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The Counter Santana Row

Certificate of Excellence
Mexican, American, Diner
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3055 Olin Avenue, Suite 1035, San Jose, CA 95128
(408) 423-9200
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Today
11:00 am - 10:00 pm
Closed now
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Hours:
Sun - Sat 11:00 am - 10:00 pm
Dining options: Dinner, Lunch, Outdoor Seating, Reservations

TripAdvisor Reviewer Highlights

Read all 90 reviews
Visitor rating
  • 35
    Excellent
  • 33
    Very good
  • 18
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
A Popular Burger Joint

Lots to pick from at The Counter. I figured they knew better than me so I went with the Turkey Brie Burger and my daughter made her own beef creation. Both were good, but overcooked so they were on the dry side. We had to wait to be seated, but our order was taken right away. There was a delay... read more

4 of 5 starsReviewed August 19, 2015
Denise A
,
Cedarburg, Wisconsin
Good for:
  • Families with children
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90 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Level Contributor
25 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 22, 2015

It can get quite busy here at times, especially during lunch hours. They have a set menu along with a Build Your Own Burger menu. I usually go with the build your own option. They do have many meat selections, with beef, chicken, turkey, even bison. They let you choose as many toppings as you'd like, so I usually just... More 

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Cedarburg, Wisconsin
Level Contributor
168 reviews
137 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed August 19, 2015

Lots to pick from at The Counter. I figured they knew better than me so I went with the Turkey Brie Burger and my daughter made her own beef creation. Both were good, but overcooked so they were on the dry side. We had to wait to be seated, but our order was taken right away. There was a delay... More 

Was this review helpful? Yes
Atlanta, Georgia
Level Contributor
70 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 16, 2015

Very good food, very good service, build your own hamburger, all the choices you can think of. The sweet potato fries are very yummy. It got busy but good came out fast.

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Cincinnati Ohio
Level Contributor
75 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 9, 2015

We were in town for the day and picked this place off of trip advisor. It's in an outside mall. Very good food and a nice selection of you want to drink. My boyfriend built his own burger and loved it. I built a salad and it was great. Very vegan friendly.

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Los Angeles, California
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 25, 2015

We have always enjoyed The Counter in Century City and thought we would try the one in San Jose while we were up here. They did not disappoint! The build your own burgers were all amazing. The corn on the cobs were delicious, as were the fries and chili. The drinks were refreshing, and the desserts wer perfect. We sat... More 

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Level Contributor
43 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 5, 2015

good burgers I assume, some say it's the best in town, don't know. I already tried several burger places around San Jose, nothing was special so far. I remember that east cost burgers (New York, Tampa, Atlanta) were much better.

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San Jose, CA
Level Contributor
52 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 3, 2015

My daughter always wants those thin cut fries when she comes home from college. Burgers are good and everybody's happy with 'make your own' options. Ahi has been good, too.

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South Haven, Michigan
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015

I found this place by accident when walking around and I am so glad I did! I told hubby about it and we went back so he could eat here also and he loved it too.

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San Jose, California
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

I finally found the best cheeseburger in the San Jose area when I went to The Counter. First, its location in Santana Row sets it into a venue which is fun and friendly so the general feeling is a relaxed and happy one. There's outdoor seating as well as indoor, and The Counter's outdoor seating area just flows into the... More 

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Level Contributor
7 reviews
6 restaurant reviews
3 of 5 stars Reviewed June 12, 2015

I'm Gluten Free by choice (most of the time) so I opted to have my burger on a GF bun. I should have stuck with my regular choice of just having the burger sans bun. The meat was nice and the toppings were better! The Counter experience still left much to be desired. There was a long wait to be... More 

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Restaurant Details

Location and Contact Information

  • Address: 3055 Olin Avenue, Suite 1035, San Jose, CA 95128
  • Location: United States  >  California (CA)  >  San Jose
  • Phone Number: (408) 423-9200

Price and Cuisine

  • Cuisine: Mexican, American, Diner

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from The Counter Santana Row staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?