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On the Border

Mexican
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2190 Southgate Rd, Colorado Springs, CO 80906-2659
719-645-7570
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Today
9:00 am - 5:00 pm
Closed now
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Hours:
Mon - Fri 9:00 am - 5:00 pm
Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 12
    Excellent
  • 18
    Very good
  • 13
    Average
  • 6
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Very slow service, then order was wrong

It took over 40 minutes to get our food. We asked to speak to the Manager. When our food arrived, the order was wrong. Manager took another 10 minutes to come speak to us. She stated that she was actually in the kitchen getting them caught up. She decided to comp our meal.

3 of 5 starsReviewed August 25, 2015
Joe G
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52 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
16 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 25, 2015 NEW

It took over 40 minutes to get our food. We asked to speak to the Manager. When our food arrived, the order was wrong. Manager took another 10 minutes to come speak to us. She stated that she was actually in the kitchen getting them caught up. She decided to comp our meal.

Was this review helpful? Yes
Flowood, Mississippi
Level Contributor
38 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 11, 2015 credit card Amex Card Member Review

Excellent, outstanding, perfect food and service. We ate until full and had great leftovers the next day.

Was this review helpful? Yes
A TripAdvisor Member
2 of 5 stars Reviewed August 5, 2015

Food tasted like it was microwaved. The chicken cubes on my street tacos tasted like the pre-cooked refrigerator type and my husbands mahi tacos were actually cold. Will not go back to this chain restaurant anywhere again. Bummer.

Was this review helpful? Yes
Colorado Springs, Colorado
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 20, 2015

I understand that genuine, homemade Mexican flavors are hard to come by, but I've had better food from Taco Bell. I had chicken enchiladas and they were absolutely rancid. The only thing I enjoyed were the chips and salsa. Gross place. Never again.

Was this review helpful? Yes
Colorado Springs, Colorado
Level Contributor
77 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 20, 2015

Top to bottom best service I have seen in quite sometime.Placement to finish . Very neat orderly . Food was great staff check in many times to insure everything was well. The place was fairly full and they handled it very professionally. Food was fast to come out and no one did not do a great job.Variety of menu items... More 

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Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 11, 2015

We came on a Saturday evening, hungry for nachos. I love their salsa and the tableside guac. Jennifer was our server and she did a great job. My daughter loved her kids menu nachos and I ordered the stacked nachos. Super yummy, great atmosphere, and the manager checked in to ask how everything was. On The Border is much better... More 

Was this review helpful? Yes
SocialOTB, Manager at On the Border, responded to this review

Thank you for the positive feedback! We are happy that you and your family enjoyed our nachos and guacamole. We appreciate the shout-out to Jennifer – we will be sure to pass on the praise! Thank you for choosing On The Border and we look forward to serving you again. Please come back soon! More 

Colorado Springs
Level Contributor
222 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed March 19, 2015

We have eaten at this On the Border for five years and this location continues to meet and exceed expectations for a chain Mexican restaurant. Good variety on the lunch menu (Monday - Friday, open until 4 pm) ranging from lunch combos, burritos, and chimichangas at $7.99 up to steak fajitas at $11.49. Full food and beverage menu is extensive.... More 

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Cripple Creek, Colorado
Level Contributor
50 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 26, 2014

Eat there frequently, always good food & great service (some of the best waiters & waitresses of anywhere I have been). Have been there dozens of times & the food has always been fantastic.

Was this review helpful? Yes
SocialOTB, Manager at On the Border, responded to this review

Thank you for the kind review. We are happy that you enjoy our food and service. Thank you for choosing On The Border and we look forward to serving you again. Please come back soon! More 

Los Angeles, California
Level Contributor
119 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed November 26, 2014

We loved this place. We were very impressed. The restaurant is very clean. Waitress was friendly and food was amazing. Great atmosphere. Too bad we don't have On the Border in California this chain is pretty much better than the one in California.

Was this review helpful? Yes
Plymouth, Indiana
Level Contributor
113 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed October 28, 2014

Not a bad restaurant and not the greatest. They had 8.99 all you can eat enchiladas when was there and they were decent and you can't beat that price. Had a great waitress too.

Was this review helpful? Yes
SocialOTB, Manager at On the Border, responded to this review

Thank you for your review. We are glad that you enjoyed our Endless Enchiladas. Thank you for choosing On The Border and we look forward to serving you again. Please come back soon! More 

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Restaurant Details

Location and Contact Information

  • Address: 2190 Southgate Rd, Colorado Springs, CO 80906-2659
  • Location: United States  >  Colorado (CO)  >  El Paso County  >  Colorado Springs
  • Phone Number: 719-645-7570

Price and Cuisine

  • Cuisine: Mexican
Open Hours
Monday
9:00 am - 5:00 pm
Tuesday
9:00 am - 5:00 pm
Wednesday
9:00 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 5:00 pm

Questions & Answers

Questions? Get answers from On the Border staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?