We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Counter Santana Row

3055 Olin Avenue, Suite 1035, San Jose, CA 95128
(408) 423-9200
Website
Improve this listing
Ranked #36 of 1,906 restaurants in San Jose
Certificate of Excellence 2014
Cuisines: American, Diner, Hamburgers
Good for: Families with children, Outdoor seating
Most recent review
- Aug 6, 2014
Restaurant details
Good for: Families with children, Outdoor seating
Write a Review

68 reviews from our community

73% Recommend
    24
    26
    14
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Columbia, Maryland
Senior Contributor
39 reviews 39 reviews
11 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 6, 2014

You can build a salad or burger any way you like, with a crazy list of options, including a great vegetarian burger. Choices include a multitude of different toppings, cheeses, and sauces. Different bun types or no-bun options available. The fries are great too. I highly recommend the sweet potato fries that come with a side of one of the... More

Was this review helpful? Yes
San Jose, CA
Top Contributor
119 reviews 119 reviews
69 restaurant reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 26, 2014

If you are in the area, check it out. I would say it's a good burger but for the price it's not to die for and not super sized. Service was a little hit and miss. Waited about 10mins after sitting down to get our order. The burger is good, they have some nice sauces. There is also the burger... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
11 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

Our family dined here early on a Monday. We sat on the patio and enjoyed the cool morning. since it was our first visit, the waiter took his time explaining the menu and various options. We throughly enjoyed our meals. The onion strings were a little greasy. They probably need to add a napkin to the bottom of the bowl... More

Was this review helpful? Yes
Saratoga, California
Senior Contributor
37 reviews 37 reviews
15 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 29, 2014

Nice out side seating. Make your own burger/ salad menu, so really great to personalize. Love the sweet potato fries. Kids menu great too.

Was this review helpful? Yes
San Diego, California
Top Contributor
239 reviews 239 reviews
95 restaurant reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed May 17, 2014

Gourmet burger joints are springing up all over. This is the first The Counter I have been to (not counting the one at the San Diego airport that serves Breakfast). I like the added sit down service and you create your own. It was a long wait though and I don't know that they were really very efficient with seating... More

Was this review helpful? Yes
LINDEN
Top Contributor
51 reviews 51 reviews
43 restaurant reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed May 16, 2014

Located in busy Santana Row. Large crowds but also very ineffective service. It looks effective with the I-Pad sign in but people just stand around as the customers wait. Too many couples (2) are seated at tables for 4 or more which makes the wait longer. Sangys are many varieties. You take a base meat or veggy and pick various... More

Was this review helpful? Yes
KCMO
Senior Contributor
41 reviews 41 reviews
29 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 13, 2014

It's just a whole new burger experience. So many choices...just go there and enjoy it. We liked sitting outside to enjoy the people-watching on Santana Row.

Was this review helpful? Yes
San Jose, California
Contributor
11 reviews 11 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2014

The Counter has several Bay Area locations, and every one of them give you unforgettable quality. They give you the chance to literally build your burger! There is even a "burger in a bowl " option. The milkshakes are excellent, and they have yummy onion strings!

Was this review helpful? Yes
Belvidere, Illinois
Senior Contributor
42 reviews 42 reviews
29 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 22, 2014

The food is good but expensive. Don't buy liqueur, thought $10 for a screwdriver is kind of high.Don't think I'd go back

Was this review helpful? Yes
San Jose, California
Contributor
17 reviews 17 reviews
4 restaurant reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 15, 2014

Stopped by here for lunch on a late Sunday afternoon. Fabulous service. Friendly, fast and on the ball. Waiter gave us lots of recommendations and wasn't pushy at all. Good portions. Great drinks. Good prices and didn't rush us out after we had finished eating, despite the queues waiting for a table. Try it next time at your at Santana... More

Was this review helpful? Yes

Travelers who viewed The Counter Santana Row also viewed

 

Been to The Counter Santana Row? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage The Counter Santana Row, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing