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The Counter Santana Row

Certificate of Excellence
Mexican, American, Hamburgers, Diner
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3055 Olin Avenue, Suite 1035, San Jose, CA 95128
(408) 423-9200
Website
Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 10:00 pm
Dining options: Dinner, Lunch, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 83 reviews
Visitor rating
  • 30
    Excellent
  • 31
    Very good
  • 18
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Yummy design your own burger!

I found this place by accident when walking around and I am so glad I did! I told hubby about it and we went back so he could eat here also and he loved it too.

4 of 5 starsReviewed June 23, 2015
Amber L
,
South Haven, Michigan
Good for:
  • Families with children
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83 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
South Haven, Michigan
Level Contributor
9 reviews
5 restaurant reviews
4 of 5 stars Reviewed June 23, 2015 NEW

I found this place by accident when walking around and I am so glad I did! I told hubby about it and we went back so he could eat here also and he loved it too.

Was this review helpful? Yes
San Jose, California
Level Contributor
7 reviews
7 restaurant reviews
5 of 5 stars Reviewed June 19, 2015

I finally found the best cheeseburger in the San Jose area when I went to The Counter. First, its location in Santana Row sets it into a venue which is fun and friendly so the general feeling is a relaxed and happy one. There's outdoor seating as well as indoor, and The Counter's outdoor seating area just flows into the... More 

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Level Contributor
7 reviews
6 restaurant reviews
3 of 5 stars Reviewed June 12, 2015

I'm Gluten Free by choice (most of the time) so I opted to have my burger on a GF bun. I should have stuck with my regular choice of just having the burger sans bun. The meat was nice and the toppings were better! The Counter experience still left much to be desired. There was a long wait to be... More 

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Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 22, 2015

The location is nice and the service is impeccable. The landmark of the location is the do-it-yourself burger. They have forms with checkboxes in the menu and a lot of pencils. You make your ticks, hand it over and a bit later you get to see your creation, quite a nice experience, if you got lucky with the mixture. The... More 

Was this review helpful? Yes 1
San Jose, California
Level Contributor
112 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed March 27, 2015

Best turkey burger ever - love to have it with the vanilla shake and the sweet potato fries delicious burgers, great location @ santana row, inside and outdoors seating makes it perfect for family, couples and kids!

Was this review helpful? Yes 1
San Jose, California, United States
Level Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 13, 2015

Top notch. Endless combinations beef, chicken, byson, and more. Customize your toppings, bread, sauces. Great presentation with quality ingredients

Was this review helpful? Yes 1
San Jose, California
Level Contributor
38 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 3, 2015

I like that you get to customize your burgers. I enjoy taking my nieces and nephews here and letting them try new things on a burger.

Was this review helpful? Yes 1
Tel Aviv, Israel
Level Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 26, 2015

Was there for the first time with couple of friends on Sunday night. They do not accept invitation by phone so we waited outside 45 minutes! Eventually dinner was great, by the fact you can actually choose almost what ever you want with your burger. You get a paper with many many choices and a small pencil to mark your... More 

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Sunnyvale, California
Level Contributor
25 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 23, 2014 credit card Amex Card Member Review

The Counter is the best burger place around, and lives up to the label "gourmet." The specials are good, but you really want to try the custom made burgers.

Was this review helpful? Yes 1
San Francisco, California
Level Contributor
37 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 21, 2014

Absolutely the best burger in San Jose. I wish they would bring their steak burger special back again. Good selection of wine and beer and fabulous fries in an awesome setting. Please bring back the rombauer merlot. I love the burger medium rare topped with egg and cheese.

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Additional Information about The Counter Santana Row

Address: 3055 Olin Avenue, Suite 1035, San Jose, CA 95128
Phone Number: (408) 423-9200
Location: United States  >  California (CA)  >  San Jose
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 10:00 pm
Saturday 11:00 am - 10:00 pm
Cuisine: Mexican, American, Hamburgers, Diner

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Restaurant Details

Location and Contact Information

  • Address: 3055 Olin Avenue, Suite 1035, San Jose, CA 95128
  • Location: United States  >  California (CA)  >  San Jose
  • Phone Number: (408) 423-9200

Price and Cuisine

  • Cuisine: Mexican, American, Hamburgers, Diner

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from The Counter Santana Row staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?