We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cheesecake Factory

Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
71 Isham Rd, West Hartford, CT 06107-2205
860-233-5588
Website
Today
11:30 am - 12:30 am
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:30 am

TripAdvisor Reviewer Highlights

Read all 158 reviews
Visitor rating
  • 43
    Excellent
  • 59
    Very good
  • 38
    Average
  • 11
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Decent food when you are watching calories.....

I enjoyed having the opportunity to choose a lunch option that fits into my diet. The Cheese Cake Factory has a menu that provides healthy alternatives and gives you calorie information. I had shrimp tacos and they were quite filling and good. I wasn't tempted by their signature "cheese cakes... read more

4 of 5 starsReviewed April 2, 2015
Retired662013
,
Glastonbury, Connecticut
Good for:
  • Breakfast/Brunch
  • Late Night
Add Photo Write a Review

158 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Glastonbury, Connecticut
Senior Contributor
29 reviews 29 reviews
22 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 2, 2015

I enjoyed having the opportunity to choose a lunch option that fits into my diet. The Cheese Cake Factory has a menu that provides healthy alternatives and gives you calorie information. I had shrimp tacos and they were quite filling and good. I wasn't tempted by their signature "cheese cakes" and left the restaurant very satisfied. Would recommend this restaurant... More 

Was this review helpful? Yes
Southington, Connecticut
Senior Contributor
39 reviews 39 reviews
33 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 27, 2015

Not a place I can afford . Went there to pick up 2 pieces of cheesecake for my friends birthday. Very expensive. Good taste . Not the very best I've ever had but good .

Was this review helpful? Yes 1
Ventura
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

We are on a business trip and found this via Trip Advisor. The staff was friendly, well verser\d with the menu. The decor is gorgeous. I would recommend this to anyone visiting the ara. The best news is that the meals are reasonably priced. I was a bit shocked to see the bill, which was far lower than expected for... More 

Was this review helpful? Yes
West Hartford
2 reviews
5 of 5 stars Reviewed March 18, 2015

Not only was the food delicious, and obviously the dessert, but the ambience was pleasant. Of course, due to the popularity of the place we had a little wait, but it was well worth it!

Was this review helpful? Yes
Connecticut
Top Contributor
128 reviews 128 reviews
82 restaurant reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 15, 2015

Stopped in for brunch on a bday. Place is always busy. But after about a 20 minute wait we were seated. We finally ordered after our server seemed to be a little slower. The french toast was actually french bread with some gue in the middle according to my son. I had the monte cristo which was a sandwich with... More 

Was this review helpful? Yes
New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 9, 2015

I ordered the combination plate of shrimp scampi and steak diane, for about $20, which was considerably more than each of those plates cost individually. What came to the table was a plate with 3 pieces of shrimp, 4 beef "medallions" (bite size) and a mound of mashed potatoes. It looked like half the food had fallen off the plate... More 

Was this review helpful? Yes
Bristol, Connecticut
Top Contributor
200 reviews 200 reviews
77 restaurant reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed March 7, 2015

I had lunch with my daughter, son-in-law, and grandchildren on a Saturday. We arrived at 11:30 am to a small line of waiting patrons. By the time we left, there was quite a crowd waiting to get in. I ordered a chicken enchilada dish. The dish was hot, but the enchilada wasn't. It was tasty though. My daughter ordered a... More 

Was this review helpful? Yes
New London, Connecticut
Top Contributor
113 reviews 113 reviews
88 restaurant reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

We had excellent service. Our waiter, Matthew, was very attentive without being intrusive. He took our orders on time and food came out quickly. Salads, bread, children's meals and cheesecake were all very good. Cheesecake is very creamy and not overly sweet. We will definitely go back again.

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed February 20, 2015

The food is very good and you get more food for your buck, I work near the restaurant and I always see someone come out with a doggy bag. You won't be disappointed, however if you don't like to wait for a seat, be sure to go in the beginning of the week (Monday,Tuesday or Wednesday) otherwise you will have... More 

Was this review helpful? Yes
Farmington, Connecticut
Top Contributor
193 reviews 193 reviews
160 restaurant reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed February 2, 2015 via mobile

We used to go to this restaurant many years ago and stopped because of the long waiting times. Yesterday was Super Bowl Sunday and we decided to go to one of our favorite restaurants, Max's Oyster Bar, but unfortunately, they were closed because of a staff event. Since we were in the neighborhood, we decided to try CCF in the... More 

Was this review helpful? Yes 1

Travelers who viewed Cheesecake Factory also viewed

West Hartford, CT
 

Been to Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 71 Isham Rd, West Hartford, CT 06107-2205
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: 860-233-5588

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 12:30 am
Saturday
11:30 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?