London, Connecticut
Top Contributor
110 reviews 110 reviews
85 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

We had excellent service. Our waiter, Matthew, was very attentive without being intrusive. He took our orders on time and food came out quickly. Salads, bread, children's meals and cheesecake were all very good. Cheesecake is very creamy and not overly sweet. We will definitely go back again.

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2 reviews
4 of 5 stars Reviewed February 20, 2015

The food is very good and you get more food for your buck, I work near the restaurant and I always see someone come out with a doggy bag. You won't be disappointed, however if you don't like to wait for a seat, be sure to go in the beginning of the week (Monday,Tuesday or Wednesday) otherwise you will have... More 

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Farmington, Connecticut
Top Contributor
189 reviews 189 reviews
156 restaurant reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed February 2, 2015 via mobile

We used to go to this restaurant many years ago and stopped because of the long waiting times. Yesterday was Super Bowl Sunday and we decided to go to one of our favorite restaurants, Max's Oyster Bar, but unfortunately, they were closed because of a staff event. Since we were in the neighborhood, we decided to try CCF in the... More 

Was this review helpful? Yes 1
Manchester
Top Contributor
88 reviews 88 reviews
64 restaurant reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 27, 2015

The Cheesecake Factory is a fun place to eat with a HUGE menu.The first time we went my wife was worried there would be nothing she could eat because she was on a weight loss program. We have eaten there numerous times since and each time she has had a problem NOT with finding something she can eat but instead,... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 71 Isham Rd, West Hartford, CT 06107-2205
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: 860-233-5588

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 12:30 am
Saturday
11:30 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?