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The Counter Santana Row

Certificate of Excellence
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3055 Olin Avenue, Suite 1035, San Jose, CA 95128
14084239200
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Today
11:30 am - 9:00 pm
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 11:30 am - 9:00 pm
Sun - Sat 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Dinner, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Full Bar, Highchairs Available, Parking Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Good for: Families with children
Description: A Burger for Every Lifestyle. Choose from our fresh and All-Natural...
A Burger for Every Lifestyle. Choose from our fresh and All-Natural ingredients to custom build the burger or salad of your dreams!
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TripAdvisor Reviewer Highlights

Read all 107 reviews
Visitor rating
  • 43
    Excellent
  • 39
    Very good
  • 21
    Average
  • 3
    Poor
  • 1
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great burgers and shakes

Absolutely great burgers and my son said it was the best milkshake he has ever had. It was a bit pricey but food and service were terrific. They also give a great military, police, fire discount.

4 of 5 starsReviewed 2 weeks ago
TC5607 R
via mobile
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107 Reviews from our TripAdvisor Community

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  • More
Columbia, Missouri
Level Contributor
571 reviews
371 restaurant reviews
common_n_restaurant_reviews_1bd8 183 helpful votes
3 of 5 stars Reviewed 1 week ago

I was staying in Santana Row last week and looked forward to what I thought would be a gourmet burger. It wasn't bad, but wasn't great. Just ok. Definitely not worth the premium price. In-N-Out is much better at a fraction of the price. But it was nice to sit outside in Santana Row while eating.

Helpful?
Thank John S
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Absolutely great burgers and my son said it was the best milkshake he has ever had. It was a bit pricey but food and service were terrific. They also give a great military, police, fire discount.

Helpful?
Thank TC5607 R
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 stars Reviewed 2 weeks ago

I lived in Santa Clara for 9 months, and the counter was both the first and last place we dined at. Fantastic food, fantastic service!

Helpful?
Thank Sara S
Little Chalfont, United Kingdom
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Love this place and usually go here after the 10 hour journey from the UK, have the burger just the way you like it.

Helpful?
Thank robchyde
ducka62
Level Contributor
305 reviews
216 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We ordered take out burgers and were very pleased with our food. The shoestring fries and Onion strings were tasty as well. Being able to split the order of fries and onion strings is great beings we never finish a whole order.

Helpful?
Thank ducka62
San Jose, California
Level Contributor
302 reviews
155 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed December 29, 2015

This is one of a chain in the SF Bay Area. Burgers are good, shoestring fries area great. Service can be spotty and you'll likely have to wait for a table (they will text you when you're table is ready so you can shop nearby). If we want a burger, we'll go if already at Santana Row - but won't... More 

Helpful?
Thank gosaka
bay area
Level Contributor
96 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 28, 2015

Cooked to order, lots of combinations, fairly priced, quick, better than fast food. Outdoor seating a plus.

Helpful?
Thank echoy
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 10, 2015

Great burgers n beers, the variety is amazing, the place is clean, the staff is friendly and courteous. A must when you are in the area!

Helpful?
Thank Michael A
Sunnyvale, California
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 2, 2015

The Counter is ideal for those who love burgers and the all american classic foods, Their sweet potato fries are out of this world. Customers can order one of the burger combinations on the menu or build their own. They also have burger bowls and salads for those who are watching the carbs or simply don't enjoy buns. If you... More 

Helpful?
Thank LiveLoveManja
San Jose, California
Level Contributor
62 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 18, 2015 via mobile

A visit that is worthwhile for any burger enthusiasts or burger aficionado!! You can build your own hamburger the list of options are endless. The bar makes excellent cocktails and great beer selections too. Today I had their spare rib hamburger and it is delicious the meat is tender and wonderful! The gin and tonic drink was made with a... More 

Helpful?
Thank Graciela G

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Restaurant Details

Location and Contact Information

  • Address: 3055 Olin Avenue, Suite 1035, San Jose, CA 95128
  • Location: United States  >  California (CA)  >  San Jose
  • Phone Number: 14084239200

Price and Cuisine

  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children

Description

A Burger for Every Lifestyle. Choose from our fresh and All-Natural ingredients to custom build the burger or salad of your dreams!
Open Hours
Sunday
11:30 am - 9:00 pm
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
11:00 am - 12:00 am
Saturday
11:00 am - 10:00 pm
11:00 am - 12:00 am

Questions & Answers

Questions? Get answers from The Counter Santana Row staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?