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Cheesecake Factory

71 Isham Rd, West Hartford, CT 06107-2205
860-233-5588
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Ranked #37 of 158 Restaurants in West Hartford
Cuisines: American
Dining options: Breakfast/Brunch, Late Night
9 visitor photos
Restaurant details
Dining options: Breakfast/Brunch, Late Night
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131 reviews from our community

64% Recommend
    39
    46
    30
    10
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Keene, New Hampshire
Contributor
14 reviews 14 reviews
10 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2014 NEW

Too expensive for my liking but very tasty. Staff was very helpful and knowledgeable about menu items. Did not sample the desserts but they looked wonderful.

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Ellington, Connecticut
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed August 20, 2014 credit card Amex Card Member Review

Everything is good and you get good portions - along with fast service and nice atmosphere. In the heart of Blue back square in West Hartford Center. SAVE ROOM FOR DESERT - of course

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West Suffield, CT
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 16, 2014

We have eaten here a couple of times. My daughter loves the food and desert. The binder of choices is a bit much, but I have never had a bad meal. The wait to get in at anything close to a peak meal window (lunch/dinner) will take a while. Service while sitting at the table is fair, but not quick.... More

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New Jersey
Top Contributor
218 reviews 218 reviews
130 restaurant reviews
96 helpful votes 96 helpful votes
1 of 5 stars Reviewed August 10, 2014

Decided to have a "quick" lunch here while in Hartford. Waited 5 minutes to be seated even though the restaurant was nowhere near full. About 20 minutes after placing our order for a salad and a burger, we got some bread. After another 10-15 minutes we asked our waiter where our food was. He explained that cooked food takes longer... More

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Meriden, Connecticut
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

Yummy yummy! A lot of stuff is over priced for small portions but most of it is really yummy. My favorite dessert is the chocolate tower cake, for the size and quality of it, it is definitely worth what you pay! Nice staff. Over all good experience.

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East Hartford, Connecticut
Senior Contributor
30 reviews 30 reviews
20 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 4, 2014

Went out to the Cheesecake Factory for a nice Sunday lunch with friends. As always the food way over the top and the drinks were just as good. "BUT" the service was anything but. Waited over 15 minutes for the server to show up ordered drinks which arrived another 15 later. She said she would be right back with a... More

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Gorham
Contributor
13 reviews 13 reviews
5 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 23, 2014

A bit chaotic lunch, noisy but overall we had fun. Decent lunch food. No real wait. Pretty much what you might expect.

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Ottawa, Canada
Senior Contributor
38 reviews 38 reviews
28 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 8, 2014

The food at the cheesecake factory is delicious with huge portions (almost a bit too big) however the service is very slow. We were given a buzzer and told the wait would be about 10 minutes. After 15 minutes went by our buzzer went off and we had to wait almost another 10 minutes to actually be seated. Once seated,... More

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West Hartford, Connecticut
Top Contributor
69 reviews 69 reviews
48 restaurant reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 16, 2014

The decor is fun to look at for 10 mins. there. I don't understand why people keep coming back to eat such a horrible food with high price. Food is like typical franchaise resturant.(chilis, olive garden type) The service is very slow....

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Wolcott, Connecticut
Top Contributor
66 reviews 66 reviews
41 restaurant reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 28, 2014

If you care about quality over quantity.. this is maybe not the place for you. I was forced to go here with a giggling gaggle of friends of friends and I stand by decision to not be coo-coo for cheesecake. The cheese actually is ok. But the menu is completely overwhelming. There are alot of food choices, large portions, but... More

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