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Chili's Grill & Bar

Mexican, Steakhouse
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15898 Jackson Creek Pkwy, Monument, CO 80132-8520
719-488-3647
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TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 2
    Excellent
  • 5
    Very good
  • 8
    Average
  • 4
    Poor
  • 4
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Not Up Par

Yuck, worst meal I've had in a long time. Forgot our appetizers to start with. Food was greasy. Steak was a very small portion in fajitas and not warm. Manger was apologizing to all the tables around us for their poor service. Drinks were okay. Manager did adjust our bill for the bad... read more

1 of 5 starsReviewed February 11, 2015
Linda O
,
Colorado Springs, Colorado
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23 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Colorado Springs, Colorado
Top Contributor
51 reviews 51 reviews
35 restaurant reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 11, 2015

Yuck, worst meal I've had in a long time. Forgot our appetizers to start with. Food was greasy. Steak was a very small portion in fajitas and not warm. Manger was apologizing to all the tables around us for their poor service. Drinks were okay. Manager did adjust our bill for the bad experience we had. This place has some... More 

Was this review helpful? Yes
Colorado Springs, Colorado
Senior Contributor
38 reviews 38 reviews
19 restaurant reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 26, 2014

The Monument location is not great, but it is better than some Chili's; however, I was very disappointed with a takeout order last week. We had some friends over and decided to order four meals as takeout from Chili's. We placed our order online and it said to pick it up in 34 minutes. BTW - The online ordering was... More 

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Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
20 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 17, 2014

This Chili's happens to be the best Chili's I have ever eaten at, and I have eaten at many different Chili's! The fajitas there are generous in portion and delicious. Their service is great! Very attentive and friendly waiters. Highly recommend! This is one of our "go to" family restaurants when we are in Monument while visiting CO, and have... More 

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Monument, Colorado
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 5, 2014

Like any other Chili's, but service is very slow. Don't go here anymore as food is too salty for my taste.

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Denver, Colorado
Senior Contributor
22 reviews 22 reviews
21 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 29, 2014

My son and I went to Chili's last week. I do this for him... ;) When we entered there was no-one around except two tables with customers. I seriously mean no employee in sight and 10-12 tables were a mess. My first instinct was to leave but I do this for my son... we waited around for maybe 5 minutes... More 

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Colorado Springs, Colorado
Top Contributor
73 reviews 73 reviews
40 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 7, 2014

Prior to this visit, Chili's had always had good, reliable food, at a reasonable price. They had changed the menu since the last time we visited, and not for the better. Also, the quality of the food had dropped. It went from being very good to just okay. Pleasant atmosphere, good service, good for families.

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Colorado
Top Contributor
90 reviews 90 reviews
45 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 4, 2014

I was taken here for my birthday with friends. We were a little early but the owner was there and welcomed us in and we were given great service and excellent food. It was hard to make a selection from all the choices. The dining are was newly redone and very nice. Unfortunately, I returned with my family soon after... More 

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Delta, Colorado
Top Contributor
50 reviews 50 reviews
23 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 29, 2013

I got an order to go and sat there waiting for an employee to even say anything to me for about 10mins, the staff was walking in and out kitchen complaining about how hot it was before a girl asked if I needed help. The food was okay part of my order was missing even though I asked if it... More 

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Monument, Colorado
Top Contributor
136 reviews 136 reviews
93 restaurant reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 17, 2013

Located off 1-25 in the Monument Shopping Center., behind Home Depot., great prices, family atmosphere., fast service., Great selections for 2/$20., ton's of food., spinach dip and chips great., while you wait for your selection., Also, great burgers., etc., Stop by., and see for yourself!!! Enjoy, bye

Was this review helpful? Yes
Monument, Colorado
Top Contributor
130 reviews 130 reviews
74 restaurant reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed October 16, 2013

Chilis, like all other chains, have standards. This one should be eliminated from the chain. As you have read in other reviews, they are consistently poor. I ordered my steak medium which is described as pink in the middle. This one was well done, brown all the way through. It was also room temperature, as were the loaded mashed potatoes.... More 

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Restaurant Details

Location and Contact Information

  • Address: 15898 Jackson Creek Pkwy, Monument, CO 80132-8520
  • Location: United States  >  Colorado (CO)  >  El Paso County  >  Monument
  • Phone Number: 719-488-3647

Price and Cuisine

  • Cuisine: Mexican, Steakhouse

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?