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All 1,915 San Jose Restaurants

The Counter Santana Row

3055 Olin Avenue, Suite 1035, San Jose, CA 95128
(408) 423-9200
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Ranked #54 of 1,915 Restaurants in San Jose
Certificate of Excellence 2014
Sun - Sat 11:00 am - 10:00 pm
Cuisines: American, Diner, Hamburgers
Good for: Families with children, Outdoor seating
Restaurant details
Good for: Families with children, Outdoor seating
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71 reviews from our community

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Rating summary
Date | Rating
  • Dutch first
  • English first
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  • Any
English first
Syracuse, New York
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 9, 2014

From the size of the crowd waiting to eat, we decided to get carry out here. They were pretty good about answering questions about the extensive menu and getting our order and having it ready in about 25 minutes (10 mins later than they said, but we expected that based on the crowd). Its pricey for burgers , but they... More

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San Jose, California, United States
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 29, 2014 via mobile

I have eaten here twice, and the food is good. There are a seemingly endless amount of choices and combinations to make your perfect burger. However, that being said, the service is friendly but slow. One time we waited over an hour for a table and when we inquired about it, we were told we had already been called, but... More

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Columbia, Maryland
Senior Contributor
39 reviews 39 reviews
11 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 6, 2014

You can build a salad or burger any way you like, with a crazy list of options, including a great vegetarian burger. Choices include a multitude of different toppings, cheeses, and sauces. Different bun types or no-bun options available. The fries are great too. I highly recommend the sweet potato fries that come with a side of one of the... More

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San Jose, CA
Top Contributor
149 reviews 149 reviews
90 restaurant reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed July 26, 2014

If you are in the area, check it out. I would say it's a good burger but for the price it's not to die for and not super sized. Service was a little hit and miss. Waited about 10mins after sitting down to get our order. The burger is good, they have some nice sauces. There is also the burger... More

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12 reviews 12 reviews
11 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

Our family dined here early on a Monday. We sat on the patio and enjoyed the cool morning. since it was our first visit, the waiter took his time explaining the menu and various options. We throughly enjoyed our meals. The onion strings were a little greasy. They probably need to add a napkin to the bottom of the bowl... More

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Saratoga, California
Senior Contributor
42 reviews 42 reviews
18 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 29, 2014

Nice out side seating. Make your own burger/ salad menu, so really great to personalize. Love the sweet potato fries. Kids menu great too.

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San Diego, California
Top Contributor
243 reviews 243 reviews
99 restaurant reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed May 17, 2014

Gourmet burger joints are springing up all over. This is the first The Counter I have been to (not counting the one at the San Diego airport that serves Breakfast). I like the added sit down service and you create your own. It was a long wait though and I don't know that they were really very efficient with seating... More

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Top Contributor
59 reviews 59 reviews
49 restaurant reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 16, 2014

Located in busy Santana Row. Large crowds but also very ineffective service. It looks effective with the I-Pad sign in but people just stand around as the customers wait. Too many couples (2) are seated at tables for 4 or more which makes the wait longer. Sangys are many varieties. You take a base meat or veggy and pick various... More

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Senior Contributor
41 reviews 41 reviews
29 restaurant reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 13, 2014

It's just a whole new burger experience. So many choices...just go there and enjoy it. We liked sitting outside to enjoy the people-watching on Santana Row.

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San Jose, California
11 reviews 11 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2014

The Counter has several Bay Area locations, and every one of them give you unforgettable quality. They give you the chance to literally build your burger! There is even a "burger in a bowl " option. The milkshakes are excellent, and they have yummy onion strings!

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Additional Information about The Counter Santana Row

Address: 3055 Olin Avenue, Suite 1035, San Jose, CA 95128
Phone Number: (408) 423-9200
Location: United States  >  California (CA)  >  San Jose
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 10:00 pm
Saturday 11:00 am - 10:00 pm
Cuisine: American, Diner, Hamburgers

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