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8 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
San Bernardino, California
17 reviews 17 reviews
11 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 3, 2014

I went in after work for a quick dinner pick up and I noticed everyone wears whatever they want, you cant tell who works there and who is a customer. Perhaps if the employees wear a uniform or even a Juan Pollo shirt it would look better. The cashier was busy taking orders and bagging them as well which could... More 

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19 reviews 19 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 27, 2014

Had this lunch brought in while travelling on business. I had the chicken which was phenomonal. My co-workers also had the rice, beans, pico, salsa and POTATO SALAD! I'm not a fan of potato salad but I've never heard so many people rave about this as I did yesterday. They were still talking about it that night.

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San Bernardino, California
5 reviews 5 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2014

The chicken here is legendary. They have the best chicken skin ever, super good flavoring. Their rice is cooked in chicken broth, so it's very flavorful as well. The potato salad is also very flavorful and goes by very quickly in our family.The beans are just okay, but better than some other places for sure. You shouldn't really eat in... More 

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Oxnard, California
Top Contributor
69 reviews 69 reviews
56 restaurant reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 9, 2014

I see some bad rating. I have never had a problem wit the food or the service. there is an excellent menu. I do not understand the bad rating. could be the completion.

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Chino Hills, California
1 review
2 of 5 stars Reviewed November 7, 2013 via mobile

Won't buy anything from this restaurant because I nearly died from eating their rotten food. I believe they sold me rotten potatoe salad that made me sick. They are gross. They are gross. I can't believe they took my money for rotten food. Who are the watch dog to protect innocent people. When you go to a restaurant to buy... More 

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Redlands, California
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
2 of 5 stars Reviewed January 26, 2013

Their food does not have a lot of flavor, rather bland.When I think of Mexican food, I think of flavorful and a bit spicy, their food just does not have the flavor I look for.

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Fontana, California
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 8, 2011

So greasy, cant take it, Cant even type right now fingers sliding off the keys. Too much greasy guys, try some fire will ya. My heart hurts.

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Top Contributor
51 reviews 51 reviews
22 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 29, 2011

Juan Pollo (who appears to be asian from the photos) owns a chain of chicken fast-food restaurants in the San Bernardino area. The food is very similar to El Pollo Loco, even down to the portion sizes, sides, etc. However it's quite a bit cheaper especially the lunch specials. If you like El Pollo, you'll like this too.

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Additional Information about Juan Pollo

Address: 1256 W 5th St, San Bernardino, CA 92411-2759
Phone Number: 909-885-5598
Location: United States  >  California (CA)  >  San Bernardino
Cuisine: Mexican

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?