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Big House Burgers & Bottlecap Bar

2093 Curve Plz, Steamboat Springs, CO 80487
970-870-8500
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43 reviews from our community

83% Recommend
    19
    17
    5
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Fort Collins, Colorado
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 of 5 stars Reviewed July 21, 2014

I went here while on vacation with my family in Steamboat. After looking at multiple restaurant menus, we decided to go to Big House Burgers. It seemed like a great place for some casual American food. When we got there, no one was in thre parking lot. Bad sign, but we decided to go in anyways. We were seated and... More

Was this review helpful? Yes 1
Cincinnati
Senior Contributor
22 reviews 22 reviews
9 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2014

We were surprised by how busy it was when we came in for a very early dinner at 330, but our waitress was great and our good came quickly. The fried mushrooms were very different than others I'd had, having a sweet note to them, but they were very good. I also loved the ginger teriyaki dressing that came on... More

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Colomark, Guest Relations Manager at Big House Burgers & Bottlecap Bar, responded to this review

Fantastic! Nothing ends a meal better than two sundaes. More

Lehi, Utah
Contributor
18 reviews 18 reviews
8 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2014

My wife and I stopped to get a burger on the way our of town. We still had several hours of driving, so we did not want to make a long stop for dinner. The service was excellent (to go meals in less than 10 minutes). We got some great suggestions and liked the food a lot. The 'Big Kid... More

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Colomark, Guest Relations Manager at Big House Burgers & Bottlecap Bar, responded to this review

Feel free to stop in any time. We really appreciate the positive feedback. More

Cheyenne, Wyoming
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 20, 2014

I understand how busy workers can get but not listening to their customers needs is never acceptable. We visited your restaurant because we were told you had gluten free choices on the menu. It is always a challenge for us to find someplace that my daughter, who has celiac disease, can get a good meal. As nothing else appealed to... More

Was this review helpful? Yes 2
Colomark, Guest Relations Manager at Big House Burgers & Bottlecap Bar, responded to this review

You have given us a lot to consider. We appreciate the feedback and take it to heart. More

Omaha, Nebraska
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2014

Came here for lunch with the family. Server was very attentive and pleasant. We all ordered different items and everything came out hot and cooked to our liking. They offer shoestrings fries and those were seasoned perfectly and weren't greasy. Overall, this is a place we would come back to.

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Colomark, Guest Relations Manager at Big House Burgers & Bottlecap Bar, responded to this review

Fantastic to hear. Looking forward to having you back the next time you're in town. More

Steamboat Springs, Colorado
Contributor
14 reviews 14 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 15, 2014

Big House has an OK menu with OK pricing, in an OK setting. Everything about it could be better, but that doesnt mean anything about it is terrible either. It just is what it is, and since it's on the far (west) side of town, there just arent many other choices.

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Colomark, Guest Relations Manager at Big House Burgers & Bottlecap Bar, responded to this review

Thanks Kurt. We're always looking to improve and appreciate your input. More

Colorado Springs, Colorado
Contributor
20 reviews 20 reviews
9 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 4, 2014

Although our server was really sweet she was a little slow. She also forgot a few things we asked for and we had to go to the front to ask for it. Also she never refilled our waters. But, the burgers were amazing. Both my husband and I ordered beef burgers but they also had buffalo burgers. They were so... More

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Colomark, Guest Relations Manager at Big House Burgers & Bottlecap Bar, responded to this review

We love supporting local businesses as well. We're very happy to read how much you enjoyed the burgers. But it sounds like we need to continue working with our newer staff members so that they understand how important their service is to the overall experience. Thanks for letting us know. More

Rifle
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2014

Had some business in Steamboat and once that was done we needed a quick lunch. Had noticed Big Burger House before so we gave it a chance. Good move. Lots of burger choices and, at last, found a place that uses a 1/3 pound patty instead of the monster 1/2 pounder which I used to be able to gulp down,... More

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Colomark, Guest Relations Manager at Big House Burgers & Bottlecap Bar, responded to this review

Thank you! This is exactly the kind of experience we strive to offer everyone who walks through the door. Come back and see us the next time you have business in town. More

Littleton, Colorado
Senior Contributor
28 reviews 28 reviews
19 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 15, 2014

Has really high ratings but we just were not all that impressed with the food. I had the bison burger, which was good but definitely messy eating and my husband enjoyed the grilled cheese but nothing to brag about. However, the male server we had in the bar area where we sat, was extremely attentive, friendly and efficient. One hard... More

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Colomark, Guest Relations Manager at Big House Burgers & Bottlecap Bar, responded to this review

Hi Kathy... thanks for the feedback. We'll let our bartender know to keep up the hard work. Sorry the burger didn't meet expectations. We'll work with the kitchen to make sure that everything coming out is above average. More

Steamboat Springs, Colorado
Senior Contributor
40 reviews 40 reviews
35 restaurant reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed January 23, 2014

I've always liked Big House Burger but haven't been there in quite a while. I won't be going back. I stopped in recently for a late lunch and ordered a big salad which looked nice on the menu. The salad was silently dropped off at the table but the waitress (Callie is her name, I believe) NEVER came back. a.... More

Was this review helpful? Yes 1
Colomark, Guest Relations Manager at Big House Burgers & Bottlecap Bar, responded to this review

@SteamboatBob53... I don't blame you. I wouldn't come back to Big House with this (lack of) service either. We're extremely sorry this happened to you. But I wanted to let you know that after looking more deeply into this instance, we have terminated that server's employment. She most certainly did not represent who we are or who we strive to... More

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