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Chick-fil-A

American, Fast Food
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346 Metzler Dr, Castle Rock, CO 80108-7682
303-660-0999
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Today
6:00 am - 10:00 pm
Closed now
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Hours:
Mon - Sat 6:00 am - 10:00 pm
Dining options: Breakfast

TripAdvisor Reviewer Highlights

Read all 25 reviews
Visitor rating
  • 19
    Excellent
  • 6
    Very good
  • 0
    Average
  • 0
    Poor
  • 0
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    5 of 5 stars
  • Value
    5 of 5 stars
    Atmosphere
    4.5 of 5 stars
How do you do it?

How do you train teenagers to be so excellent with their service skills? It is really impressive. The food here is always great as is the demeanor of the staff. Always my go-to when I want fast food. It isn't garbage like McDonalds!

5 of 5 starsReviewed August 27, 2015
Andrew F
,
Castle Rock, Colorado
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25 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Castle Rock, Colorado
Level Contributor
156 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed August 27, 2015 NEW

How do you train teenagers to be so excellent with their service skills? It is really impressive. The food here is always great as is the demeanor of the staff. Always my go-to when I want fast food. It isn't garbage like McDonalds!

Was this review helpful? Yes
Phoenix, Arizona
Level Contributor
42 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 17, 2015

the customer service at chik fil a is how everyone restaurant should operate. I love what this place stands for and I love that they give first time job opportunities and really train them. this company is striving.

Was this review helpful? Yes
Castle Rock, Colorado
Level Contributor
43 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 29, 2015

Chick-fil-A is great. Pros: the food is usually very good, with very good customer service. Christmas calendars are always a great find. Being a teacher, I give them to students as rewards or gifts. Everyone likes them! Busy place with lots of families, high schoolers, sports teams etc. Good location!

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Castle Rock, Colorado
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

Their bagel sandwich is the best fast food breakfast sandwich out there. Huge piece of juicy chicken with crusty exterior, topped with fluffy egg and cheese - all in between a healthy bagel. Add egg to the chicken biscuit for another treat during breakfast!

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Castle Rock, Colorado
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 22, 2015

You would be hard-pressed to find a fast food restaurant or any sit down restaurant with friendlier customer service. Compared to other Chick-fil-a restaurants, none have even come close to making sure the customer has a pleasant experience. The food is always fresh and satisfying.

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Castle Rock, Colorado
Level Contributor
149 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 9, 2015

Okay I only eat ChickfilA "fast food"- the grilled chicken nuggets and salads are great. The milkshakes are wonderful and the ice tea is great too. I just love the nice service inside too. The parking here is a bit of a problem-don't come at peak lunch! And I got a military discount. Its a good break in the day... More 

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Belton, Missouri, United States
Level Contributor
7 reviews
3 restaurant reviews
5 of 5 stars Reviewed November 20, 2014

I could not believe how busy and crowded this restaurant was but how GREAT the service and food were for a fast food chain. We had people asking to refill our drinks and constantly cleaning off tables as soon as people left so new guests could be seated. Very impressed - never seen this before in a fast food place.

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Ketchikan, Alaska
Level Contributor
123 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 17, 2014

Seriously, my family loves Chic-fil-a, we eat it usually once every week and it's an easy go-to for me when I'm traveling on work assignments. The service is the best-as fast food goes - and the food always meets our expectations.

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Seminole, Florida
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 27, 2013 via mobile

Great place for kids -- playground, step stools in bath room to help kids reach sink. Even supply mouthwash in rest rooms (unheard of). Staff friendly and extremely helpful. Walk around offering seconds on soft drinks and keep tables cleaned off quickly when crowded.

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Livingston Manor, New York
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 stars Reviewed September 7, 2013

Fast friendly service AT the TABLE!! no standing in line with hungry children, balancing trays...gathering supplies...balancing act of family, food. Totally relaxing and enjoyable visit with 3 young grandchildren, 2 sets of parents and doting grandparents. Play area...the best.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 346 Metzler Dr, Castle Rock, CO 80108-7682
  • Location: United States  >  Colorado (CO)  >  Castle Rock
  • Phone Number: 303-660-0999

Price and Cuisine

  • Cuisine: American, Fast Food
Open Hours
Monday
6:00 am - 10:00 pm
Tuesday
6:00 am - 10:00 pm
Wednesday
6:00 am - 10:00 pm
Thursday
6:00 am - 10:00 pm
Friday
6:00 am - 10:00 pm
Saturday
6:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Chick-fil-A staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?