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Juan Pollo

Mexican
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1256 W 5th St, San Bernardino, CA 92411-2759
909-885-5598
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Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 10 reviews
Visitor rating
  • 0
    Excellent
  • 4
    Very good
  • 3
    Average
  • 3
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3 of 5 stars
Employees not very friendly

I went in after work for a quick dinner pick up and I noticed everyone wears whatever they want, you cant tell who works there and who is a customer. Perhaps if the employees wear a uniform or even a Juan Pollo shirt it would look better. The cashier was busy taking orders and bagging them as well... read more

3 of 5 starsReviewed December 3, 2014
Love to Travel S
,
San Bernardino, California
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10 Reviews from our TripAdvisor Community

Traveler rating
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Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 12, 2015 via mobile

I love chicken, and I am very picky when it comes down to where I eat it. Found this Juan pollo near my house, and I have to say for what I paid, I sure for my moneys worth. I love the flange broil they got going on, and the staff was very friendly, so if you are bar by... More 

Helpful?
Thank Luis T
San Bernardino, California
Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 3, 2014

I went in after work for a quick dinner pick up and I noticed everyone wears whatever they want, you cant tell who works there and who is a customer. Perhaps if the employees wear a uniform or even a Juan Pollo shirt it would look better. The cashier was busy taking orders and bagging them as well which could... More 

Helpful?
Thank Love to Travel S
Iowa
Level Contributor
27 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 27, 2014

Had this lunch brought in while travelling on business. I had the chicken which was phenomonal. My co-workers also had the rice, beans, pico, salsa and POTATO SALAD! I'm not a fan of potato salad but I've never heard so many people rave about this as I did yesterday. They were still talking about it that night.

Helpful?
Thank kj26mom
San Bernardino, California
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 3, 2014

The chicken here is legendary. They have the best chicken skin ever, super good flavoring. Their rice is cooked in chicken broth, so it's very flavorful as well. The potato salad is also very flavorful and goes by very quickly in our family.The beans are just okay, but better than some other places for sure. You shouldn't really eat in... More 

Helpful?
Thank AmbitiousFilmMaker
Oxnard, California
Level Contributor
109 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 9, 2014

I see some bad rating. I have never had a problem wit the food or the service. there is an excellent menu. I do not understand the bad rating. could be the completion.

Helpful?
Thank john r
Chino Hills, California
1 review
2 of 5 stars Reviewed November 7, 2013

Won't buy anything from this restaurant because I nearly died from eating their rotten food. I believe they sold me rotten potatoe salad that made me sick. They are gross. They are gross. I can't believe they took my money for rotten food. Who are the watch dog to protect innocent people. When you go to a restaurant to buy... More 

Helpful?
Thank Modupehgeorge
Redlands, California
Level Contributor
9 reviews
9 restaurant reviews
2 of 5 stars Reviewed January 26, 2013

Their food does not have a lot of flavor, rather bland.When I think of Mexican food, I think of flavorful and a bit spicy, their food just does not have the flavor I look for.

Helpful?
Thank Diana T
Fontana, California
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 7, 2011

So greasy, cant take it, Cant even type right now fingers sliding off the keys. Too much greasy guys, try some fire will ya. My heart hurts.

Helpful?
Thank Sean A
Socal
Level Contributor
52 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 29, 2011

Juan Pollo (who appears to be asian from the photos) owns a chain of chicken fast-food restaurants in the San Bernardino area. The food is very similar to El Pollo Loco, even down to the portion sizes, sides, etc. However it's quite a bit cheaper especially the lunch specials. If you like El Pollo, you'll like this too.

Helpful?
2 Thank EnduranceCyclist

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Restaurant Details

Location and Contact Information

  • Address: 1256 W 5th St, San Bernardino, CA 92411-2759
  • Location: United States  >  California (CA)  >  San Bernardino
  • Phone Number: 909-885-5598

Price and Cuisine

  • Cuisine: Mexican

Questions & Answers

Questions? Get answers from Juan Pollo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?