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Max Downtown

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185 Asylum St, Hartford, CT 06103 (Trumbull Street)
+1 860-522-2530
Website
Today
11:30 am - 11:00 pm
Open now
See all hours
Hours:
Sun 5:00 pm - 10:00 pm
Mon - Fri 11:30 am - 11:00 pm
Sat 5:00 pm - 11:00 pm
Dining options: Breakfast, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 270 reviews
Visitor rating
  • 171
    Excellent
  • 61
    Very good
  • 24
    Average
  • 5
    Poor
  • 9
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Great restaurant, but iffy service

We booked this reservation well in advance, and booked it clearly as a birthday / anniversary celebration. Our reservation was for 6:30 pm, but we were not seated until about 10 after 7. That might not seem bad, but that was a long time for our elderly parents to stand waiting to eat. There was... read more

4 of 5 starsReviewed April 26, 2015
Abroma1a
Good for:
  • Large groups
  • Entertaining clients
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270 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Contributor
16 reviews 16 reviews
9 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 26, 2015 NEW

We booked this reservation well in advance, and booked it clearly as a birthday / anniversary celebration. Our reservation was for 6:30 pm, but we were not seated until about 10 after 7. That might not seem bad, but that was a long time for our elderly parents to stand waiting to eat. There was little apology, and no attempt... More 

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West Hartford, Connecticut
Senior Contributor
25 reviews 25 reviews
19 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 21, 2015 NEW

Been to Max Downtown many times over the years, for lunches, happy hours and dinners and never had bad service or food. Most recently for a birthday lunch. Max is the epitome of Hartford restaurants. On the upscale side so it is more costly, but worth every penny. The cocktail shrimp are huge, tender and delicious. Steaks rival the old... More 

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ct
Top Contributor
68 reviews 68 reviews
44 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 10, 2015

I returned after not being there for a while. Really good food good ambiance great service. Still the standard in the Hartford area

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Cedar Rapids, Iowa, United States
Top Contributor
51 reviews 51 reviews
34 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 2, 2015

Service in the bar and the dining room was perfect. Food selection on the menu was great. The quality of the meats was tops. The pace of bar to dining to bar to leaving was perfect after a long day at the office nearby. I would go again, but bring an extra checkbook due to pricing not being at meal... More 

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Hartford, Connecticut
2 reviews
5 of 5 stars Reviewed March 21, 2015

This was one of the BEST dinners ever! The ravioli with a soft running egg inside, light drizzle of truffle oil and shaved parmesan! Each dish from appetizer to dessert was surprising soothing and delicious. It felt as though we were in a very expensive New York style restaurants. Service was on point and the romantic lit room had small... More 

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Hartford, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2015

My husband and I dined on a Saturday evening about 3 weeks ago and were not wowed by the service. Our server was not attentive; left us for long periods. We arrived early when the restaurant was only partially filled and even though we waited for longer periods between the courses, the restaurant didn't get busy enough to explain the... More 

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newtown, United States
Contributor
13 reviews 13 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2015

Service is top notch. Food was consistent and finished very well across the board. Great wine selection. Location is ideal.

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East Granby, Connecticut
Top Contributor
89 reviews 89 reviews
41 restaurant reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 7, 2015

Went out w a group. Everyone had sandwiches. Most were in a hurry. One hour lunch cuts it too closely, 1.5 hours is better, and leaves time to talk about work. Service was quick once orders were taken. Drinks took a while. My pork sandwich was excellent. Since we eat here w some frequency, the menu is familiar. (We also... More 

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West Suffield, Connecticut
Top Contributor
76 reviews 76 reviews
54 restaurant reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 20, 2015

Max Downtown is one of several quality restaurants named Max ... We dine at one of their establishments when we want a quality meal in a nice atmosphere. For a special night out with a fine meal and wine list, Max Downtown can be a great selection. The pace of the meal will be slow and unhurried. The wine list... More 

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Senior Contributor
35 reviews 35 reviews
32 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 20, 2015

I don't know what's happening here but several times you go in and the steak is not a good cut or something, tough chewy....everything else was exceptionally well the asparagus and truffled tater tots Your a steak place you need to specialize in exceptional quality meat if I'm going to pay $44 for a Ribeye it better be good or... More 

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Restaurant Details

Location and Contact Information

  • Address: 185 Asylum St, Hartford, CT 06103
    (Trumbull Street)
  • Location: United States  >  Connecticut (CT)  >  Hartford
  • Phone Number: +1 860-522-2530

Price and Cuisine

  • Average Prices: USD 60 - 80
  • Cuisine: American, Steakhouse

Restaurant Characteristics

  • Dining Style: Fine Dining
  • Good for: Large groups, Entertaining clients
Open Hours
Sunday
5:00 pm - 10:00 pm
Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 11:00 pm
Saturday
5:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Max Downtown staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?