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The Counter

50 Memorial Rd, West Hartford, CT 06107-2207
+1 860-236-8400
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Ranked #51 of 153 restaurants in West Hartford
Cuisines: American
Description: We are no longer a franchisee of The Counter. Pearl's Grill is an independent restaurant serving Favorite Foods & Good Spirits. "Like" us, or check out our website for more details.
Restaurant details
Description: We are no longer a franchisee of The Counter. Pearl's Grill is an independent restaurant serving Favorite Foods & Good Spirits. "Like" us, or check out our website for more details.
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37 reviews from our community

64% Recommend
    9
    15
    7
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Torrington
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
1 of 5 stars Reviewed March 31, 2014

First of all, when this restaurant was "The Counter" it was fantastic. Great food - fresh, cooked perfectly, quality ingredients - just perfect... I went there last night with 3 other people. We were shocked when we pulled up and the name of the restaurant had been changed to "Pearl's Grill". My first reaction was to turn away and go... More

Was this review helpful? Yes
New Hartford, Connecticut
Top Contributor
78 reviews 78 reviews
58 restaurant reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 24, 2014

Walked by today 1/24 and it was closed. Windows covered saying will open with a new name. Talking to nurse in area, The Counter was a franchise, the owner gave up the franchise and opening new restaurant in the same spot.

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West Hartford, Connecticut
Top Contributor
100 reviews 100 reviews
62 restaurant reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 25, 2013 via mobile

I took my parents who were visiting from Florida for a fun family dinner with their grandson. despite it being the Thursday before Christmas we lucked into a parking space and a table at 6 pm in blue back at Counter burger. The choices are endless including for fries. the portions are huge and the food is delicious. not cheap... More

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Middlefield, Connecticut
Contributor
16 reviews 16 reviews
14 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 24, 2013

So, we headed out for my wife's preferred meal, a good burger. Wanted to try another location in West Hartford, but since they had an hour wait we decided to head over to Blueback Square. The wait was about 40 minutes, so didn't save much time. The hostess was young and seemed more interested in socializing than seeing to the... More

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South Windsor, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 5, 2013 credit card Amex Card Member Review

Lots of choices to choose from, beer and wine, good location. Have gluten free buns at no additional cost too.

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Hartford, Connecticut, USA
Senior Reviewer
10 reviews 10 reviews
10 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

I love that you can customize any order. I usually get something a little different each time. The parm fries & sweet potato fries are always a starter! The goat cheese spread is delish. The garlic aioli is another fav topping. You really can't go wrong! We have eaten here with a large group of 10 on a Sunday after... More

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Top Contributor
62 reviews 62 reviews
52 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 26, 2013

I will soon forget the burger that I had because it did not make the greatest impression on me. I will go again to see if I change my mind, however, this is very similar to a lot of burger joints popping up.

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Sarasota, Florida
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 4, 2013

Food was tasty, large portions, great fries! The atmosphere was a little bland. We had a nice server who was helpful as the menu is a bit hard for a first time experience. Would return.

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Greenland, NH
Contributor
19 reviews 19 reviews
12 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2013

Had a quick lunch here - the service was friendly and prompt. The taco turkey burger was perfect - seasoned to perfection!!

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West Hartford, Connecticut
2 reviews
2 of 5 stars Reviewed June 28, 2013

So, my son and I decided to grab a quick burger at Blue Back Square in West Hartford. We ended up at The Counter. The restaurant was pleasant enough, though the host took so long to seat us, that we seated ourselves and he soon followed with the menus. The menu is a bit of a challenge to tired partons.... More

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