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The Counter Santana Row

3055 Olin Avenue, Suite 1035, San Jose, CA 95128
(408) 423-9200
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Ranked #32 of 1,902 restaurants in San Jose
Certificate of Excellence 2014
Cuisines: American, Diner, Hamburgers
Good for: Families with children, Outdoor seating
Most recent review
- Jul 11, 2014
Restaurant details
Good for: Families with children, Outdoor seating
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66 reviews from our community

74% Recommend
    23
    26
    13
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Contributor
12 reviews 12 reviews
11 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014

Our family dined here early on a Monday. We sat on the patio and enjoyed the cool morning. since it was our first visit, the waiter took his time explaining the menu and various options. We throughly enjoyed our meals. The onion strings were a little greasy. They probably need to add a napkin to the bottom of the bowl... More

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Saratoga, California
Senior Contributor
32 reviews 32 reviews
13 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 29, 2014

Nice out side seating. Make your own burger/ salad menu, so really great to personalize. Love the sweet potato fries. Kids menu great too.

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San Diego, California
Top Contributor
217 reviews 217 reviews
85 restaurant reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 17, 2014

Gourmet burger joints are springing up all over. This is the first The Counter I have been to (not counting the one at the San Diego airport that serves Breakfast). I like the added sit down service and you create your own. It was a long wait though and I don't know that they were really very efficient with seating... More

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LINDEN
Top Contributor
51 reviews 51 reviews
43 restaurant reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed May 16, 2014

Located in busy Santana Row. Large crowds but also very ineffective service. It looks effective with the I-Pad sign in but people just stand around as the customers wait. Too many couples (2) are seated at tables for 4 or more which makes the wait longer. Sangys are many varieties. You take a base meat or veggy and pick various... More

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KCMO
Senior Contributor
35 reviews 35 reviews
24 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 13, 2014

It's just a whole new burger experience. So many choices...just go there and enjoy it. We liked sitting outside to enjoy the people-watching on Santana Row.

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San Jose, California
Contributor
11 reviews 11 reviews
4 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2014

The Counter has several Bay Area locations, and every one of them give you unforgettable quality. They give you the chance to literally build your burger! There is even a "burger in a bowl " option. The milkshakes are excellent, and they have yummy onion strings!

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Belvidere, Illinois
Senior Contributor
38 reviews 38 reviews
28 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 22, 2014

The food is good but expensive. Don't buy liqueur, thought $10 for a screwdriver is kind of high.Don't think I'd go back

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San Jose, California
Contributor
17 reviews 17 reviews
4 restaurant reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 15, 2014

Stopped by here for lunch on a late Sunday afternoon. Fabulous service. Friendly, fast and on the ball. Waiter gave us lots of recommendations and wasn't pushy at all. Good portions. Great drinks. Good prices and didn't rush us out after we had finished eating, despite the queues waiting for a table. Try it next time at your at Santana... More

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ducka62
Top Contributor
167 reviews 167 reviews
100 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 22, 2014

We have been here multiple times and are always very pleased with our food. The turkey burgers on ciabatta is amazing. My husband loves the pretzel bun with his hamburger. We always share a half and half of fries and onion strings, so yummy.

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Toronto
Top Contributor
101 reviews 101 reviews
58 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 22, 2014

I have walked by this location several times and can smell the food cooking in the kitchen only adding to my hunger, today I wandered in and was rewarded with an awesome choice. Amazing amount of menu choices, i chose the special ... in a bowl. The difference here is you get the burger minus the bun, which i probably... More

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