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Cheesecake Factory

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71 Isham Rd, West Hartford, CT 06107-2205
860-233-5588
Website
Today
11:30 am - 12:30 am
Closed now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:30 am
Dining options: Lunch, Breakfast, Dinner, Late Night

TripAdvisor Reviewer Highlights

Read all 163 reviews
Visitor rating
  • 43
    Excellent
  • 62
    Very good
  • 40
    Average
  • 11
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Classic Cheesecake

You know what you get ;) Large portions, very busy, but fast service, friendly staff & a menu that is overwhelming for some or for others; allows every single person to eat what they'd like. From American to Mexican, with a side of Asian fusion and italian pizza&pasta. Cocktails are very tasty... read more

4 of 5 starsReviewed May 25, 2015
Kate1974
,
München
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163 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
München
Top Contributor
61 reviews 61 reviews
25 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 25, 2015 NEW

You know what you get ;) Large portions, very busy, but fast service, friendly staff & a menu that is overwhelming for some or for others; allows every single person to eat what they'd like. From American to Mexican, with a side of Asian fusion and italian pizza&pasta. Cocktails are very tasty. If you want to stay, linger after dinner... More 

Was this review helpful? Yes
Canton Center, Connecticut
Top Contributor
58 reviews 58 reviews
31 restaurant reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 20, 2015

A very popular spot on a late Saturday afternoon. Food was excellent and of course the cheesecake gets A+ rating. Pretty noisy inside so conversation wasn't easy. Good family spot. Not the best choice for our anniversary.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 19, 2015 via mobile

Cheesecake factory is a melding pot of different styles which you'll see in their menu and venue. The scenery and menu size is something rather impressive, but the awe it stops there and you're left at mediocre at best. I somehow feel it's comparable to an Olive Garden, TGIFriday's, etc foodwise. The cheesecake is yummy at first and progresses into... More 

Was this review helpful? Yes
Naugatuck, Connecticut
Reviewer
5 reviews 5 reviews
3 restaurant reviews
4 of 5 stars Reviewed May 16, 2015

Food is delicious, service is good, the restaurant is in a nice area, finding a parking spot can be a bit of a hassle, but there are parking garages near by.

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Old Saybrook, Connecticut
Senior Contributor
29 reviews 29 reviews
22 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 26, 2015

This visit we were celebrating a special occasion with family & friends. There were 7 in our party. After about a 30-40 minute wait, we were seated. Our waiter took our drink order and said he'd bring over some bread. After 15 min. He returned with the drinks and said there was no bread but a fresh batch would be... More 

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Glastonbury, Connecticut
Senior Contributor
30 reviews 30 reviews
23 restaurant reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 2, 2015

I enjoyed having the opportunity to choose a lunch option that fits into my diet. The Cheese Cake Factory has a menu that provides healthy alternatives and gives you calorie information. I had shrimp tacos and they were quite filling and good. I wasn't tempted by their signature "cheese cakes" and left the restaurant very satisfied. Would recommend this restaurant... More 

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Southington, Connecticut
Senior Contributor
43 reviews 43 reviews
36 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 27, 2015

Not a place I can afford . Went there to pick up 2 pieces of cheesecake for my friends birthday. Very expensive. Good taste . Not the very best I've ever had but good .

Was this review helpful? Yes 1
Ventura
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

We are on a business trip and found this via Trip Advisor. The staff was friendly, well verser\d with the menu. The decor is gorgeous. I would recommend this to anyone visiting the ara. The best news is that the meals are reasonably priced. I was a bit shocked to see the bill, which was far lower than expected for... More 

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West Hartford
Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 18, 2015

Not only was the food delicious, and obviously the dessert, but the ambience was pleasant. Of course, due to the popularity of the place we had a little wait, but it was well worth it!

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Connecticut
Top Contributor
129 reviews 129 reviews
83 restaurant reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 15, 2015

Stopped in for brunch on a bday. Place is always busy. But after about a 20 minute wait we were seated. We finally ordered after our server seemed to be a little slower. The french toast was actually french bread with some gue in the middle according to my son. I had the monte cristo which was a sandwich with... More 

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Restaurant Details

Location and Contact Information

  • Address: 71 Isham Rd, West Hartford, CT 06107-2205
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: 860-233-5588

Price and Cuisine

  • Cuisine: American
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 12:30 am
Saturday
11:30 am - 12:30 am

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?